Helpdesk IT y Programador

ASSA ABLOY Global Solutions is rolling out SAP S/4 HANA across the Division which will enable and support its business expansion strategy in line with the new operating business model.

Primary Job Purpose
Responsible to support and assist in the design and implementation of the Supply Chain Operations template including configurations and determining the best ways to use S/4 HANA by merging business and IT needs and focusing on utilizing the system for the greatest efficiency and utilization.

Work very closely with Lead Solution Architect – Sales & Operations to meet SAP implementation deliverables.

Key Position Accountabilities

• Being part of Global IT team and responsible for SAP MM (Materials Management) and Variant Configuration related system configuration and associated developments are designed, built, tested & deployed according to S/4 HANA best practices.
• Lead and Support the Product Management Area in the SAP implementation project from solution and architecture perspective and ensure timely completion of related project activities with key focus on quality.
• Facilitate and support Solution Architects, Workstream managers & leads right from requirement gathering, solution design with focus on Material master data processes and integration of same with sales and Customer Service, finance & Operation workstreams.
• Responsible for creating/maintaining functional specifications for WRICEF (Workflow, Report, Interface, Conversion, Enhancement, Forms) objects.
• Analyse, create and document business processes during the project implementation.
• Support larger project team during configuration, testing, training, migration, cutover, go-live and up-grade phases.
• Support incidents or change requests for the live Business units.

SELECTION CRITERIA
Essential:

• Bachelor / Master's degree in Business, Computer Science, or equivalent discipline is required with minimum 10 years of consulting experience with multiple Industries.
• Minimum 2 full lifecycle implementations / roll outs & support project experience in the area of material master data, data modelling, data governance in S/4 HANA or SAP ECC Projects with knowledge of integration across financial and logistics processes in SAP as a lead subject matter expert.
• Hands on experience defining various types of Material master, Variant Configuration, Bill of Materials, Class & Characteristics and Object dependencies.
• Should have demonstrated hands-on experience in delivery of large, complex, global engagements involving multi-currency, multi-location, multi-organization complexities.
• Should have solution design capabilities to reengineer business processes, sound knowledge of process modelling, ERP and packaged application fit/gap analysis, addressing critical business challenges typical to the industry or regional process nuances.
• Understanding on SAP Best Practices and knowledge in Master data, MM module, their integrations & technology.
• Ability to learn new tasks quickly; demonstrate flexibility when presented with change.
• Lead and support a team environment.
• Strong communication skills in English, self-driven and motivated.
• Ability to manage and deliver multiple priorities in a constrained timeline

Desirable:

• SAP S/4 HANA Certification in SAP MM.
• Knowledge of new features in SAP S/4HANA like embedded analytics, user experience using Fiori, SAP cloud platform

WORK ENVIRONMENT FACTORS

• Office based/Remote with occasional international travel.
• Health and Safety accountability statements.
• Working times are European time zone, however open to be available in US/APC time zone as well for the need basis.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

What we do
The Reinsurance Business Unit delivers expert implementation services for SAP S/4HANA Insurance, helping organizations worldwide overcome challenges in ceded and assumed reinsurance. Leveraging proven methodologies and best practices, our team guides clients through every stage of the implementation process, driving automation in premiums, loss reserves, commission calculations, claims processing, and reporting.

As a trusted development partner, we bring deep industry experience and a commitment to operational excellence. Our consultants tackle complex, international projects, actively shaping business decisions and collaborating closely with clients to understand their operational and functional needs.

We foster a dynamic and challenging environment for creative and ambitious professionals, offering clear career paths and significant growth opportunities.

We are looking for a
Technical Consultant Trainee
to join our team to support technical aspects of SAP Reinsurance Management projects. This role is designed for candidates who are eager to learn and develop skills in data migration, UI5 development, and integration tasks, while building strong technical capabilities and a consulting mindset.

What you will do

• Understand the different phases of SAP Reinsurance Management implementation (design, documentation, testing, training).
• Develop knowledge of SAP’s newest and future solutions.
• Develop an understanding of msg’s IT proprietary product and service offerings while applying general insurance and reinsurance theories and concepts
• Understand msg’s consulting processes and SAP methodologies
• Communicate and interact effectively with clients
• Participate in assignments and project work as individual contributor and team member
• Work effectively with msg teams worldwide
• Receive training and mentoring, both on-the-job and in the classroom
• Learn to support the delivery of complex projects for Insurance and Reinsurance companies.
• Develop the ability to analyze technical integration requirements and organize programming sequences.
• Gain hands-on experience developing and maintaining SAP UI5 applications and integration components.
• Learn and support data migration activities, ensuring accuracy and completeness of information.
• Develop skills to prepare workflow charts and technical process diagrams.
• Learn to program and enhance technical skills using ABAP (OO) and JavaScript.

What we are looking for
Requirements

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent.
• Reside in Mexico City or the State of Mexico
• Strong consulting approach with excellent communication and client relationship skills.
• Analytical mindset and problem-solving abilities.
• Experience with Excel and PowerPoint.
• Fluent in English (oral and written).
• Availability to travel 80%.
• Availability to take 3 months on-site training.
• Must be legally authorized to work in Mexico without employer sponsorship.
• The passion and drive to be part of a continuously growing business are essential
• Demonstrate aptitude for learning, especially related to business/functional knowledge
• Motivation and ability to independently research and develop knowledge and skills
• Professional presentation
• Self-starter with the ability to work in a fast-paced environment
• Commitment to exceptional customer service; ethics and integrity in all actions is expected
• Dedication to exceptional work quality

Nice to Have

• Basic understanding of technology trends and their impact on business.
• Insurance/Reinsurance industry experience but not necessarily

What we offer

• A place where individuals are equally valued and where diversity and cultural differences are cherished.
• A global team of highly respected SAP and industry experts where you can make a difference.
• This role begins with a 3-month training period, with the opportunity to move into a fixed, full-time position upon successful completion.
• Opportunities to boost your career development in both functional and technical directions through comprehensive advanced education and deep product knowledge.
• An attractive and competitive salary package and additional employee benefits (Health Insurance, Life Insurance, Food Vouchers and transportation bonus).

Benefits

• Health and Life Insurance: We offer major medical and employer-paid life insurance.
• Savings Fund: We contribute to your savings fund by matching the total amount within the established limit.
• Job for Friends: Get your friends on board through our employee referral program, and we will reward you.
• Performance Incentive: We provide impressive performance-based employee incentives.
• Vacation Premium: We offer 15 days of vacation, from the first year of work, and 65% vacation bonus.
• Christmas Bonus: We provide the equivalent of 1 month of Christmas bonus.
• Coupons: We provide grocery coupons as well as transportation or gas coupons.
• Training and Development: We provide a broad training portfolio for personal and professional growth, including unlimited access to course platform to all our employees.

Sobre el Rol
¿Y si el código que escribes pudiera dar forma directamente a cómo la próxima generación de IA entiende y genera software? Buscamos Ingenieros de Software en Ciudad de México para construir, evaluar y mejorar código generado por IA — ayudando a entrenar sistemas de inteligencia artificial para que piensen como desarrolladores reales.

Escribirás soluciones, revisarás outputs de IA y proporcionarás el feedback experto que hace que los asistentes de codificación de IA sean más inteligentes, seguros y confiables. Este es un trabajo de ingeniería práctico en la frontera del desarrollo de IA — no teórico, no burocrático y nada aburrido.

Este es un rol de contrato totalmente remoto y flexible. Si puedes escribir código limpio y explicar tu razonamiento, queremos escucharte.

• Organización: Alignerr
• Tipo: Contrato por Hora
• Ubicación: Remoto
• Dedicación: 10–40 horas/semana

Lo Que Harás

• Escribir, depurar y optimizar código en una variedad de lenguajes, frameworks y dominios de problemas
• Revisar y evaluar código generado por IA en cuanto a corrección, eficiencia, legibilidad y buenas prácticas
• Identificar bugs, errores de lógica, problemas de seguridad y cuellos de botella de rendimiento en outputs de IA
• Proporcionar retroalimentación estructurada y detallada explicando por qué el código funciona — o no
• Diseñar prompts de codificación desafiantes y escenarios de casos extremos para probar las capacidades de la IA
• Comparar y clasificar múltiples soluciones generadas por IA según la calidad de ingeniería
• Trabajar de manera independiente y asíncrona — totalmente en tu propio horario

Quién Eres

• Competente en uno o más lenguajes de programación (Python, JavaScript, Java, C++, Go, TypeScript o similares)
• Sólida comprensión de estructuras de datos, algoritmos y principios de diseño de software
• Capaz de leer, escribir y razonar sobre código con claridad y precisión
• Fuertes instintos de resolución de problemas y un enfoque sistemático de depuración
• Comunicador escrito claro — puedes explicar decisiones técnicas en lenguaje sencillo
• Automotivado y confiable al trabajar de forma independiente sin supervisión
• Licenciatura en Ciencias de la Computación, Ingeniería de Software o campo relacionado — o experiencia práctica equivalente

Deseable

• Experiencia en múltiples lenguajes o stacks tecnológicos (full-stack, backend, sistemas, ingeniería de datos)
• Familiaridad con conceptos de IA/ML, LLMs o ingeniería de prompts
• Experiencia en revisión de código, escritura técnica o mentoría de desarrolladores junior
• Experiencia con plataformas en la nube, DevOps o sistemas distribuidos
• Programación competitiva, contribuciones open-source o proyectos paralelos que demuestren tu habilidad
• Posgrado en Ciencias de la Computación o disciplina relacionada

Por Qué Unirte a Nosotros

• Trabaja en proyectos de IA de vanguardia junto a los principales laboratorios de investigación
• Totalmente remoto y flexible — establece tus propios horarios y trabaja desde cualquier lugar
• Autonomía de freelancer con trabajo intelectualmente estimulante y de alto impacto
• Influye directamente en cómo la IA escribe, entiende y razona sobre código
• Perfecciona tus propias habilidades de ingeniería evaluando problemas diversos a diario
• Potencial para trabajo continuo y extensión de contrato a medida que se lancen nuevos proyectos

Company:
Qualcomm Intl Inc., Mexico Branch Office

Job Area:
Engineering Group, Engineering Group > Software Applications Engineering

General Summary:
Qualcomm is a global leader in connected intelligent edge, focusing on AI, edge computing and connectivity. Our fast‑growing Industrial and Embedded IoT (IE‑IoT) BU leads the transformation of industries through intelligent edge solutions that combine connectivity, compute, and AI. We expand our global talent in applied edge AI to support our customers’ digital transformation across many verticals and industries.

In this position you will be involved and participate in building best-in-class solutions and tools needed to enable state-of-the-art technologies for next generation mobile/embedded machine learning platforms for robotics, IOT devices and datacenter. In this role, you will work in a dynamic environment, be part of a multi-disciplinary team, collaborate with internal teams, work with popular neural network frameworks, and understand the architecture of Qualcomm’s SOC and ML HW accelerators. You will support applications using machine learning tools and frameworks that enable making models smaller and run efficiently on all edge devices.

Minimum Qualifications

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
• Strong communication and interpersonal skills, high motivation, the ability to learn quickly and must be a self-starter.
• 2+ years of work experience with Programming Language such as C, C++, Python, etc.
• Experience with embedded systems - exposure to one or more of Linux, Yocto, Ubuntu based systems.
• Proficiency in deep learning and machine learning frameworks like TensorFlow, TFLite, PyTorch, Onnx and deployment‑oriented inference workflows.
• 1+ year of any combination of academic and/or work experience with device debugging techniques.
• 4+ years of experience delivering customer‑facing IoT or Edge AI solutions that moved beyond PoC to pilot or production.
• Ability to speak fluent Spanish and English
• Excellent communication skills (verbal, presentation, written). 4+ years of experience

Preferred Qualifications

• Expertise in AI Solution and on-device AI technologies.
• Experience with software engineering foundations (Python/C++), containerization, AI accelerators, and profiling tools; coupled with fluency in modern inference/runtime stacks.
• Knowledge of machine learning, deep learning, quantization, and optimization.
• Experience with different Neural Network architectures: DNNs, CNNs, RNNs/LSTMs, GANs, LLMs, etc.
• Knowledge in on-device AI models deployment.
• Background with Qualcomm AI platforms and heterogenous acceleration; familiarity with on‑device inference and memory/power budgeting.
• Experience using/integrating Qualcomm AI Stack products (e.g. QNN, SNPE, QAIRT) is a plus.
• Skills in neural network programming, video/image processing, and application development.
• Proficiency in machine learning data pipelines, data management, and both backend and frontend applications.
• Theoretical knowledge of hybrid AI designs: placing workloads across device/edge/cloud; knowledge of data pipelines, streaming/vision services, vector/RAG stores, feature stores, and observability.
• Experience with system‑level understanding of IoT, embedded systems, Edge AI deployments and AI On-Prem solution.
• Background in computer vision, video analytics, or edge AI inference.
• Experience delivering customer‑facing IoT or Edge AI solutions that moved beyond PoC to pilot or production.
• Experience with multimedia frameworks (Android, Linux, any other OS).  Gstreamer experience a plus.

Principal Duties And Responsibilities

• Support deployment of computer vision and generative AI models (e.g., LLMs and vision-language models) on Qualcomm platforms (IoT, Datacenter), helping customers move from development to commercialization.
• Support pre-sales and post-sales customer engagements as a solution engineer, translating business requirements into technical solutions, optimizing AI workloads, providing deployment guidance, and driving issue investigation and resolution.
• Translate customer requirements, use cases, and business needs into technical solutions leveraging Qualcomm AI engines (AI accelerators) and SoCs.
• Provide internal enablement (training, documentation, and hands-on support) and help resolve technical issues as they arise.
• Collaborate cross-functionally with internal teams and external partners (OEMs, ISVs, system integrators, and cloud providers) to align requirements and validate end-to-end solutions.
• Improve tools, workflows and documentation by identifying gaps, implementing enhancements, and measuring impact.
• Assist in developing and integrating generative AI (including LLM) features into Qualcomm platforms applications.
• Perform machine learning model benchmarking (both accuracy and latency) and functional analysis meet customer KPIs.
• Act as a technical lead for customer engagements, supporting projects from discovery through solution selection, PoC, pilot, early production and commercial solution launches.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.

OR

Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.

OR

PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Applicants
: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies
: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.