Senior Platform Engineer – Citrix (SRE & Reliability Focus) (all humans)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed .

What You’ll Build
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern – Site Reliability Engineer

Location: Bratislava, Slovakia

Expected start date: November, 1st, 2026

We are looking for a motivated Diploma Student or Intern to join our Site Reliability Engineering (SRE) team. This is an excellent opportunity to gain hands-on experience in cloud technologies, automation, and modern software delivery practices while contributing to real-world projects in a supportive and collaborative environment.

Our team supports cloud products such as Digital Currency Hub, Customer Checkout Manager Cloud Edition, Smart Helpers and Supportability Services. We utilise the latest technologies, including Kubernetes (K8s), K8s operators, and GitHub Actions-based pipelines, to deliver significant business value to customers worldwide and help them operate more effectively.

• Develop a passion for coding, automation, and cloud-native technologies.
• Assist in the design, development, testing, and delivery of container-based execution environments.
• Support the development of Kubernetes orchestration frameworks under guidance of senior engineers.
• Help automate operational practices and contribute to CI/CD pipeline improvements.
• Contribute to the technical execution of delivery architecture and support cloud enablement efforts.
• Learn and apply best practices in the software development lifecycle.
• Work effectively in a fast-paced, agile team environment and collaborate on feature delivery.
• Document findings, processes, and solutions as part of your diploma thesis or internship report.
• Flexible working hours; part-time arrangements possible in coordination with university schedule

What You’ll Bring
A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative.

Key Requirement

• Currently enrolled in a Bachelor's or Master's degree programme in Computer Science, Software Engineering, or a related field.
• Highly motivated and technology-oriented with a strong willingness to learn.
• Basic knowledge of containerisation (Docker) and orchestration concepts (Kubernetes) is a plus.
• Familiarity with version control systems (e.g., Git) and CI/CD concepts.
• Basic programming skills in one or more of the following: Java, Python, Go, Shell Script, or JavaScript.
• Interest in cloud infrastructure, deployment methodologies, and DevOps/SRE practices.
• Interest in large-scale cloud software build, integration, and test environments.
• Experience with test-driven development approaches is a plus.
• Agile mindset, quick to learn, and eager to collaborate with the team.
• No prior professional experience required. Academic projects, hackathons, or personal coding projects are considered a plus.

Language Skill

• Good interpersonal and communication skills; fluent in both written and spoken Slovak and English.

Mindset

• Team-oriented and communicative
• Curious and eager to explore new technologies and tools
• Customer-focused and quality-driven
• Creative and open to innovative solutions
• Self-organized and proactive

Where you belong
Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

• Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

The hourly range for this position is €8-9
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#SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Compensation Range Transparency
SAP believes pay transparency is essential for cultivating an honest, supportive, and inclusive culture, representing a significant step in our commitment to leading the way in achieving pay equity. SAP provides the hourly base salary rate range for the posted role, with a targeted range of 0-EUR. The actual amount offered to successful candidates will fall within this range and will depend on factors such as education, skills, experience, and role scope, as determined during the selection process. SAP also offers specific benefits to employees in hourly or similar roles, subject to the terms of applicable plans or policy terms. You can find a summary of benefits and eligibility requirements on SAP's Benefits and Rewards site.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 458773 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations:

We are a dynamic and innovative company that offers cutting-edge expertise and solutions to our corporate partners. Our mission is to provide strategic vision and comprehensive services that enable our clients to achieve their goals and excel in a competitive environment.

Whether it is information technology, engineering and logistics services, optimization of both manufacturing and quality processes, implementation of new technologies, delivery of powerful analytical services or expert project management as well as specialty services, we are here to help you respond effectively in the rapidly changing environment of the automotive industry.

Brief Role Description
Hľadáme kvalifikovaného a skúseného Kubernetes Systémového Inžiniera, ktorý by sa pridal do nášho mladého a rýchlo rastúceho Cloudového tímu. Ideálny kandidát by mal mať silné skúsenosti s riadením produkčných Kubernetes clustrov, preukázateľné znalosti Kubernetes networkingu a demonštrovať odbornosť pri riešení kritických a zložitých technických problémov. Úspešný kandidát bude zohrávať kľúčovú rolu pri podpore našich projektov bežiacich na našej Kubernetes platforme a zabezpečovať bezpečné a efektívne riadenie Kubernetes clustrov na popredných poskytovateľoch cloudu, ako sú AWS, Azure alebo GCP.

• Vytváranie a manažovanie produkčných Kubernetes clustrov
• Riešenie kritických a zložitých technických problémov súvisiacich s Kubernetes riešeniami
• Deployment aplikácií na Kubernetes clustroch
• Bezpečné riadenie Kubernetes zväzkov na aspoň jednom z poskytovateľov cloudu (AWS, Azure, alebo GCP)
• Manažovanie secretov a implementácia najlepších bezpečnostných postupov
• Dobrá znalosť kľúčových konceptov Kubernetes (Deployment, ReplicaSet, DaemonSet, Statefulsets, Jobs)
• Konfigurácia a riadenie Ingress Controllerov (napr. Nginx) a cloudu-native loadbalancerov
• Riadenie komponentov úložiska v Kubernetes (PV, PVC, Storage Classes, Provisioners)
• Implementácia a optimalizácia sietí Kubernetes (Services, Endpoints, DNS, LoadBalancers)
• Nastavenie kvót pre zdroje a zabezpečenie efektívneho využitia zdrojov
• Nastavenie monitoringu a výstrahy pre Kubernetes cluster pomocou open-source nástrojov ako Grafana a Prometheus
• Spolupráca so stakeholdermi a porozumenie ich predstáv o architektúre a prevádzke, neustále zlepšovanie podpory pre Kubernetes
• Práca v tíme Scrum/Kanban a aktívny príspevok k DevOps kultúre
• Využívanie nástrojov ako HELM, Ansible a Terraform pre efektívne nasadenie a riadenie infraštruktúry

Osobnostné predpoklady a technické zručnosti

• Certifikácia v oblasti správy Kubernetes (CKA) a vývoja aplikácií (CKAD) je výhodou
• Prax vytvárania a riadenia produkčných Kubernetes clustrov
• Dobrá znalosť Kubernetes sietí a kľúčových konceptov
• Praktické skúsenosti s poskytovateľmi cloudu (AWS, Azure alebo GCP)
• Znalosť nástrojov ako HELM, Ansible a Terraform
• Silný tímovy hráč s DevOps zmýšlaním
• Skúsenosti s nastavením monitoringu a výstrahy pre Kubernetes clustre
• Vynikajúce schopnosti riešenia problémov a komunikácie

Benefity

• Možnosť ďalšieho odborného rastu podľa tvojho výberu (užšia špecializácia, alebo získavanie ďalších profesionálnych zručností, hierarchický rast)
• Možnosť práce z domu
• Flexibilná pracovná doba
• Ročná odmena v závislosti od splnenia cieľov do výšky mzdy
• Školenia a jazykové kurzy zdarma
• Príspevok na doplnkové dôchodkové sporenie
• Ročný príspevok na individuálny výber benefitov z Cafetérie + narodeninový bonus
• Zvýhodnené celoročné cestovné poistenie pre zamestnancov
• Príspevok darcom krvi
• Príspevok pri narodení dieťaťa
• Jubilejné pracovné odmeny
• Odmena za odporúčanie kolegu
• Možnosť využívania MultiSport karty
• Zvýhodnené ponuky vo vybraných bankách a obchodoch
• Zľavy na nákup koncernových vozidiel Volkswagen
• Parkovanie zdarma

We are proud of our years of expertise and experience on a global scale. Our professionals reflect the latest trends in technology and regulation, enabling us to provide solutions that are directly tailored to our clients' needs and goals.

Our company is part of the renowned VOLKSWAGEN Group, a global leader in vehicle manufacturing. Thanks to our worldwide presence, we are able to provide our clients with extensive services and solutions with a global reach.

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your role:
The Genesys Cloud CX Engineer is responsible for supporting, maintaining, and enhancing the Genesys Cloud CX platform following a recent deployment, while contributing to the broader contact center transformation across the company. The role combines technical engineering, solution design, platform support, integration, and continuous improvement to ensure scalable, secure, and effective omnichannel customer engagement capabilities.

Key Accountabilities

• Support and evolve the Genesys Cloud CX platform to meet operational and strategic business needs
• Design, configure, and enhance omnichannel customer journeys across voice and digital channels
• Build and maintain inbound and outbound call flows, IVR, queues, routing logic, and agent configurations
• Configure and optimize routing strategies to improve customer experience and operational effectiveness
• Support integrations between Genesys Cloud CX and enterprise platforms such as Salesforce and ServiceNow
• Collaborate with external support for production incident management, troubleshooting, root-cause analysis, and issue resolution
• Contribute to platform architecture, technical standards, and engineering best practices
• Support platform updates, testing, automation, and adoption of new capabilities including AI-driven features, chatbots, and analytics
• Collaborate with business stakeholders, Product Owners, Telecom Engineers, and Solution Architects to translate requirements into scalable technical solutions
• Help establish internal capability, governance, and sustainable support models for the long-term development of the platform

Who You Are

• Minimum 5 years of experience in contact center technology environments, including strong hands-on experience with Genesys Cloud CX
• Strong technical knowledge of Genesys Cloud CX platform configuration, administration, and support
• Good understanding of CCaaS architecture and enterprise contact center solution design
• Experience with queuing, routing, interaction models, and omnichannel communication flows
• Experience designing or supporting integrations using APIs, web services, and cloud integration patterns
• Experience in production support, incident management, and technical troubleshooting
• Understanding of security considerations and best practices in cloud-based customer engagement platforms
• Proven ability to contribute to large-scale platform deployments, enhancements, or transformation initiatives
• Strong problem-solving skills and the ability to work effectively across technical and business teams

Additional Skills We Welcome

• Active Genesys Cloud certification
• Experience with the Genesys Cloud Terraform provider or CX as Code approaches
• Familiarity with AppFoundry applications and related ecosystem integrations
• Experience working in Agile product or engineering environments
• Exposure to AI-driven automation, bots, NLP, or advanced customer engagement tooling

Salary starts at 2.500 EUR and depends on the relevant experience.

What we offer:
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Hľadám skúseného
Network Engineera
, ktorý sa zapojí do správy a rozvoja high-speed network infraštruktúry v modernom dátovom centre. Čaká vás práca s
InfiniBand,
routingom, firewallmi aj automatizáciou pomocou nástrojov ako
Ansible
či
Terraform.
Dôležitá je skúsenosť s
Linux
networkingom,
CI/CD
a schopnosť spolupracovať naprieč tímami.

🚀
Projekt

• koordinácia network operations naprieč Data Center, IaaS a PaaS vrstvami
• riadenie lifecycle aktivít siete (inštalácie, upgrady, zmeny, firmware updates)
• správa a konfigurácia InfiniBand switchov a firewallov podľa ITIL štandardov
• vývoj a údržba automatizačných skriptov pre orchestráciu a konfiguráciu prostredia
• správa OS a firmware, patchovanie a upgrady vo veľkom rozsahu
• monitoring a observability sieťového prostredia
• dodržiavanie a zlepšovanie ITIL procesov (incident, problem, change management)
• spolupráca s platform engineering a AI tímami pri deploymente a prevádzke riešení
• správa high-speed network fabric (InfiniBand, Ethernet, RoCE)
• návrh a rozvoj automatizačných, optimalizačných a štandardizačných procesov
• technické poradenstvo a mentoring kolegov

🎯
Skills

• skúsenosti s network installation, maintenance a operations
• konfigurácia NVIDIA/Mellanox switchov a UFM management
• znalosti Data Center routingu (BGP, OSPF, ASNs, IP Transit, peering, failover)
• Linux networking (Cumulus, Ubuntu, Debian – bridges, bonds, VLANs, routing)
• firewall a security management (FortiGate – policies, NAT, VPN, IDS/IPS, HA)
• skúsenosti so switch provisioningom, upgrade firmware/OS a patchovaním
• scripting (Go, Python, Bash)
• automatizačné nástroje (Ansible, SaltStack, Terraform, Helm)
• Git-based automation a CI/CD (GitHub, GitLab, Actions, CI)
• administrácia Linux OS
• znalosť SDN (Software-Defined Networking)
• monitoring nástroje (Grafana, Prometheus)
• základný prehľad o InfiniBand, RoCE, AI/HPC networking
• skúsenosť s NOC/SOC operations a on-call modelom
• angličtina min. B2

💡 Nice to have

• komunikačné a prezentačné schopnosti
• analytické myslenie a tímová spolupráca
• základné project management a leadership skills
• pokročilejšie znalosti quality managementu
• nemecký jazyk