Last updated: December 4, 2025
Related Policies:
By accessing or using mentors.coach ("Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
mentors.coach is a professional mentorship platform that connects IT professionals with experienced mentors. We provide tools and services to facilitate mentorship sessions, career guidance, and professional development.
To use our Service, you must create an account. You agree to:
You must be at least 18 years old to use our Service. By creating an account, you represent that you meet this requirement.
You agree not to:
The mentorship relationship facilitated through our Platform is professional in nature. Mentors provide guidance and advice but do not guarantee specific outcomes or career results.
Mentors are independent contractors, not employees of mentors.coach. No employment, partnership, or agency relationship is created between users, mentors, and mentors.coach.
Access to certain features requires payment of subscription fees. All fees are stated in U.S. dollars (USD) and are non-refundable except as required by law or as explicitly stated in our Refund Policy.
Prices are subject to change at any time, but we will notify you in advance of any price increases that affect your subscription. Price changes will take effect at the start of your next billing cycle.
We use Stripe, Inc. ("Stripe") as our payment processor. By providing payment information, you agree to Stripe's Terms of Service and Privacy Policy. Stripe is a PCI DSS Level 1 compliant payment processor.
You represent and warrant that: (i) the payment information you provide is accurate and complete; (ii) you are authorized to use the payment method; (iii) you will pay all charges incurred in connection with your account; and (iv) you will comply with all applicable laws and regulations.
We do not store your full payment card details on our servers. All payment data is securely processed and stored by Stripe in accordance with PCI DSS standards.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). You authorize us and our payment processor to charge your designated payment method for all fees incurred, including applicable taxes.
If your payment method fails or your account is past due, we may suspend or terminate your access to paid features. You are responsible for all charges incurred, including any fees charged by your payment provider.
All fees are exclusive of applicable taxes, duties, or government charges, which you are responsible for paying.
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of the billing period for which you have already paid.
We do not provide refunds for partial billing periods. For information about refunds, please see our Refund Policy.
If you dispute a charge, please contact us first to resolve the issue. Initiating a chargeback or payment dispute without first contacting us may result in immediate suspension or termination of your account. We reserve the right to dispute chargebacks and may provide payment processors with information about your use of the Service.
The Service and its original content, features, and functionality are owned by mentors.coach and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content in connection with operating the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE SPECIFIC CAREER OUTCOMES OR RESULTS FROM USING OUR SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, mentors.coach SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
We reserve the right to modify these Terms at any time. We will notify users of any material changes. Continued use of the Service after changes constitutes acceptance of the new Terms.
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at hello@dspartners.solutions. We will try to resolve the dispute informally within 60 days.
If we cannot resolve a dispute informally, you and mentors.coach agree to resolve any claims relating to these Terms or the Service through final and binding arbitration, except as set forth below. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules. The arbitration will be held in Sheridan, Wyoming, or another location we agree to.
You may opt out of this agreement to arbitrate by emailing us at hello@dspartners.solutions within 30 days of first accepting these Terms, stating your name and intent to opt out of the arbitration provision.
Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service, or intellectual property infringement, without first engaging in the informal dispute resolution process described above.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Our business is located in Sheridan, Wyoming.
If you are a consumer residing in the European Union or United Kingdom, you may have additional rights under applicable consumer protection laws, which these Terms do not limit.
For questions about these Terms, please contact us at:
Email: hello@dspartners.solutions
Address: 30 N Gould ST STE R Sheridan, WY 82801 USA
Phone: +381-621-496-696