Analyst, Product Eng Serv. Now

”Accelerating business to improve the lives of people”. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers’ IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to talk to each other to ensure that cars roll off the factory line, that everyone receives their payments on time, and that you can buy what you need from a supermarket.
Our success story began in 1986, when we helped the German automotive industry to digitalize their paper-based supply chains. Today, SEEBURGER is a leading global B2B software provider with more than 1,000 #businessaccelerators in 15 countries worldwide and over 10,000 satisfied customers that rely on our innovative solutions.
Are you experienced in navigating security risk and compliance in an international environment? Do you enjoy combining technical acumen with IT audit, governance, and senior stakeholder collaboration? If so, we’d love to welcome you as our new:
Corporate IT Security & Risk Oversight Owner (ISO Corporate IT, 2nd Line of Defense)
Your Areas Of Impact

• Provide independent information security and risk oversight for SEEBURGER Corporate IT in the Second Line of Defense
• Report directly to the Global Head of Governance, Risk & Compliance
• Align Corporate IT at a governance level with SEEBURGER management systems, including:

• Information Security Management System (ISMS)
• Data Protection Management System (DSMS)
• Business Continuity Management System (BCM)
• AI Management System (AIMS)
• Enterprise Risk Management System (ERM) incl. Third Party Risk Management System (TPRM)

• Coordinate the creation, maintenance, and continuous improvement of Information Security Process Descriptions within the Corporate IT scope, in alignment with SEEBURGER policies, standards, and control frameworks
• Maintain a complete and up‑to‑date overview of all Corporate IT systems, infrastructure components, platforms, applications, and tools, including security‑relevant classifications and governance attributes
• Assess and review security and risk implications related to Corporate IT architectures, systems, processes, and operational models
• Perform and coordinate customer security assessments, which includes:

• Reviewing and validating customer security questionnaires
• Supporting customer due diligence and assurance requests
• Ensuring consistent documentation of customer‑facing security statements

• Plan, execute and document risk‑based internal audits and control reviews within the Corporate IT scope.
• Monitor and evaluate control design and control effectiveness for Corporate IT systems and processes
• Support Third‑Party Risk Management (TPRM) in the Corporate IT context, specifically:

• Providing governance‑level support for vendor, system, and tool‑related risk assessments
• Participating in reviews of Corporate IT tools and infrastructure components
• Supporting security and risk assessments related to AI tools within Corporate IT

• Support external certifications, audits, and assurance activities relevant to Corporate IT, including:

• TISAX
• ISO/IEC 27001:2022
• SOC 1
• SOC 2
• BSI C5
• CyberVadis

• Coordinate and provide audit evidence for Corporate IT scopes, ensuring structured handling of auditor inquiries
• Track, document and follow‑up on audit findings, deviations, and remediation measures within the GRC framework
• Execute Second Line of Defense responsibility for Business Continuity Management (BCM) within Corporate IT, including:

• Overseeing business continuity concepts for Corporate IT
• Reviewing business impact analyses and continuity measures
• Assessing BCM control effectiveness and coordinating BCM tests

• Support the SEEBURGER Global Data Protection Manager in data protection matters related to Corporate IT systems and services, including alignment with the DSMS and support during audits and assessments
• Maintain security, risk, data protection, BCM, audit and tool-related documentation for Corporate IT oversight
• Contribute to GRC reporting, management reviews, and internal governance bodies regarding Corporate IT security, risk, data protection, business continuity, and tool governance topics
• Coordinate with Corporate IT and other relevant stakeholders strictly in an oversight and assurance function
• Escalate material risks, control deficiencies, or compliance gaps through defined GRC governance channels

You

• Education & Experience: Degree in IT, Information Security (or similar) + 8+ years of professional experience in a 2nd Line of Defense (2LoD), IT audit, or GRC role
• Security & Risk Expertise: Strong knowledge of ISMS (ISO 27001), BCM (ISO 22301), and Enterprise Risk Management (ERM)
• Audit & Compliance: Hands-on experience executing risk-based internal audits and checking IT controls
• Third-Party & Customer Assurance: Experience with TPRM and handling customer security questionnaires
• Technical Acumen: Ability to spot security and risk implications in complex IT systems and architectures
• Languages: Fluent English; German is a big plus
• Mobility & Workstyle: Highly independent, analytical, and comfortable collaborating with senior stakeholders, with readiness for quarterly business travels to Germany
• Certifications: Relevant professional certifications (such as CISM, CRISC, or CISA) are a distinct advantage

We

• 280+ new teammates in Bulgaria in a casual setting promoting cooperation and work-life balance
• Flat hierarchies in a state-of-the-art tech setting, close mentorship and shadowing paced with your own professional agenda
• Hybrid working model, 25 days off (up to 30 days off after 5 yrs), Birthday leave, Christmas bonus, additional health and dental insurance, 3 additional self-care days off, food vouchers, sports plan, referral bonus, team events, corporate discounts, transport and Internet expenses covered, internal trainings, LinkedIn Learning access, professional conferences etc.

Benefit from being part of a globally renowned company that is driving digitalisation forward. We continue to grow - and so can you! It is important to us that you can fully utilise your talents and strengths and go your own way, regardless of whether you are aiming for a specialist or management career. With our expertise and growth in a future-oriented industry, we offer a wide range of opportunities and secure jobs. At SEEBURGER, we value the supportive atmosphere and family environment. #StrongerTogether is one of our corporate values and characterises the way we live together.
Sounds exciting? Become a #Businessaccelerator today!

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
Come join us as a
Sr. Technical Support Specialist
in Sofia, Bulgaria. As part of the Cybersecurity Support team, you'll help clients investigate cyber incidents, analyze digital evidence, and strengthen their security posture. Supporting OpenText™ Forensic (EnCase), you'll troubleshoot complex technical issues and enable clients to efficiently collect, preserve, and analyze digital evidence across a wide range of devices and data sources, helping them respond to threats with confidence

What The Role Offers

• Providing advanced technical support to clients via phone, email and chat
• Reproducing, troubleshooting and resolving client issues related to the assigned OpenText's products
• Following best practices in ticket management processes, ensuring that all clients’ tickets are assigned, checked, daily updated, and every effort is made to meet the required service level
• Mentoring colleagues and sharing knowledge to improve team performance and skill development
• Collaborating with product development teams and other team members to provide high-quality support and quick resolution of client requests
• Ensuring constant self-development by using each moment and way to improve in day-to-day work, following web-based trainings, personal development plans, etc.

What You Need To Succeed

• 3+ years in technical support with flexibility for on-call support
• Bachelor’s degree in Computer Science/Technology/Engineering is preferred
• Excellent communication skills in English (both written and verbal)
• Ability to effectively communicate complex technical issues to clients and stakeholders
• Strong troubleshooting skills, diagnostic analysis using traces, dumps and other tools, and hypothesis formulation and testing
• Hands-on experience troubleshooting Windows/Linux Operating Systems
• Knowledge of network and security protocols like TPC/IP, HTTP, TLS/SSL, REST API, SOAP and SAML
• Experience working with Databases: Knowledge of SQL, Oracle, MySQL, including the ability to create, delete, secure databases, and execute SQL queries
• Experience with functional testing tools, scripting, and automation tools (e.g., Python, PowerShell)

Nice To Have Skills

• Experience on Cloud technologies - AWS, Azure, GCP
• Familiarity with containerization tools like Docker or Kubernetes
• Familiarity with C/C++, Java, JavaScript, Python, PHP
• Possessing security certifications (CISSP, Security+, CEH, etc.) and Linux certifications (Linux+, RHCE, SCE, SCA, etc.)

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Job Description
Tieto Tech Consulting (MentorMate from 2001 to 2026) is looking for a Senior Network Engineer who wants to join a project within a Telecom Team for our respectful client BICS.

BICS operates one of the world's most extensive communication networks, carrying around 50% of global roaming traffic and connecting more than 5 billion mobile subscribers worldwide. Through partnerships with hundreds of operators, service providers, hyperscalers, and enterprises, BICS delivers connectivity across 1000+ destinations and supports a broad portfolio of services including Voice, LTE and 5G Roaming, Cloud Communications, IoT Connectivity, Messaging, Mobile Identity, Signaling, Fraud Protection, and Global SIP Trunking.

You will work with the world's largest telecom operators and technology providers, helping to ensure the quality, reliability, performance, and security of international communications, while impacting how billions of people connect, communicate, and do business every day.

Beyond traditional telecommunications, BICS is at the forefront of enabling digital transformation, cloud interconnectivity, IoT ecosystems, and next-generation mobile services, helping customers navigate the evolving global connectivity landscape.

Become a part of the BICS community at Tieto Tech Consulting that has been growing since 2010 and enjoy the comfortable and stable environment where new ideas thrive.

Welcome to the team of our long-term customer BICS!

When joining Tieto Tech Consulting as a
Senior Network Engineer, you will:

• Configuring and troubleshooting different network architectures
• Designing, testing, and implementing technical solutions based on business and operational requirements, considering recent technology evolutions.
• Designing, writing, and updating both system documentation and network design guidelines
• Managing network’s software & hardware lifecycle
• Take part in a guard duty service to support our 24/7 organization (Optional)

Who We Are Looking For

• Bachelor's degree in the field of Telecom, IT and/or Electronics
• 5 years of relevant work experience in Telecom/Internet service provider environment or vendor
• Fluent English
• Cisco/Alcatel SR Certified at Professional/Expert level or equal through experience
• Strong knowledge and/or relevant hands-on experience in the below areas:
• Cisco IOS, IOS-XE & IOS-XR and/or Nokia SROS
• IPV4 & IPv6 Routing protocols (BGP/MP-BGP, ISIS, MPLS, Segment Routing)
• L2 & L3 VPN designs as per MEF service standards
• Traffic Engineering (RSVP, SR-TE)
• Quality of Service design & configuration
• IP Sec configuration
• Good scripting skill (preferably in Python) used in the context of network automation.

Will Be An Advantage

• Knowledge of Infrastructure-as-a-code principle and experience implementing it,
• Knowledge of programmable interfaces on Network equipment e.g. RESTful API’s,netconf/yang,
• Knowledge of Public cloud solutions (preferably AWS)
• Experience with operation Tools like Nagios, Splunk, Netcool

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion | Sustainability | Tieto

Stay Alert To Recruitment Scams

• Tieto only communicates via @tieto.com email addresses.
• We never ask candidates to pay fees or share financial details during recruitment.
• If you receive a suspicious message claiming to be from Tieto, don't respond — verify it via our official careers site.
• For more information visit Important Advisory Regarding Recruitment Fraud | Tieto Blog

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Telecommunications Employers in Bulgaria
Interested in NOC Engineer, Fiber jobs in Bulgaria? You're in the right place.

Network engineering roles are among the most in-demand technical jobs in Bulgaria in 2026, as operators roll out 5G, expand fibre footprints and modernise their core and transport networks. The vast majority of openings are in Sofia, where the national operators and equipment vendors base their engineering teams, with growing hubs in Plovdiv, Varna and Burgas. Employers include the three national mobile operators, global equipment vendors, and carrier and data-centre providers.

To move forward, simply upload your CV to wherewework, and we'll help connect you with real NOC Engineer, Fiber openings from real companies, including the position you're viewing right now.

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For NOC Engineer, Fiber roles in Sofia, salaries typically range from 1 300 EUR to 2 070 EUR gross per month, with an average gross salary of around 1 690 EUR. Higher pay follows hands-on experience with 5G, IP and optical transport, vendor certifications (Cisco, Nokia, Ericsson, Juniper), automation and scripting skills, and a track record on large network rollouts.

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