INGÉNIEUR SYSOPS H/F

You'll work at the intersection of
software engineering, AI, and product design
. You will own the
full lifecycle of AI features
, from ideation and customer feedback to implementation and deployment.

This role is ideal for an engineer who
loves building AI-powered products
and wants build for the “real word” with high impact.

You'll be one of our first hires, which means you’ll have significant autonomy, impact, and ownership.
You’ll work closely with Pierre-Habté, CPTO at Bravi.

Responsibilities

• Design and implement core AI experiences, from voice assistants that process calls to systems that turn communications into structured CRM data.
• Build sophisticated multi-step AI workflows that can parse emails, transcribe calls, and automatically populate CRM fields.
• Work directly with customers to understand their communication challenges and rapidly iterate on AI solutions.
• Collaborate with the founding team to shape the product roadmap based on real customer needs.
• Help scale our AI infrastructure to handle a high volume of communications processing.

Qualifications

• 3+ years of experience building web applications with TypeScript/React (or equivalent experience through personal projects).
• Previous experience with AI/ML projects, natural language processing, or data extraction systems.
• Experience with LLM APIs (OpenAI, Anthropic, etc.) and prompt engineering.
• A product-minded engineer who thinks about user experience and business impact.
• Strong problem-solving mindset and ability to operate in ambiguous, fast-paced environments.
• Highly curious about AI tools (Cursor, Claude code etc)

Bonus Points For

• Experience with voice/audio processing or email parsing systems.
• Familiarity with B2B SaaS or CRM product development.
• Prior experience in a startup or early-stage environment.
• Experience with React Native

At Parallel, we build AI agents to help healthcare facilities automate their administrative processes, starting with medical coding.

Today, up to 25% of healthcare spending is lost in manual, repetitive administrative work. Legacy software hasn’t helped, it’s made things slower, more complex, and more frustrating for care teams.

We believe AI agents can change that. Our technology combines Large Language Models with system-level automation to handle real work inside existing hospital tools. No integrations, no disruption.

Our first agent automates end-to-end coding workflows and frees up time for medical staff to focus on patients.

We launched in 2024, are backed by top investors (Frst, Y Combinator, Hexa, Kima Ventures, Better Angle), and we’re just getting started.

The future of healthcare isn’t just digital — it’s automated. Come help us build it !

Parallel in numbers

📜 Started in Summer 2024

💪 Small team from top-tier companies (Meta, Lifen, Hublo, Ramsay)

💸 Raised 3.5M$ with Frst & Y Combinator

🏥 Already working with leading Hospitals and Clinics

As we scale, we're looking for a
Founding AI Engineer
to join us at this pivotal moment. You won’t just write models — you’ll help shape the core AI architecture, define our machine learning strategy, and embed intelligent systems directly into hospitals. This is a rare opportunity to build with high ownership, alongside a small and passionate team who cares deeply about craft, clarity, and impact.

You’ll work closely with the CTO and founding team on everything from agentic LLM workflows to data pipelines and AI-first product design. If you're excited by the idea of deploying real-world AI that improves patient care and reduces hospital burnout, we’d love to talk.

We are looking for a
Founding AI Engineer
to help us achieve our mission of reducing administrative workload in hospitals.

This is a full-time role focused on designing and deploying production-ready AI systems in real-world clinical environments.

Mission

As a Founding AI Engineer, you will:

• Design and implement LLM-powered systems for automating medical coding
• Build and iterate on agent-based workflows tailored to complex clinical operations
• Collaborate on integrating AI outputs with user-facing apps used by doctors and hospital staff
• Work closely with hospital IT to build secure and scalable data ingestion pipelines (adhering to health data security standards)
• Partner with the CTO to define the AI roadmap and integrate state-of-the-art tools with robust backend infrastructure
• Own the full lifecycle of AI features: research, prototyping, evaluation, deployment, and monitoring

We’re looking for someone who’s passionate about the ongoing AI revolution, action-oriented, autonomous, and ambitious. You are the ideal candidate if you have:

• 5+ years of experience working on applied ML/AI problems in production environments
• Strong experience with LLMs and NLP, including prompt engineering and/or fine-tuning
• Proficiency in Python or Node.js and experience with ML libraries (e.g. Hugging Face, LangChain, PyTorch, etc.)
• Familiarity with backend services (Node.js/TypeScript) and data infrastructure is a strong plus
• A deep sense of ownership and ability to move from prototype to product quickly
• Experience working with sensitive or regulated data (healthcare, finance, etc.) is a bonus

Technical stack

• Backend: Typescript with NestJS, Express, Prisma, Postgres
• Frontend: React, TanStack, Tailwind
• Data: Python & Node (for low level proxy servers)
• Tools: Monorepo, Github, Github actions
• Infra: AWS, Azure, Cloudflare, Docker, Terraform, Kubernetes
• CI/CD: Github, Github Actions, Monorepo setup
• Observability: Datadog
• AI/ML: Hugging Face, LangChain

Engineering Mindset

• Data security is our foundation, given our work with sensitive health data

• We focus on solving user problems, not shipping features — deep product involvement is essential

• Full type safety from database to UI

• Rapid development with tools like Cursor

• Automated best practices with eslint, Prettier, Jest, and TypeScript

• We leverage the latest technologies and libraries but sometimes, old boring tech that does the job is what’s needed

• Infrastructure should empower — not block — product iteration

• Quick chat with our CTO Chris

• AI/technical case study — ideally in person at our Paris office

• Meeting with our CEO Paul

• Drink to meet the team

Votre Mission Chez Cegedim
À propos de Cegedim :
Fondé en 1969, Cegedim est un Groupe innovant de technologies et de services spécialisé dans la gestion des flux numériques de l’écosystème santé et BtoB, ainsi que dans la conception de logiciels métier destinés aux professionnels de santé et de l’assurance. Cegedim compte près de 6 500 collaborateurs dans plus de 10 pays et a réalisé un chiffre d’affaires de 649,2 millions d’euros en 2025.

Pour en savoir plus : www.cegedim.fr

Et suivez Cegedim sur Twitter : @CegedimGroup , LinkedIn et Facebook .

Loin de l’informatique traditionnelle, cegedim.cloud incarne cette innovation, en fournissant à ses clients, tant internes Groupe qu’externes, des services Cloud souverains en mode self-service, comprenant notamment une collection de middleware (PaaS) prête à l’emploi, ainsi qu’un accompagnement allant jusqu’au design thinking des applications. Le tout, reposant sur une infrastructure « best of breed », dans un cadre sécurisé et robuste, certifié ISO 20000/27001/HDS, au sein de nos datacenters situés en France.

Vos Missions
Au sein de l'équipe Infrastructure Platform, vous intervenez sur des environnements à forts enjeux de disponibilité et de performance.

À Ce Titre, Vous Serez Amené à

• Concevoir et déployer des infrastructures automatisées selon les principes de l'Infrastructure as Code (IaC).
• Standardiser les déploiements et les opérations afin d'améliorer la qualité de service et la fiabilité des plateformes.
• Faire évoluer les pratiques d'exploitation en développant l'automatisation et les approches DevOps.
• Administrer et faire évoluer les plateformes Kubernetes et les environnements virtualisés.
• Garantir la supervision, les performances et la disponibilité des infrastructures.
• Contribuer à la sécurité, à la conformité et à la résilience des plateformes.
• Participer à l'amélioration continue des outils, des processus et des architectures techniques.

Profil De Candidat Recherché
Votre profil :
Vous évoluez dans des environnements d'infrastructure et maîtrisez les fondamentaux des systèmes, du réseau et du stockage.

Vous disposez d'une expérience d'au moins 5 ans sur plusieurs des technologies suivantes :

• Kubernetes
• Ansible
• Python
• Git et les pratiques GitOps
• Prometheus, Grafana, ELK
• VMware, XCP-ng ou technologies de virtualisation équivalentes

Une expérience sur les sujets suivants constitue un atout :

• Linux / Unix
• GitLab CI, Jenkins ou autres outils CI/CD
• Go (Golang)
• Stockage objet (S3 ou équivalent)
• Provisioning de serveurs et d'équipements d'infrastructure

Ce Qui Fera La Différence

• Une forte culture de l'automatisation et de l'Infrastructure as Code.
• Une approche pragmatique des problématiques de production.
• Une capacité à intervenir sur des infrastructures critiques avec rigueur et autonomie.
• L'envie de partager vos connaissances et de contribuer à la montée en compétences de l'équipe.
• Un goût prononcé pour l'amélioration continue et le travail collaboratif dans un environnement Agile.

About Centric Software
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

The Opportunity
Shoppingfeed is seeking an experienced engineering leader to drive the technical evolution of our platform.

Reporting to the VP of Technology and Architecture (PXM), you will lead the Engineering organisation responsible for the Shoppingfeed platform, providing technical leadership while developing a high-performing engineering culture.

You’ll be responsible for architecture, engineering delivery, technical strategy and people leadership, ensuring the platform continues to scale while supporting Centric Software’s broader Product Experience Management strategy.

About The Team
The Engineering team is primarily based in France and works closely with Product, Support, and Customer Success.

You’ll lead Engineering Managers / Tech Leads while partnering closely with the Head of Product to ensure successful product delivery.

What You Will Be Doing

• Lead and develop the Shoppingfeed Engineering organisation.
• Define and evolve the platform architecture alongside technical leaders.
• Own engineering execution, delivery quality and technical excellence.
• Build scalable engineering processes and improve development practices.
• Mentor Engineering Managers / Tech Leads.
• Partner closely with Product Management to execute the product roadmap.
• Drive architectural decisions that improve scalability, reliability and performance.
• Champion modern software engineering practices, cloud technologies and DevOps.
• Ensure engineering decisions balance customer value, technical quality and long-term maintainability.
• Build an engineering culture focused on collaboration, ownership and continuous improvement.

What We’re Looking For

• Proven experience leading software engineering teams within SaaS.
• Strong technical background with experience in software architecture.
• Experience managing Engineering Managers or Technical Leads.
• Strong understanding of cloud-native architectures and modern engineering practices.
• Ability to influence technical direction without being hands-on day-to-day.
• Excellent leadership, communication and stakeholder management skills.
• Experience building and scaling engineering organisations.

Technical Background

• Experience with cloud technologies and modern web architectures is important. Previous experience with PHP or AWS is beneficial but not essential—we’re looking for someone with broad architectural expertise who can quickly understand and guide the existing technology stack rather than a hands-on specialist.

Nice to Have

• Experience within eCommerce, marketplace technologies, PIM, PXM or digital commerce platforms.
• Experience leading post-acquisition or scaling engineering organisations.
• Experience working with distributed engineering teams.
• Fluent French speaking.

Education & Experience

• Bachelor’s degree in Computer Science, Software Engineering or related discipline.
• 10+ years’ experience in software engineering.
• Several years in engineering leadership positions.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.