Change and Release Coordinator

ARE YOU READY to step into the
New Era (NewRA) of AI-driven banking
?

At
Accenture Newra AI Hub
, we are not just building technology, we are redefining how banking operates. As part of our strategic collaboration with Piraeus, Newra is designed to responsibly embed AI at the core of its business, moving beyond experimentation to real-world impact at scale. Built to make a real difference, Newra reflects our belief that AI creates value only when it genuinely improves people’s lives.

You will work on
advanced AI solutions
that span the full spectrum of the bank -from core banking systems to customer experience- simplifying complexity, automating critical processes and delivering measurable results where they matter most.

Joining
Newra
means becoming part of a high-performing team of innovators at the beginning of a major reinvention. This is a space for people who approach AI with depth, discipline and purpose. You will collaborate across disciplines, develop future-proof skills, and help turn technology into real-world transformation.

As an AI Ops & Data Ops Senior Engineer , you’ll keep the AI and data platform fast, reliable, observable, and continuously improving. You’ll build the operational backbone for data and AI/ML workloads, automating deployments, monitoring pipelines, enforcing SLAs, improving incident response, and helping teams ship safely at speed. You’ll work where platform engineering, data operations, AI operations, and FinOps meet, making sure the systems behind AI products are resilient, measurable, and ready to scale.

What You'll Build

• CI/CD pipelines for data and AI/ML workloads, automated build, test, deployment, and release management using Azure DevOps and Git

• Production monitoring and observability for data pipelines and AI/ML infrastructure: Grafana, Azure Monitor, ELK Stack, and logging solutions

• Incident response and resolution, triage data pipeline incidents, system alerts, and operational issues with minimal downtime

• Operational runbooks, SOPs, and incident response protocols to ensure repeatable, reliable operations

• Performance tuning and capacity planning for data systems and infrastructure

• AIOps practices: track and report on operational metrics, SLAs, and system availability for AI/ML data platforms

• FinOps: monitor and optimise cloud and Databricks costs (tagging, budgets, chargeback, showback, right-sizing)

• Support production deployments and change

What We Need

• Degree in Computer Science, Engineering, Information Systems, or related field

• :5 years in data engineering, DevOps, platform engineering, or a similar ops-focused role

• Python, SQL, and Bash scripting for automation and pipeline maintenance

• Hands-on with CI/CD tooling: Azure DevOps, Git — building and maintaining automated deployment pipelines

• Kubernetes and Docker operations; Apache Airflow or similar orchestration tools

• Observability stack experience: Grafana, Azure Monitor, ELK Stack / logging solutions

• Databricks / Azure Data Factory and Azure cloud services (Storage, VMs, AKS)

• Operational mindset: SLA ownership, incident management, change management, and runbook discipline

• Strong analytical and problem-solving skills; proficiency in Greek and English

Nice to have:

• FinOps tooling: Azure Cost Management, tagging strategies, chargeback / showback frameworks

• PostgreSQL / SQL Server / NoSQL; infrastructure-as-code (Terraform, Bicep)

• SRE practices: error budgets, reliability targets, postmortem culture

What's In It For You

• Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, parental leave and various corporate discounts

• Continuous training & development through global platforms & local academy. At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people

• Career coaching and mentorship to help you manage your career and develop professionally

• Ongoing strength and skill-based evaluation process

• Various opportunities to develop your career across a spectrum of clients, industries and projects

• Diverse and inclusive culture

• Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work

• Under our Brain Regain initiative, extra relocation benefits may apply

To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.

Are you an experienced
Senior Systems Administrator
seeking a long-term, highly stable role within the dynamic maritime and logistics industry? Do you excel at managing mission-critical infrastructure, automation, and enterprise Microsoft and VMware ecosystems? Are you ready to join a collaborative IT team where your work directly impacts global trade flows? Then keep on reading!

The Senior Systems Administrator position is full-time and permanent, based in the Piraeus area.

Responsibilities

As a
Senior Systems Administrator,
you will be responsible for the following core activities:

• Administering, monitoring, and troubleshooting physical and virtual server environments (80% Windows, 20% Linux) to maintain peak operational health.
• Managing VMware (vSphere/ESXi) virtualization platforms, Storage/SAN architectures, and robust DR/BCP backup and restore workflows.
• Maintaining and administering enterprise MS Exchange and MS SQL Server environments.
• Overseeing core infrastructure services including Active Directory, GPOs, DNS, DHCP, and utilizing PowerShell for IaC automation.
• Participating in IT projects—such as M365/Azure migrations (Exchange Online, SharePoint) and infrastructure refreshes.
• Utilizing ITSM tools for logging incidents and conducting thorough risk assessments to evaluate downstream impacts before applying system changes.
• Interfacing with cross-functional business departments, specialized network/security teams, and third-party vendors to resolve complex issues.

Qualifications

To qualify for the
Senior Systems Administrator
position, you should possess:

• 5+ years of hands-on experience in Systems Administration and Infrastructure management within enterprise environments.
• Strong technical expertise across Windows Server, Active Directory, GPOs, VMware vSphere (or other virtualization solutions), SAN/Storage systems, and DR/BCP procedures.
• Practical experience with PowerShell automation scripting alongside M365 and Azure cloud environments.
• Excellent command of the English language.
• Bachelor's Degree (Level 5+) in Computer Science or a related field.
• Industry certifications such as VMware VCP (or equivalent virtualization certification), M365 Administrator, or Microsoft Server Administrator are highly desirable.

Experience

• Previous hands-on experience with Windows Server, Active Directory, GPOs, VMware vSphere, SAN/Storage systems.

Skills

• Critical thinking
• Operational task prioritization
• Problem-solving abilities
• Communication

Benefits

Joining the group as
Senior Systems Administrator
offers the following benefits:

• Attractive remuneration package.
• Private health insurance coverage starting from your very first day.
• Continuous training opportunities and professional certification support.
• Participation in mission-critical, large-scale technology projects.
• Outstanding job stability within an established concession environment, supported by a close-knit team culture with exceptionally low turnover.
• Further career opportunities within the group.

Information

If you have any questions regarding this
Senior Systems Administrator
position, you can contact Constantinos at 695 549 9060, from Monday to Friday between 10:00 and 16:00. Otherwise, feel free to contact me at ccapsiotis@randstad.gr.

We look forward to receiving your application, uploading your updated English CV by clicking the 'apply now' option.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

We’re a team that transforms vision into tech-enabled reality. We look for those who see technology not just as tools or platforms, but as the invisible infrastructure behind strategy, performance, and growth. We turn bold ideas into scalable, secure, and human-centered solutions.

SHAPING TOMORROW
Make a real impact, today, and tomorrow, through work that matters. Here, you will tackle today’s toughest challenges with a future-focused mindset; so our clients turn to us first when it matters most.

Make a real impact
In this dynamic environment, we are looking for an ambitious and self-driven
Operational Support Manager
to join our Tech & Data team in Athens.

• Monitor and ensure compliance with agreed SLAs and KPIs across multiple support team projects and services
• Ensure the effective management of incidents, service requests, problems, and changes
• Investigate, analyse, and resolve first-level operational and business-related issues that do not require technical development intervention
• Collaborate with technical teams, business stakeholders, and external partners to resolve complex operational issues
• Drive the continuous improvement of support processes, tools, and services
• Analyse operational data and prepare management reports and performance dashboards
• Support service transition activities and ensure operational readiness and stability of newly deployed solutions
• Manage and coordinate the day-to-day activities of the Operational Support team
• Coach, mentor, and develop support team members
• Create and maintain on-call schedules and support coverage plans
• Ensure operational readiness prior to major production changes, deployments, or releases

Required Qualifications
What you bring matters

• Bachelor’s degree in Computer Science, Computer Engineering, Telecommunications, or a related technical discipline
• 7+ years of experience in Operational Support, IT Operations, Service Delivery, Technical Support, or a similar role
• Strong technical background with solid understanding of IT systems, applications, integrations, and operational processes
• Good knowledge and hands-on experience with ITSM tools (e.g., ServiceNow, Jira Service Management, or similar platforms)
• Experience managing incidents, service requests, problems, changes, and escalation workflows
• Strong problem-solving, prioritization, and decision-making skills, particularly in high-pressure environments
• Good knowledge of SQL and ability to analyse logs and operational data
• Understanding of API integrations and experience using API testing tools such as Postman, Bruno, or similar
• Hands-on experience with monitoring and alerting platforms (e.g., Grafana, Prometheus, Azure Monitor, or equivalent tools)
• Experience in team management and coordination of multiple stakeholders
• Strong communication and organizational skills
• Experience preparing and presenting operational reports to senior stakeholders
• Proactive mindset with a strong focus on continuous improvement

Preferred Qualifications

• ITIL Foundation certification or equivalent
• Atlassian Certified Professional: Jira Service Management certification or equivalent
• Experience working in environments with deanding SLA requirements and 24/7 support operations.
• Basic knowledge of networking, security, and infrastructure concepts

BRING YOUR BEST, EVERYDAY
Your skills, integrity, and curiosity make the difference. At PwC Greece, we match that with an environment that brings out your best every day – supported by people who inspire, challenge, and grow with you.

About
What we offer goes beyond a competitive package. It’s about creating the conditions for you to learn, belong, and deliver impact. That means:

• Your work-life balance supported by a hybrid working model
• Your creativity sparked in collaborative office spaces
• Your career growing through local and global opportunities
• Your development advanced with continuous learning and certifications
• Your well-being cared for with extra leave days and wellness initiatives
• Your perspective valued in an inclusive team where your impact matters

Want to unlock new value by applying your unique perspective and talents? At PwC Greece, you lead by example. Our standards for quality and care are high—and together we surpass them. We redefine possibilities for our clients and communities.

Challenge accepted?
Our circle of connection matters—it's at the heart of what we do. Click here (PwC life)

All applicants will be acknowledged and treated in the strictest confidentiality.

Cspeed IO is a stealth start up backed by Sutter Hill Ventures and Atreides Capital - headquartered in Palo Alto, CA. Our executive team has a demonstrated track record of building and scaling category-defining semiconductor and infrastructure businesses at companies like Broadcom, Lumentum, Tesla, Apple, Samsung, Intel, and VMware.

Cspeed IO is developing next-generation optical semiconductor solutions for the AI infrastructure market, focused on enabling true “scale-up” architectures. Our mission is to replace traditional copper interconnects with advanced fiber-optic technologies that overcome the limitations of existing optics solutions and architectures.

A build role spanning three intertwined domains: design infrastructure (the CAD, compute, and EDA environment our silicon depends on), corporate IT (identity, endpoints, connectivity, and SaaS for a five-site global company), and the security program that spans both. There is no internal IT department today — the environment is MSP-supported and the architecture is yours to define. You will operate an EDA environment representing $5–10M in annual spend, a three-zone infrastructure model (Corporate, Design/CAD, Lab/OT) governed by export-control classification. CAD and IT carry equal weight, and security is required within both: our technology is export-controlled, our customers are the most security-demanding infrastructure buyers on earth, and there is no CISO above this role. And we expect aggression on AI: this role drives aggressive AI use and adoption across the company rather than waiting to be asked.

What You Will Own

• Design infrastructure & CAD. Design compute (batch scheduling, cloud burst), EDA licensing operations — license servers, utilization telemetry, denial-rate and cost-per-seat reporting; contract and IP negotiation stays with company leadership — the access-controlled PDK enclave, design data management, and storage engineered for EDA workloads.
• Corporate IT. Identity as a system (single IdP, SAML/SCIM, conditional access, hardware-key MFA), the global Windows/macOS/Linux endpoint fleet under unified MDM, WAN across five sites, the SaaS portfolio and its spend, and the MSP managed against an SLA you write.
• Security across both zones. EDR on every host including Linux design machines; the outsourced security stack — SOC/MDR partner and SIEM — where you own the outcome and they own the night shift; phishing-resistant MFA; incident response end to end across time zones; segmentation between zones; customer security reviews answered unaided.
• Export-controlled environments. Operate the design zone under our Technology Control Plan: deemed-export access controls with per-nationality entitlements, logging, quarterly access reviews, and audit-ready evidence.
• AI adoption. Drive aggressive AI use across engineering and corporate workflows — pick the tools, build the guardrails that make AI safe inside an export-controlled environment, and lead by using it yourself. The job is to make yes safe, not to say no.

First-Year Outcomes
Day 90:
asset and access inventory across five sites; EDR on every Windows and Linux host; hardware-key MFA on privileged accounts; MSP SLA rewritten.

Day 180:
outsourced SOC/MDR live with SIEM ingesting both zones; identity on a single IdP; PDK enclave access model live; first hire started.

Day 365:
incident response tabletop run; a hyperscaler security review passed unaided; license telemetry feeding leadership’s renewal decisions.

Must Have

• CAD: 10+ years in semiconductor design infrastructure at a fabless or IDM; ran design compute, EDA licensing operations at $5–10M scale, and PDK/design-data management; supported tape-outs under deadline.
• IT: ran identity as a system (SAML/SCIM, conditional access, hardware keys); managed a multi-country Windows/macOS/Linux fleet; managed an MSP against an SLA they wrote; completed customer security questionnaires unaided.
• Security: operated EDR across mixed Windows/Linux fleets; personally owned a real incident end to end; ran security through outsourced SOC/MDR and SIEM vendors and owned the detection outcome anyway; built access-controlled environments for sensitive IP.
• Across all of it: built from near-zero at least once; an aggressive, hands-on adopter of AI in their own work; effective across Asia time zones with a small team plus vendors; translates technical risk into executive decisions; a U.S. person or eligible for required export authorizations.

What This Role Is Not
Not a caretaker role, not a single-discipline role, not the EDA contract owner, and not paper security — this role runs the controls, it does not just document them.

Preferred:
TCP/deemed-export operating experience; Defender, Intune, and Entra conditional access in production; FreeIPA in Linux design environments; ISO 27001, SOC 2, or NIST 800-171 exposure.