Data Services Senior Analyst

The
Data services engineer
is a member of regional EMEA Regional Data Services (server) team, which is responsible for all server related issues (operations, 2nd and 3rd level support).

The engineer will be working in a group of server experts locally and within other EMEA countries to cover the required server functionalities in the region.

What are your responsibilities?
▪ Troubleshoot complex issues on on-premises, cloud and edge hosting and storage infrastructure.

▪ Installation of related patches and updates to server infrastructures on-premises, hybrid and cloud environments.

▪ Perform server related regular operational tasks on the infrastructure across the team’s managed locations.

▪ Create related documentation of the existing and planned environment. ▪ Maintain existing documentation of the server infrastructures.

▪ Participate in preparation and evaluation of technical design for new projects and its possible improvements.

▪ Communicate and cooperate with other IT teams, like customer support, network team, security team, and architecture team to reach common goals.

▪ Active participation in the capacity planning for the server infrastructure, suggest where required server upgrades and other mitigating steps.

▪ Review and propose recommendations for promoting effective utilization of the server resources and thus limiting possible server issues.

Are you our ideal candidate?
▪ Fluent English language.

▪ Experience in Windows (2019/2022/2025) and Linux server (RedHat Enterprise/Ubuntu) operating systems in Datacenter level implementations

▪ AZ-800 certification or equivalent is a minimum.

▪ Expert level in Active directory, DNS services, DHCP services.

▪ Understanding of Datacenter level virtualized solutions based on VMware and Hyper-V. ▪ Knowledge in Backup and Web filtering technologies will be an advantage.

▪ Certifications and working knowledge of Cloud-based technologies is an advantage – Microsoft/Google/AWS Ansible, Kubernetes, Github Actions

▪ Understanding of Networking fundamentals – IP Addressing & Network topologies.

▪ Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).

▪ Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.

▪ Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.

▪ Ability to work in international and cross-cultural team and environment.

▪ Communicative, with good time management and prioritization skills.