AI Center of Excellence Engineer

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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

The AI Center of Excellence Engineer will support Lenovo’s Europe and META HPC/AI Innovation Centre located within the Ullo manufacturing facility. This role is responsible for ensuring the smooth day-to-day operation of a high-performance lab environment used for customer proof-of-concepts, demonstrations, and technology validation activities. The position requires strong hands-on technical expertise combined with a professional, customer-facing approach. The successful candidate will collaborate with global teams, solution architects, data scientists, and external partners, contributing to successful customer outcomes and maintaining a world-class AI validation environment.

Key Responsibilities

• Operate and maintain AI and HPC infrastructure within the Innovation Centre, ensuring continuous availability and performance
• Install, configure, and troubleshoot hardware components, including GPUs, CPUs, storage, and networking equipment
• Rack, cable, deploy, and document lab systems in alignment with operational standards
• Manage hardware inventory, coordinate repairs, and ensure timely replacement of faulty components
• Support customer and partner proof-of-concept activities from setup through completion
• Configure tailored testing environments based on specific customer requirements
• Administer and maintain Linux-based systems, including networking, storage, and virtualization platforms
• Create and maintain technical documentation, procedures, and knowledge-sharing materials for internal teams

Position Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline preferred
• Minimum 3 years of experience in IT infrastructure, system administration, or data center operations
• Proven hands-on expertise with server hardware, rack integration, cabling, networking, and infrastructure troubleshooting
• Experience supporting lab environments, testing setups, or infrastructure validation activities
• Strong communication and stakeholder management skills, with the ability to interact with customers and partners
• Ability to work independently while effectively collaborating with international and cross-functional teams
• Professional proficiency in English (written and spoken)
• Strong problem-solving mindset with a structured and detail-oriented approach

What Lenovo Can Offer You

• Meal Allowance
• Employee Referral Bonus
• AYCM Sport Pass Membership
• Well-Being Allowance
• Long Service Awards
• Employee Assistance Program, e.g., for health, legal financial consultancy
• Internal E-learning Development Platform Available for Employees

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.