Especialista en Obsolescencia Tecnológica TIER 2

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

operations and support engineer - level 1
The candidate will part of the L1 Operations and Support, in charge of providing Tier I technical support and incident management for hosted and managed services. This is a global team that delivers 24/7 support and incorporates service monitoring to meet the requirements of customer service level agreements.

A week in the life of an Operations and Support Engineer L1:

• You will establish and maintain contact with customers for request and incident management.
• You will deliver Tier I technical support for customers on hosted and managed services and escalate critical issues to Tier II support.
• You will provide service monitoring and associated predefined actions on hosted and managed service and escalate to Tier II as needed.
• You will support recurring service operations on hosted and managed services.
• You will participate to the handover from set-up to production by reviewing service documentation and monitoring testing and internal tools.

Service support COS:
Manage Incidents/Service requests within SLA, tracking SLA

and taking actions in case of deviation.

Ensures the incident are acknowledged, investigated and resolved as per contract agreement:

Response time (MTTA)

Resolution time (MTTR)

Cloud Base Solution offers (AWS, GCP, Docker, Kubernetes…)

Monitoring tools (Datadog, Splunk, Pagerduty, …).

Linux, networking (TCP/IP, Firewall, Load Balancer, tcpdump, wireshark…)

Scripting (Bash, Python, Java…)

Database (Optional)

Minimum Requirements: Skills, Experience & Education
Include minimum experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, etc.

Bachelor of Engineering (Ingeniero Técnico) or a Bachelor of Science (Licenciado)

2+ years of experience in operation or support

Working on shift to offer our customers a 24/7 service

Good to have experience in managing Splunk App development, scripting and log management solution design

Knowledge of ITIL and Service Delivery best practices. ITIL certification would be appreciated

Knowledge on AWS/GCP Cloud, monitoring tools, networking, infrastructure, Linux and mobile application

English Advanced

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Job Description
Senior Manager, IT – EDI B2B Services (Job Band B12)
Team / Function Overview
The Senior Manager, IT – EDI B2B Services is a leadership role within Kraft Heinz IT, accountable for enabling reliable, scalable B2B integration capabilities that support day-to-day operations and strategic initiatives across Zones. This role leads EDI/B2B/GDS and API-enabled integration services in close partnership with business teams and implementation teams—especially for new trading partner onboardings and ongoing enhancements.

Role Summary
In this pivotal role, you will lead the EDI/B2B/GDS service and delivery agenda across multiple Zones, ensuring the efficient exchange of business-critical information with external partners and internal platforms. The role has a strong emphasis on vendor and commercial management (including procurement processes, contract/SOW execution, and SLA governance) and people leadership, with
three (3) managers reporting into this position
—making coaching, performance management, and career development a core accountability.

The ideal candidate brings deep experience across EDI/B2B integration patterns, API management, SAP integration technologies, and operating a high-availability, partner-facing production environment—while driving modernization, standardization, and measurable service outcomes.

Key Responsibilities (What’s on the Menu?)
Service & Delivery Leadership (EDI/B2B/GDSN)

• Oversee EDI/B2B/GDS initiatives and operations, ensuring stable and secure exchange of business-critical information with external partners and stakeholders.
• Own service outcomes across Zones, including incident/problem management performance, operational controls, reliability, and continuous improvement.
• Partner closely with business teams and implementation teams to deliver successful outcomes for new onboardings, changes to partner requirements, and scale-out of integration capabilities.

Strategy, Architecture & Modernization

• Define and execute the EDI/B2B/GDSN strategy, optimizing frameworks for interoperability, scalability, performance, and maintainability.
• Drive the architectural vision and integration approach for SAP technologies, including S/4HANA and SAP Business Technology Platform (BTP), ensuring alignment with organizational objectives and integration standards.
• Provide thought leadership on API management and integration patterns to support seamless, governed connectivity across diverse systems.

Vendor Management & Procurement Enablement (Major Focus)

• Lead vendor management for key EDI providers (including IBM B2B SaaS and 1WS-GDSN), covering operational support governance, SLA tracking, service reviews, issue escalation, and performance management.
• Manage commercial and procurement-related activities required to engage vendor resources (e.g., intake, scope definition, SOW support, planning, and ensuring clear deliverables and accountability).
• Ensure vendor delivery is consistent, compliant with Kraft Heinz standards, and aligned to both operational needs and project roadmaps.

People Leadership (3 Manager Direct Reports)

• Lead and develop a leadership layer of three managers, ensuring clear expectations, effective delegation, consistent execution, and strong engagement.
• Own talent and career management for the organization, including coaching, succession planning, performance management, and growth plans that build depth in critical capabilities (EDI operations, onboarding delivery, API/integration engineering, vendor governance).

Stakeholder Partnership & Governance

• Collaborate with cross-functional teams and senior leadership to understand business priorities, translate requirements into executable plans, and align IT strategy with organizational goals.
• Provide clear governance and communication across stakeholders (business, IT, vendors), ensuring risks, dependencies, timelines, and service impacts are actively managed.

Required Qualifications (Recipe For Success)

• Proven track record in IT leadership roles focused on EDI/B2B/GDSN services and delivery in complex, global environments.
• Strong experience with vendor management, including SLA governance, operational performance management, and structured escalation management.
• Demonstrated experience navigating and supporting procurement/commercial processes to engage and manage external vendors and delivery partners.
• Deep understanding of SAP integration landscapes, including SAP PI/PO (Process Integration/Process Orchestration) and integration patterns supporting S/4HANA.
• Experience designing, implementing, and optimizing integration solutions leveraging SAP BTP capabilities.
• Strong proficiency in API management, including API strategy, governance, and implementation approaches that improve interoperability.
• Demonstrated people leadership capability, including leading managers, building high-performing teams, and driving career development.
• Strong communication and stakeholder management skills with the ability to translate complex technical concepts for technical and non-technical audiences.

Preferred Qualifications

• Experience implementing and scaling global templates for EDI/B2B/GDSN solutions across multiple regions or business units.
• Experience leading modernization or migration programs within EDI/integration platforms (e.g., decommissioning legacy patterns, standardizing onboarding, improving observability and controls).
• Familiarity with operating models for 24x7 production services and partner-facing integration ecosystems.

What We Offer

• Opportunity to lead a high-impact, business-critical integration capability supporting global operations and external partner connectivity.
• A leadership role with meaningful scope: vendor governance, strategic direction, and people leadership across multiple teams through direct manager reports.
• A collaborative environment working closely with business and implementation teams to deliver measurable outcomes, especially for onboarding and growth initiatives.

Additional Information
This job description is not designed to cover or contain all duties or responsibilities required of the role. Duties or responsibilities may change or be added with or without notice.

Equal Employment Opportunity
Kraft Heinz is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected characteristic in accordance with applicable laws.

Location(s)

Mexico City - Antara Tower A - 5th Floor - Local Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
.

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GERENTE DE GESTION Y CONTROL SPEI

Enviar candidatura ahora »

Fecha:
28 ago 2026

Ubicación:
Ciudad de México

Empresa:
Corporativo Mexicano del Mercado de Valores

Se parte de una de las empresas más emblemáticas de México.
Estamos comprometidos con el
desarrollo y crecimiento
de nuestros
colaboradores.
Gracias a las personas que forman parte de la Bolsa Mexicana de Valores somos la empresa líder en el mercado.

Te invitamos a participar en esta vacante

¡Continua tu postulación dando clic en el siguiente link!

https://e\-talent.jobs/evjm/b6274318\-d728\-4b39\-b4ae\-dc8414be2732

Una vez que realices tu aplicación serás direccionado a evaluar.com completa todas las secciones para completar tu perfil

MISIÓN / OBJETIVO

Gestionar la evolución y control del Sistema de Pagos Electrónicos Interbancarios (SPEI) como participante SPEI, garantizando la eficiencia, resiliencia y estabilidad de los servicios de pagos bajo un enfoque de primera línea de defensa, contribuyendo la ejecución de los objetivos de negocio y normativa aplicable.

Coordinar la implementación de iniciativas relacionadas con SPEI y SPEI 2.0, asegurando la incorporación oportuna de los requerimientos emitidos por Banco de México, la ejecución efectiva de controles, y en su caso la evolución continua de la infraestructura de pagos asegurando que la infraestructura SPEI cuente con la incorporación de nuevos servicios y las iniciativas estratégicas del negocio.

FUNCIONES DE PUESTO

• Coordinar la implementación de cambios regulatorios emitidos por Banco de México aplicables a SPEI.
• Fungir como enlace operativo con Banco de México en temas relacionados con SPEI, pruebas regulatorias y certificaciones.
• Gestionar certificaciones, recertificaciones, pruebas regulatorias, pruebas gremiales y ambientes de certificación.
• Coordinar la incorporación y ejecución de nuevas funcionalidades y requerimientos asociados a SPEI 2.0.
• Participar en iniciativas impulsadas por Banco de México para la evolución del ecosistema de pagos.
• Coordinar la atención de incidentes operativos y tecnológicos, minimizando afectaciones a los participantes y al negocio.
• Ejecutar y supervisar los controles operativos, tecnológicos y regulatorios asociados a SPEI.
• Identificar, evaluar y mitigar riesgos operativos, tecnológicos y de cumplimiento que puedan afectar la operación SPEI.
• Coordinar con las áreas de Riesgo Operacional, Cumplimiento Normativo, Seguridad de la Información y Auditoría Interna la atención de riesgos y observaciones.
• Participar en iniciativas de transformación tecnológica, incluyendo proyectos de automatización, modernización de infraestructura y adopción de capacidades en la nube.
• Coordinar equipos internos y proveedores tecnológicos para asegurar la entrega exitosa de iniciativas estratégicas.
• Administrar la relación con proveedores de infraestructura, conectividad e interfaces SPEI, asegurando el cumplimiento de niveles de servicio y compromisos contractuales.
• Coordinar y desarrollar al equipo responsable de la gestión y control de SPEI.

EDUCACIÓN

LICENCIATURA en TECNOLOGÍAS DE LA INFORMACIÓN o AFÍN

LICENCIATURA. en ADMINISTRACION FINANCIERA o AFÍN

MAESTRÍA/CERTIFICACIONES

• Deseable Especialidad o Maestría en Tecnologías de la Información, Sistemas, Innovación Digital, Administración de Negocios (MBA), Finanzas o áreas relacionadas.
• Certificación y/o experiencia comprobable en SPEI, SPID y CoDi, incluyendo certificaciones regulatorias y pruebas de Banco de México.
• Deseable certificación en gestión de proyectos (PMP, PMI-ACP o equivalentes).
• Deseable certificación en ITIL, COBIT, CISM, CISSP o equivalentes.
• Deseable conocimiento en marcos de gestión de riesgos y resiliencia operativa.

EXPERIENCIA

CONOCIMIENTO

IDIOMA

Inglés avanzado

HABILIDADES

Comunicación efectiva verbal y escrita

Conocimiento de APIs y estándares de integración financiera

Conocimiento de arquitecturas distribuidas y de alta disponibilidad

Conocimiento de iniciativas de evolución de SPEI (SPEI 2.0)

Conocimiento de la regulación aplicable a SPEI y disposiciones emitidas por Banco de México

Conocimiento del funcionamiento operativo y técnico de SPEI

Conocimiento en gestión de proveedores tecnológicos: identificación, análisis y evaluación del impacto que pueden generar las fallas, interrupciones o incumplimientos de proveedores tecnológicos críticos sobre la continuidad del negocio

Conocimiento en seguridad Informática y Ciberseguridad

Conocimiento en transformación digital y adopción de tecnologías en nube

Continuidad de negocio y resiliencia operacional

Coordinación multidisciplinaria

Entendimiento tecnológico aplicado a sistemas financieros y cumplimiento regulatorio

Gestión de crisis

Gestión de Riesgos de Terceros

Integración y colaboración interáreas

Planeación y ejecución de proyectos de implementación y Transformación

Toma de decisiones en entornos regulatorios complejos y de alta presión

COMPETENCIAS

2.10 Innovación

2.6 Networking

2.7 Negociación

2.8 Liderazgo

3.1 Visión estratégica

3.11 Compromiso

3.2 Colaboración

3.3 Adaptación al Cambio

3.4 Orientación al cliente

3.5 Orientación a resultados

3.9 Integridad

Para más información sobre Grupo Bolsa Mexicana de Valores, visita www.bmv.com.mx

¡Agradecemos el interés de todo aquel que quiera sumarse a la familia BMV!

“En Grupo BMV nos hace fuerte la diversidad, por esto, todos nuestros procesos de atracción y contratación siempre estarán libres de toda distinción, exclusión, restricción o preferencia que, explícita o implícitamente discrimine a cualquier concursante por motivos como; más no limitados a sexo, género, edad, discapacidades, embarazo, preferencias sexuales, condición de salud, origen étnico o nacional, color de piel, apariencia física, o cualquier otro motivo que discrimine a cualquier solicitante”
Enviar candidatura ahora »

EngRadar / Codal

Senior Full Stack Engineer, Contract

Codal
Agency

Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions.

Mexico City Posted today

Apply directly →

An Introduction to Codal
Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence.

At Codal, you will collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. We promote long-term success, not just for our clients but for our team, helping you develop a professional roadmap that takes your career to new heights.

Who You’ll Be Working With
You’ll join our engineering team, collaborating closely with designers, product managers, and other developers to architect scalable, high-performing headless content management solutions. You’ll work with enterprise clients to shape technical strategy, guide best practices, and ensure seamless integration with their broader digital ecosystems.

Responsibilities

• Designing, developing, and maintaining backend services using Python (FastAPI preferred; Flask or Django also considered) and frontend applications using Vue.js
• Building and maintaining event-driven microservices, including PubSub-based messaging and asynchronous processing patterns
• Developing and optimizing PostgreSQL data models, including revision-based/audit-trail schemas, and writing and running Alembic migrations
• Deploying and managing services on GCP, including Cloud Run, GCS, IAM/service accounts, and Secret Manager
• Building and maintaining containerized applications with Docker, and supporting CI/CD pipelines via GitHub Actions
• Implementing effective security protocols, data protection measures, and storage solutions
• Writing testable, reusable, and efficient code across the stack, and integrating REST APIs between frontend and backend
• Running diagnostic tests, troubleshooting defects, and providing technical support
• Documenting engineering processes, including database schemas and system architecture, as well as preparing reports
• Recommending and implementing improvements to processes and technologies

What You’ll Need To Be Successful

• Ideally 6+ years of engineering experience in a full-stack capacity
• Strong hands-on experience with Python (FastAPI preferred; Flask or Django also considered)
• Building responsive, component-based user interfaces with Vue.js
• Experience with GCP services: Cloud Run, PubSub, GCS, IAM/service accounts, Secret Manager
• Comfortable with event-driven microservice architecture (this is not a monolith-style role)
• Experience with revision-based/audit-trail data models
• Ability to write and run Alembic migrations
• Working experience with PostgreSQL (AlloyDB experience a plus)
• Familiarity with Docker and containerized deployments
• Experience with Terraform/Spacelift and GitHub Actions a plus
• Nice to have: Elasticsearch experience
• Great organizational and time management skills
• Availability to resolve urgent application issues outside business hours occasionally

Salary

• The hourly rate for this contract role is $50-$55 USD per hour.
• We continually review ranges to address skills, experience, and markets. Rates are determined during our interview process, by assessing a number of factors that include but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position

Note: Codal only communicates with candidates through official @codal.com email addresses. We never request payment during the hiring process. Please be vigilant regarding recruitment scams.

At Codal, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Posted by
Codal
on their own careers page — you apply directly, no recruiter in between. View original / apply →

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