DevOps Engineer

Role Description
This is not a consulting role. It is not a project delivery role. It is not a research position. A Forward Deployed AI Engineer is a production engineer who works embedded inside a client's enterprise, shoulder to shoulder with their teams, to make complex AI platforms work in real, messy organizational environments. You own outcomes: time-to-value, adoption, reliability, and scalability. Not delivery milestones. Outcomes.

The market is beginning to understand what leading technology companies have demonstrated: AI products fail not because the models are weak but because deployment is broken. The gap between a successful AI pilot and an AI capability that scales is bridged by engineers who can translate platform capability into measurable business value inside a real enterprise environment. That is this role.

Forward Deployed AI Engineers form the execution spine of our Reinvention Deployment Engineering pods. We are building the largest FDE capability in the services industry. The engineers who join at this stage will define what the role looks like at scale and will have access to the hardest enterprise AI problems in the market across every industry.

Key Responsibilities

• Embed directly with client engineering and business teams to deploy, scale, and operationalize AI platforms — Anthropic, OpenAI, Microsoft, Google, Salesforce, SAP, or Palantir — inside enterprise environments

• Own production outcomes end-to-end: time-to-value, reliability, adoption velocity, and scalability, with business metrics attached — not just delivery milestones

• Move from ambiguous business problem to working production system through rapid experimentation: days to prototype, weeks to production-ready

• Design and govern AI architectures across the full enterprise stack: identity, data, security, governance, platform layer, and workflow integration

• Translate technical architecture into business impact for client CTO, CFO, and CISO; shape use case roadmaps, ROI backlogs, and AI adoption strategy

• Build reusable patterns, playbooks, and accelerators that the client owns after you leave — enabling the client team to run it without you

• Lead design workshops, proofs of concept, architecture walkthroughs, and code-with sessions with client engineering and leadership teams

• Codify patterns and delivery learnings that scale across engagements and contribute to the growth of the FDE practice

Compensation at Accenture varies depending on a wide array of factors including but not limited to role, level, seniority, responsibility, skillset, and level of experience. For this position, the job level is under the B2 National Collective Bargaining Agreement. The gross annual salary range is between 32,000 and 54,900 EUR.
Basic Qualifications

• Demonstrable engineering experience with cloud-native systems (APIs, microservices, containerization, serverless).

• Deep expertise in designing and deploying agentic solutions (agents, orchestration, context engineering, RAG, workflows) in production environments.

• Demonstrable experience with AI platforms — OpenAI, Claude, Vertex AI, plus open-source models — including building abstraction layers to manage multi-provider pipelines.

• Extensive and demonstrable experience of deploying to production , CI/CD, infrastructure as code (Terraform, Helm), monitoring, and debugging.

• Demonstrated end-to-end delivery ownership in a client-embedded environment, internal projects, vendor labs, or team-only deployments do not qualify

• Proven ability to articulate business value: can quantify the impact of deployments in terms a CFO would recognize and act on

• Experience presenting to and building trust with senior client stakeholders, CTO, CFO, or CISO level

• Non-linear profiles are expected and welcomed, assessment is based on demonstrated deployment experience and outcome ownership, not CV pattern matching

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Chapter Lead (ELSP Pilot)
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In this role, you will have the opportunity to contribute to ABB’s success with technology, software, product, and system development. Each day, you will identify and implement innovative solutions to relevant problems. You will also showcase your expertise by providing ideas and by being able to work both independently and as a part of a Research & Development (R&D) team.

The work model for the role is: Hybrid

This role is contributing to the Smart Power in Bergamo and to other International Projects.

Main stakeholders are external and internal customers.

You will be mainly accountable for:

• Designing, developing, and implementing firmware for industrial protection circuit breakers and communication modules.
• Contributing to the continuous improvement of firmware development and cyber security processes.
• Performing unit testing, integration testing, and system testing to ensure software quality and functionality.
• Contributing to discussions of intellectual property and secure patent rights for ABB by driving the IP creation.
• Actively participating in an Agile Scrum team, contributing to sprint planning, daily stand-ups, reviews, retrospectives, and other Scrum ceremonies to ensure effective collaboration and continuous delivery.
• Collaborating closely with system architects and software and hardware developers to break down system requirements to requirement specifications for firmware.

Qualifications for the role

• You are skilled in C/C++/Python backed by solid computer science fundamentals.
• You have solid knowledge of structured development processes, ranging from requirement analysis, design, and implementation to test and documentation.
• You have at least 3 years of experience in firmware development for embedded industrial applications based on microcontrollers/microprocessors.
• You are familiar with development infrastructure: Azure DevOps, CI/CD pipelines, version control systems (git), lifecycle management, build systems, unit testing, debug probes, oscilloscopes, and similar tools.
• Exposure to Cyber Security concepts and knowledge of main industrial communication protocols (Modbus, Profinet, Ethernet/IP, IEC61850, Profibus, CAN bus) are a plus.
• Experience working in Agile Scrum teams and familiarity with Agile practices and Scrum ceremonies are considered a plus. A collaborative mindset and willingness to work in an Agile environment are highly valued.
• You are passionate about team working and innovation.
• M.Sc. or B.Sc. degree in Information or Electronic Engineering, Embedded Systems, or comparable field
• You are at ease communicating in English and Italian. Willingness to travel abroad for specific projects

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: € 39.000

Variable Pay:Eligible for Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits as per policy

Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families

Welfare plan with a wide range of personalized services

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Are you our new Genesys Cloud CX Support Engineer?

Location:
Flexible within Europe

What you will do:

• Take responsibility for stability of platform and control company standards
• Develop existing features according to best practices
• Implement new functionalities in 15+ countries across Europe
• Support whole team in incident management process
• Work together with other IT departments
• Help us to improve processes and routines that are implemented
• Propose new solutions/corrections of actual setup
• Cooperate with other team members and proactively help when needed

What we´re looking for:

• 2+ years of hands-on experience with Genesys Cloud CX administration, configuration, and support
• Strong knowledge of contact center technologies, including:
  • ACD (Automatic Call Distribution)
  • IVR and call flows
  • Routing strategies
  • Queues and skills
  • Agent management and provisioning
• Experience troubleshooting production issues and performing root-cause analysis in a customer-facing environment
• Understanding of SIP telephony, VoIP, telecommunications concepts, and call routing principles
• Familiarity with APIs, Web Services, Data Actions, and basic integration troubleshooting
• Ability to translate business requirements into technical solutions and platform configurations
• Ability to work independently in a fast-paced operational environment and manage multiple priorities simultaneously
• Experience with AI-powered IVR, chatbots, voicebots and speech-enabled solutions
• Basic scripting knowledge (JavaScript, Python, PowerShell) for automation and integrations
• Experience working within Agile/Scrum teams
• Knowledge of cloud platforms such as AWS or Azure

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.

Intrum has circa 9,000 dedicated professionals who serve around 70,000 companies across Europe.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

What we offer

At Intrum we offer not only a challenging and rewarding career but also a challenging, exciting and developing position in an international company with growth ambitions. At Intrum you will work with highly motivated and skilled co-workers globally and be part of a supportive culture where effort counts.

📍
Sede: Milano | 🕐 Contratto a Tempo Indeterminato | 🍽 Ticket Restaurant + Welfare |
Candidature aperte anche alle categorie protette (artt. 1 e 18 - L. 68
/99)

M
CA Groupe
è una multinazionale di consulenza ingegneristica presente in 7 Paesi: Italia, Francia, Belgio, Germania, Olanda, Svezia e Spagna. Con oltre 1500 talenti nel mondo e circa 200 in Italia, siamo partner strategico dei principali player nei settori ad alto contenuto tecnologico.

Crediamo in una crescita concreta e meritocratica: offriamo un Career Path strutturato, con obiettivi chiari e formazione continua, per valorizzare competenze e aspirazioni di ogni persona.

In Italia siamo presenti con sedi a
Torino, Milano e Roma,
operando nei settori Mobility & Digital.

🎯 Siamo alla ricerca di un
SysOps Engineer
, con una solida esperienza in amministrazione di sistemi
Linux RHEL
.

💻
L'attività prevede:

• Gestione e amministrazione di piattaforme OpenShift/Kubernetes e sistemi Linux enterprise;
• Configurazione e gestione di cluster, networking, storage e componenti infrastrutturali;
• Automazione delle attività operative e supporto all'evoluzione di infrastrutture cloud enterprise.

⚡
Competenze tecniche:

• Esperienza su OpenShift, Kubernetes o OKD e sistemi Linux Enterprise;
• Conoscenza di strumenti di automazione (Ansible) e di virtualizzazione (VMware, OpenStack, OLVM o equivalenti);
• Competenze infrastrutturali su networking, storage e troubleshooting.

🎯
Il Profilo che cerchiamo:

• Esperienza come System Engineer, SysOps, Linux System Engineer o Infrastructure Engineer;
• Attitudine operativa, autonomia e orientamento al problem solving;
• Interesse per le tecnologie cloud-native e la gestione di infrastrutture enterprise.

🤝
Quello che ti offriamo:

• Contratto a tempo indeterminato con CCNL Commercio
• Range retributivo per profili da 3 a 5+ anni di esperienza, definito in base alle competenze tecniche e all’esperienza maturata: € 31.000,00 - € 40.000,00
• Ticket buoni pasto da 10€ e Welfare basato sulla seniority aziendale
• Un Career Path definito attraverso criteri oggettivi e verificabili, che ti accompagnerà nella crescita professionale in MCA Italia
• Ambiente internazionale e cultura aziendale orientata all'innovazione e alla collaborazione