Technical specialist (for Managed Services Solutions) (m/f/n)

Summary
We are looking for a new colleague to join our Corporate Solutions team to support the delivery and deployment of custom security solutions for our clients.

Job Description
Your main role will be to cooperate on
:

• deployment of Corporate Solutions offering focusing on processing and analysis of data (test environment setup, production deployment based on client’s requirements)
• monitoring of environment where the solution is deployed
• definition, technical setup and maintenance of key metrics
• setup and maintenance of testing scenarios of the solution at new release
• further evolution and technical enhancements of ESET Corporate Solutions offerings

What else does Technical Specialist role entail?

• You will work with Corporate Solutions team on delivery of ESET corporate offerings to Customer, which includes understanding Customer’s use case, requirements, understanding of ESET solution and approach, and participation on the delivery and deployment of the agreed solution.
• You will get familiar with existing ESET products and their components as well as with the security managed services & tools, such as search‑based, distributed database systems (Elastic search, Open Search, etc.), monitoring & logging tools, Kafka and BI tools.
• You will have a 360-degree view about ESET security solutions and products you will be able to set up and configurate them according to customer needs.
• You will analyze technical aspects of environments (architecture, infrastructure, OS, databases, etc.) & evaluate their advantages / disadvantages / limits / risks in order to be able to provide best potential solutions / configurations of security products in customer’s environment.

What are our requirements?
Required skills and experience (infrastructure):

• Solid understanding of architectural differences and trade‑offs between OnPrem/Cloud/Hybrid deployments,
• Linux/Unix administration experience (Ubuntu, Debian, Rocky, RedHat),
• Windows administration experience (Servers and Desktops).

Required skills and experience (data):

• Ability to analyze the data and find patterns, define rules/detections based on queries, visualize the result in the most effective format,
• Experience with databases and data querying in SQL (standard transactional databases) or NoSQL databases.

Optional: Experience in the following areas is welcome:

• BI Tools
• DevOps
• Scripting
• Security events processing - ability to troubleshoot general data issues, including ingestion failures, parsing problems, query inefficiencies, and performance degradation
• Infrastructure: Kafka, Docker, Kubernetes
• Experience with cloud platforms such as AWS or Azure (IAM, networking, compute, storage)
• Active Directory/EntraID
• Networking

Basic wage component (brutto): from 2 500 EUR
* Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).

* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation.