Junior L2 Technical Support Specialist for CRM Team

About GoFLUENT
For over 20 years, goFLUENT has helped organizations worldwide develop language and communication skills through innovative learning solutions that combine technology, engaging content, and live instruction.

Today, more than
1,000 international companies across 100+ countries
trust goFLUENT to help their employees communicate confidently, collaborate globally, and succeed in an increasingly connected workplace.

Join our global team as a
Corporate English Trainer
and help business professionals from diverse industries build the communication skills they need to thrive in their careers.

Empower Global Professionals Through Language
Deliver engaging online lessons to professionals from leading companies around the world. Every day brings a new opportunity; you could be teaching executives, managers, engineers, doctors, lawyers, scientists, or other industry experts who rely on strong communication skills to succeed in today's global workplace.

What You'll Do

• Deliver live online language lessons to business professionals in one-on-one and small-group settings.
• Facilitate engaging lessons using our established and proven teaching methodology.
• Create an interactive and supportive virtual learning environment that encourages learner participation.

Please note that the anticipated teaching start date for this position is September.
What We're Looking For

• Bachelor's degree or equivalent
• Experience in language teaching or corporate training is preferred
• Excellent spoken and written English
• Comfortable teaching through video conferencing platforms
• Strong communication and presentation skills
• Professional, engaging, and learner-focused
• Quiet workspace with a reliable internet connection

Why Join Us?

• Teach professionals from leading global organizations
• Work remotely with a flexible schedule
• Join a diverse, international team
• Build your teaching and corporate training experience
• Make a meaningful impact on learners' professional growth

This Role Is a Great Fit If You

• Love the flexibility of a 30-hour workweek (weekends optional)
• Prefer a daytime teaching schedule
• Want the convenience of a fully remote and freelance position

Technical & Operational Requirements

• Dedicated, stable workspace for remote work
• PC or Laptop: Windows 10 or up or Mac (Monterey/Ventura/Sonoma)
• Intel Processor: Core i5 12th gen / i7 11th gen (or equivalent) and up
• Mac processor: Macbook Pro - M1 Chip or Macbook Air - M1 Chip
• 8 GB RAM and up
• 20 GB of free disk space
• High-speed Internet connection (Download 10 Mbps, Upload 10 Mbps)

About FullStack
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.

We’re Most Proud Of

• Offering life-changing opportunities for talented software professionals across the Americas.
• Enhancing highly-skilled software development teams of hundreds of the world’s greatest companies.
• Our 4.2-star rating on GlassDoor.
• Our client Net Promoter Score of 68, twice the industry average.

The Opportunity
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Senior AI-Native Engineering Lead.

• You will integrate directly into our client's team and work alongside their existing designers and engineers on a daily basis.

What We're Looking For

• 5+ years of professional experience in software development and AI Native SDLC practices and operations.
• Advanced English is required.
• Successful completion of a four-year college degree is required.
• Extensive experience architecting, developing, and delivering large-scale production software systems.
• Proven experience establishing software architecture, engineering standards, and code quality.
• Hands-on experience implementing AI-native SDLC practices using Claude Code, Cursor, GitHub Copilot, or similar agentic AI tools.
• Hands-on experience integrating AI throughout the SDLC, including planning, implementation, testing, code review, and documentation.
• Strong background in building AI-powered applications using LLMs, RAG, agent orchestration, and prompt engineering.
• Extensive experience developing full-stack applications using Node.js, React, Next.js, and TypeScript.
• Practical experience building backend services using Python or similar programming languages.
• Solid understanding of cloud-native architectures, CI/CD, automated testing, and modern deployment practices.
• Hands-on experience with GitHub workflows, Docker, and integration testing.
• Experience with AWS and modern engineering tools such as Grafana, Sentry, Vercel, or Render.
• Passion for continuous improvement, AI-driven engineering, software craftsmanship, and scalable development practices.
• Ability to work through new and difficult issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of applications.
• Forensic attention to detail.
• A positive mindset and a can-do attitude.
• Experience working on Agile/Scrum teams.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
• Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.

Work Authorization Requirements

• Applicants must be currently authorized to work in the country of this job posting on a full-time basis.
• FullStack will not sponsor applicants for work visas now or in the future.

What We Offer

• Competitive pay.
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• Continuing education opportunities.
• Opportunity to grow and expand your career.

Our talent network is committed to fostering a diverse, inclusive, and accessible environment where IT professionals can find opportunities that match their skills. We welcome individuals of all races, religions, genders, sexual orientations, national origins, abilities, and experiences. Our focus is on connecting talent with projects based on qualifications, ensuring a fair and transparent process that values diverse perspectives and global collaboration.

Learn more about our Applicants Privacy Notice.

About FullStack
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.

We’re Most Proud Of

• Offering life-changing opportunities for talented software professionals across the Americas.
• Enhancing highly-skilled software development teams of hundreds of the world’s greatest companies.
• Our 4.2-star rating on GlassDoor.
• Our client Net Promoter Score of 68, twice the industry average.

The Opportunity
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Senior AI-Native Engineering Lead.

• You will integrate directly into our client's team and work alongside their existing designers and engineers on a daily basis.

What We're Looking For

• 5+ years of professional experience in software development and AI Native SDLC practices and operations.
• Advanced English is required.
• Successful completion of a four-year college degree is required.
• Extensive experience architecting, developing, and delivering large-scale production software systems.
• Proven experience establishing software architecture, engineering standards, and code quality.
• Hands-on experience implementing AI-native SDLC practices using Claude Code, Cursor, GitHub Copilot, or similar agentic AI tools.
• Hands-on experience integrating AI throughout the SDLC, including planning, implementation, testing, code review, and documentation.
• Strong background in building AI-powered applications using LLMs, RAG, agent orchestration, and prompt engineering.
• Extensive experience developing full-stack applications using Node.js, React, Next.js, and TypeScript.
• Practical experience building backend services using Python or similar programming languages.
• Solid understanding of cloud-native architectures, CI/CD, automated testing, and modern deployment practices.
• Hands-on experience with GitHub workflows, Docker, and integration testing.
• Experience with AWS and modern engineering tools such as Grafana, Sentry, Vercel, or Render.
• Passion for continuous improvement, AI-driven engineering, software craftsmanship, and scalable development practices.
• Ability to work through new and difficult issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of applications.
• Forensic attention to detail.
• A positive mindset and a can-do attitude.
• Experience working on Agile/Scrum teams.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
• Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.

Work Authorization Requirements

• Applicants must be currently authorized to work in the country of this job posting on a full-time basis.
• FullStack will not sponsor applicants for work visas now or in the future.

What We Offer

• Competitive pay.
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• Continuing education opportunities.
• Opportunity to grow and expand your career.

Our talent network is committed to fostering a diverse, inclusive, and accessible environment where IT professionals can find opportunities that match their skills. We welcome individuals of all races, religions, genders, sexual orientations, national origins, abilities, and experiences. Our focus is on connecting talent with projects based on qualifications, ensuring a fair and transparent process that values diverse perspectives and global collaboration.

Learn more about our Applicants Privacy Notice.

About FullStack
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.

We’re Most Proud Of

• Offering life-changing opportunities for talented software professionals across the Americas.
• Enhancing highly-skilled software development teams of hundreds of the world’s greatest companies.
• Our 4.2-star rating on GlassDoor.
• Our client Net Promoter Score of 68, twice the industry average.

The Opportunity
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Senior AI-Native Engineering Lead.

• You will integrate directly into our client's team and work alongside their existing designers and engineers on a daily basis.

What We're Looking For

• 5+ years of professional experience in software development and AI Native SDLC practices and operations.
• Advanced English is required.
• Successful completion of a four-year college degree is required.
• Extensive experience architecting, developing, and delivering large-scale production software systems.
• Proven experience establishing software architecture, engineering standards, and code quality.
• Hands-on experience implementing AI-native SDLC practices using Claude Code, Cursor, GitHub Copilot, or similar agentic AI tools.
• Hands-on experience integrating AI throughout the SDLC, including planning, implementation, testing, code review, and documentation.
• Strong background in building AI-powered applications using LLMs, RAG, agent orchestration, and prompt engineering.
• Extensive experience developing full-stack applications using Node.js, React, Next.js, and TypeScript.
• Practical experience building backend services using Python or similar programming languages.
• Solid understanding of cloud-native architectures, CI/CD, automated testing, and modern deployment practices.
• Hands-on experience with GitHub workflows, Docker, and integration testing.
• Experience with AWS and modern engineering tools such as Grafana, Sentry, Vercel, or Render.
• Passion for continuous improvement, AI-driven engineering, software craftsmanship, and scalable development practices.
• Ability to work through new and difficult issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of applications.
• Forensic attention to detail.
• A positive mindset and a can-do attitude.
• Experience working on Agile/Scrum teams.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
• Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.

Work Authorization Requirements

• Applicants must be currently authorized to work in the country of this job posting on a full-time basis.
• FullStack will not sponsor applicants for work visas now or in the future.

What We Offer

• Competitive pay.
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• Continuing education opportunities.
• Opportunity to grow and expand your career.

Our talent network is committed to fostering a diverse, inclusive, and accessible environment where IT professionals can find opportunities that match their skills. We welcome individuals of all races, religions, genders, sexual orientations, national origins, abilities, and experiences. Our focus is on connecting talent with projects based on qualifications, ensuring a fair and transparent process that values diverse perspectives and global collaboration.

Learn more about our Applicants Privacy Notice.