QA Engineer
Senior Analyst, DTC Revenue Assurance (SQL)
Mexico City
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Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the
storytellers
bringing our characters to life, the
creators
bringing them to your living rooms and the
dreamers
creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
YOUR ROLE
:
The Senior Analyst – Revenue Assurance Operations is responsible for supporting operational validation, launch readiness, configuration review, audit support, and revenue-impacting process controls across Warner Bros. Discovery’s Direct-to-Consumer platforms.
This role operates at the intersection of Revenue Assurance, Product, Engineering, Tax, Accounting, and Payments. The Senior Analyst validates pricing, promotions, add-ons, subscriptions, payment flows, tax configuration changes, customer communications, and launch-related transactions across both DTC and IAP channels.
The role is responsible for ensuring revenue-impacting changes are tested, documented, and validated before and after launch. This includes supporting country launches, promotional offers, subscription migrations, add-on launches, price plan changes, Vertex tax configuration updates when needed, audit data requests, and control evidence preparation.
This position plays a critical role in ensuring operational accuracy, financial integrity, and audit readiness across the revenue lifecycle.
YOUR ROLE ACCOUNTABILITIES
- Validate pricing, promotions, tax, product, country launch to ensure correct system implementation
- Perform end-to-end testing for launches, migrations, and configuration changes across billing, subscription, tax and SAP BRIM systems
- Fulfill audit and accounting requests by extracting, validating and delivering data support
- Develop and run SQL queries to support validation, testing and issue investigation
- Investigate operational issues and descrepanceis across billing, payment and subscription data
- Partner with Platform Analyst and Engineering teams to raise and track issues via Jira
- Support Vertex tax configuration validation on as-needed basis, including confirming correct jurisdiction, tax treatment, and implementation outcomes Document test results, validation steps, and operational procedures to ensure consistency and audit readiness
QUALIFICATION AND EXPERIENCE
Work Experience
- 4–6+ years of experience across revenue, billing, subscription, or financial operations, with additional experience in data validation, or revenue assurance.
- Education, Professional Training, Technical Training or Certification
- Bachelor’s degree in Business, Information Systems, Data Analytics, Finance, Operations, or a related discipline; or equivalent business experience.
Knowledge/Skills
The candidate should possess strong operational judgment, attention to detail, and a practical understanding of billing, subscription, payment, tax, and customer lifecycle processes. The candidate should be comfortable working with data, validating system behavior, documenting control evidence, and coordinating across Product, Engineering, Tax, Accounting, and Revenue Assurance teams.
Required
- Strong understanding of system validation, UAT, end-to-end testing, and operational readiness processes.
- Intermediate SQL skills for data pulls, validation, issue investigation, and audit support.
- Experience validating pricing, promotions, offers, subscriptions, or product configuration changes.
- Ability to support audit and accounting requests with accurate and well-documented data outputs.
- Strong attention to detail when validating system outputs, transaction behavior, and control results.
- Experience working with Jira or similar issue-tracking tools.
- Strong organizational skills and ability to manage multiple validation cycles, business requests, and audit support activities.
- Ability to communicate clearly with Product, Engineering, Tax, Accounting, and Finance stakeholders.
Preferred
- Experience with subscription billing, payments, partner platforms, or digital commerce environments.
- Exposure to Vertex or similar tax engines.
- Experience validating launches, migrations, country rollouts, add-ons, promotions, or price plan changes.
- Familiarity with Databricks or similar cloud-based data environments.
- Experience supporting control evidence, audit documentation, or compliance-related requests.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at
www.wbd.com/guiding\-principles/
along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our
accessibility page
for instructions to submit your request.
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