Infrastructure Support Engineer (NOC Engineer) m/f/d

Engineered in Berlin. Driving the Future of Europe.

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.

Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.

Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.

Come join us and impact the future of AUTODOC!

Job Description

We are looking for an
Infrastructure Support Engineer
to join our Cloud Infrastructure team responsible for maintaining the stability, availability, and operational health of our production platform.

This role combines hands-on operational work with continuous learning and technical growth. You will support a large-scale cloud-native infrastructure running hundreds of production services across multiple Kubernetes clusters.

Working alongside experienced SRE, Platform Engineering, and Infrastructure teams, you will gain practical experience with cloud technologies, Kubernetes, observability platforms, and incident management while contributing to the reliability of our production environment.

Responsibilities:

• Support the daily operation of our
  Google Cloud Platform
  ,
  Google Kubernetes Engine
  , managed
  databases
  and
  cloud networking
  .
• Monitor the health of our production platform using
  VictoriaMetrics, Grafana, VictoriaLogs, Prometheus and Alertmanager
  .
• Investigate infrastructure alerts, review dashboards and identify service degradation.
• Participate in production incident response by performing first-level troubleshooting, collecting diagnostic information and escalating complex issues.
• Perform routine
  Kubernetes
  operational tasks such as checking events, collecting application logs and supporting application rollouts.
• Contribute to operational automation by writing small scripts and utilities in
  Python or Bash
  .
• Collaborate closely with our SRE, Platform Engineering, Security and Software Engineering teams during incident response and infrastructure maintenance.
• Support initiatives aimed at improving platform availability, service reliability and backup validation.

Qualifications

• Up to
  2 years
  of experience in
  Infrastructure, Technical Support, System Administration, Cloud Operations
  or a similar technical role.
• Practical experience working with
  Linux
  systems.
• A basic understanding of
  Kubernetes
  concepts and
  Google Cloud Platform
  .
• Fundamental knowledge of
  networking, including DNS, TCP/IP and HTTP/HTTPS
  .
• Familiarity with monitoring systems, log analysis,
  Git
  and basic
  SQL
  .
• Basic scripting skills in either
  Python
  or
  Bash
  .
• A strong willingness to learn cloud technologies and a genuine passion for troubleshooting technical problems.
• An ownership mindset with great attention to detail, strong communication skills and the ability to remain calm during incidents.

Nice to Have:

• Familiarity with
  Docker, Helm, Cloudflare, Redis or PostgreSQL
  .
• Experience with
  GitLab, CI/CD
  pipelines or Infrastructure as Code.

Additional Information

What do we offer?

• Stable employment in the fast-growing international company
• International career in a multicultural environment with lots of opportunities to grow
• Annual vacation of 28 calendar days and 1 additional day off on your birthday
• Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes
• Flexible working hours and hybrid work

Join us today and let’s create a success story together!

This job was posted on 05/08/2026, and is considering applications up to 6 weeks from this date.