Customer Quality Engineer (f/m)

What You Will Do:

• Quality Data Analysis: Collect and evaluatee customer quality data to identify trends and determine root causes of quality issues.
• Project Management: Lead smallscale quality improvement projects, ensuring effective implementation of solutions within established timelines.
• Crossfunctional Collaboration: Partner with engineering, production, and support teams to resolve customer quality concerns and enhance product standards.
• Quality Assurance Development: Design and implement robust quality assurance processes to maintain compliance with industry standards and best practices.
• Technical Customer Support: Provide expert technical support to customers, addressing complex qualityrelated inquiries and facilitating timely resolutions.

What You Will Need:

• Quality Assurance: Expertise in implementing and managing quality standards to ensure customer satisfaction.
• Root Cause Analysis: Proficient in identifying underlying causes of quality issues to devise effective solutions.
• Project Management: Skilled in leading and coordinating quality improvement projects from inception to completion.
• Statistical Analysis: Ability to analyze quality metrics using statistical tools to inform decisionmaking.
• Crossfunctional Collaboration: Experienced in working with diverse teams to integrate quality processes across departments.
• Advanced Problem Solving: Capacity to tackle complex quality challenges with innovative and effective approaches.
• Technical Documentation: Proficient in creating comprehensive quality reports and maintaining accurate documentation.
• Continuous Improvement: Knowledgeable in applying continuous improvement methodologies to enhance quality processes.
• Communication: Effective in conveying complex quality information clearly to stakeholders and team members.
• Customer Focus: Strong ability to understand and meet customer quality requirements and expectations.

What You Will Gain:

• Salary range from 12 000 to 18 500 PLN gross – depending on experience.
• Advancement opportunities in an international team.
• A total rewards package that includes private health insurance, life & accidental insurance.
• Multisport package.
• Meal vouchers.
• Company performance bonus program.
• Work-life balance, semi-flexible working time.
• PPK: Company contribution to your PPK account up to 4% of compensation depending on seniority.
• Hybrid work model.
• Educational support.