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Site Reliability Engineer

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Site Reliability Engineer

Senior Software Engineer (on-site)

Cloover

Berlinfulltimesenior

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Your role
Most energy companies are still running on spreadsheets and phone calls. At Cloover we're building the infrastructure that replaces all of that — and we need engineers who want to own real problems, not tickets. We're looking for a Senior Software Engineer to join our Berlin team and take full ownership of core features and infrastructure across our platform, working at the intersection of product, operations, and finance to ship things that reach thousands of installer partners directly.

You'll collaborate closely with cross-functional teams, integrate secure authentication flows, and use AI tools to raise your output without lowering your standards. If you enjoy autonomy, shipping frequently, and tackling challenges across the entire stack — including occasional no-code and low-code systems — you'll feel at home here.

You'll report to our
CTO
and work within a cross-functional squad. From your first week, your work will be in production.

Your mission

  • Own features end-to-end across frontend and backend using modern JavaScript and TypeScript frameworks — from scoping and architecture to shipping and maintaining in production.
  • Design, implement, and maintain APIs that are scalable, secure, and documented well enough that the next engineer doesn't need to ask questions.
  • Model, optimise, and operate databases — SQL and NoSQL — for performance and reliability at scale, including schema design, indexing, and query optimisation.
  • Architect and manage cloud infrastructure on Google Cloud Platform, applying infrastructure-as-code via Terraform to keep environments consistent and auditable.
  • Integrate authentication and authorisation flows — OAuth, SSO, session and token management — that are secure, smooth, and don't create friction for end users.
  • Use AI coding tools as a natural part of how you work — for productivity, code suggestions, and debugging — while reviewing and owning every line that ships.
  • Collaborate daily with Product, Ops, Finance, and Design to translate cross-functional requirements into well-scoped, reliably shipped features.
  • Set and uphold high standards for testing, code quality, and maintainability — raise the bar, don't just clear it.

Your profile
We care more about how you think and what you've built than where you've been. Here's what will set you up for success in this role:

  • 8–10 years of professional software engineering experience, with strong JavaScript and TypeScript skills across both frontend and backend.
  • Strong cloud infrastructure experience, ideally on Google Cloud Platform, with hands-on Terraform or equivalent IaC practice.
  • Database expertise across SQL and NoSQL — schema design, indexing, and query optimisation at production scale.
  • Proven API development experience across REST and GraphQL, with a track record of building APIs others can rely on.
  • Works independently in a fast-moving environment, takes cross-functional ownership, and moves without waiting to be directed.
  • Based in Berlin and energised by being in the room. We're intentionally office-first — decisions get made in real time, prototypes get stress-tested over lunch, and the founding team is ten metres away. If that's how you thrive, you'll feel at home here.
  • Fluent in English.

Nice to have (but not required):

  • Knowledge of auth protocols beyond the basics: OAuth, OpenID Connect, SSO, session management.
  • Familiarity with no-code and low-code platforms — Bubble.io specifically, as parts of our stack use it.

Don't meet every requirement?
Apply anyway. We hire for potential and perspective — credentials are a starting point, not a ceiling.

How We Hire
We keep things transparent and respect your time. Most go from first call to offer in under three weeks.

  • Intro call (30 min) — We want to understand what you're looking for, not just screen your CV.
  • Hiring manager interview (30 min) — We go deep: your experience, your thinking, how you approach problems.
  • Case study (1 hour) — You get the brief in advance. We care about your approach — not whether you land on the right answer.
  • Offer & signed contract.

Need any adjustments at any stage? Just let us know.

Why us?

  • Performance pay. Strong base, bonus tied to outcomes, recognised when it happens, not locked behind annual cycles.
  • AI-native & unthrottled. Unlimited enterprise-grade AI — no caps, no approval process. Every role, every team. The grunt work disappears so you can focus on what actually requires human judgement.
  • Real ownership on a real mission. From day one you're shaping decisions that impact thousands of installers. We're not just building software — we're powering the energy transition across Europe.
  • Grow faster than anywhere else. You'll work directly alongside the founding team and world-class investors. If you're building toward your own venture one day, there's no better room to be in.
  • The basics, done well. Prenzlauer Berg office with the latest Apple hardware. Free breakfast and dinner, stocked kitchen, regular team events, 25 days vacation, Urban Sports Club (M), company discounts, a fully covered Deutschlandticket, and a free monthly base fee on Cloover's own green power tariff

About Us
At Cloover, we're building the AI operating system for the energy transition — a platform that helps thousands of installation companies across Germany and Austria sell more, plan faster, and deliver better. We've secured $1.22B in total financing — including $1.2B in committed debt financing and a $22M Series A — and are just getting started on our European expansion.

We're a high-performance team that works with purpose. We own our work fully, debate ideas hard, commit together, and execute without hesitation. Seniority doesn't win arguments here — the best idea does. Speed isn't a deadline we hit — it's how we're wired.

And we’re AI-first by default. We're not experimenting with AI — we're built on it. Tech ships faster because AI prototypes before we build. Sales closes more because outreach is personalized at scale. Finance stress-tests in real time. People & Culture builds processes in a fraction of the time. Whatever your function, AI is how we punch above our weight — and it's a skill you'll develop here faster than almost anywhere else.

We believe the energy transition belongs to everyone — and so does our team. We're international, driven, and deliberately inclusive. We hire for potential and perspective, and we welcome people of all backgrounds, identities, and experiences.

Sound like your kind of challenge? Apply below.

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Резюме под эту вакансию — и билет в розыгрыш

Мы разбираем объявление до настоящих требований и переписываем ваше резюме под него — вопросами, а не выдумкой: ни одна строка не появится без вашего подтверждения. Войдите, чтобы получить это первым, — и попасть в розыгрыш.

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  • Всё в аккаунте — открывается с любого устройства

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Site Reliability Engineer

System Engineer Backup (m/w/d)

BWI GmbH

Munichfulltime

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Описание вакансии

Sorge gemeinsam mit uns für die digitale Zukunftsfähigkeit unseres Landes.

Deine Aufgaben:

  • Massnahmen zur Sicherstellung des Betriebs in den zugewiesenen Umgebungen
  • Selbstständiges Abarbeiten von komplexen Aufgaben
  • Betriebsüberwachung der jeweiligen Backup-Software und Bereinigung von Fehlerzuständen
  • Erkennen und Bereinigen von schwierigen Fehlersituationen
  • Bearbeitung von Backup-Themen im Rahmen des Incident Managements
  • Kenntniss der zugehörigen Betriebskonzepte, Arbeitsanweisungen und Dokumentation

Dein Profil:

  • Abgeschlossene fachbezogene Berufsausbildung mit mindestens 3 Jahren relevanter Berufserfahrung
  • Kenntnisse in IBM Spectrum Protect (ISP) oder Erfahrung mit Dell Networker
  • Erfahrung in der Systemadministration (Betriebssysteme, Netzwerk)
  • Arbeiten im IT-Betrieb
  • Selbstständiges Arbeiten im 2nd Level-Support von Backupumgebungen
  • Teamfähigkeit, Bereitschaft andere anzuleiten
  • Fließende Deutschkenntnisse und gute Englischkenntnisse

Wir bieten:

  • Durch abwechslungsreiche und gesellschaftlich relevante Aufgaben gewährleisten wir den reibungslosen IT-Betrieb und die Digitalisierung der Bundeswehr
  • Das Ziel eint uns. Dabei sind für uns ein wertschätzender Umgang miteinander sowie ein großer Teamgeist elementar
  • Die Vergütung liegt zwischen 51.300 € und 75.140 €. Die tatsächliche Höhe wird basierend auf deinem Verantwortungsbereich sowie Erfahrungen und Kompetenzen festgelegt
  • Die BWI bietet einen sicheren Arbeitsplatz sowie eine prämierte und arbeitgeberfinanzierte betriebliche Altersvorsorge
  • Du startest grundsätzlich mit 30 Tagen Jahresurlaub mit Option auf individueller Anpassung
  • Über unsere Benefit-App stehen dir ein monatliches Guthaben und Steuervergünstigungen auf Tickets für den ÖPNV zur Verfügung
  • Wir ermöglichen dir Flexibilität, um Beruf und Privatleben in Einklang zu bringen, etwa durch mobiles Arbeiten oder Vertrauensarbeitszeit und dem langfristigen Aufbau eines Wertguthabenkontos für z.B. ein Sabbatical
  • Wir unterstützen deine berufliche und persönliche Weiterbildung durch individuelle Maßnahmen sowie einen kostenfreien Zugriff auf LinkedIn Learning
  • Du hast die Möglichkeit ein Jobrad zu leasen und profitierst darüber hinaus vom Zugriff auf Plattformen für vielfältige Mitarbeitervergünstigungen

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Site Reliability Engineer

Senior Software Engineer, Product Engineering - EU

Ashby

Berlinfulltimesenior

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Описание вакансии

Hi 👋🏾 I’m Abhik, Ashby's Co-Founder and VP of Engineering. We’re looking for an ambitious full-stack engineer who is laser-focused on solving customer problems and making the right long-term investments to solve them not only today but in our future features and products.

What Ashby gives you in return is the best of both early and growth-stage environments. The agency and no-nonsense of a seed startup: you write product specs, make product and design decisions, and build in an almost-no-meeting culture. While also the product-market fit and scale of a growth-stage startup: tens of thousands of daily users who depend on your software and eagerly await your next feature.

We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We’ll share more details once we meet.

You’ve probably seen this role posted before, and it’s because we’re always expanding the team (we’re on track to double this year). We’re bubbling with ideas on how to support Talent Acquisition through software, and we’ve started the journey of building products beyond Talent Acquisition. We read every application and aim to respond to yours within 3-4 days (often sooner).

About The Role And How We Work
Our engineering culture strives to recreate the environments where we did our best work as ICs – where we had the ownership and agency to impact our users with creative and innovative software.

I started my career building software for artists in the Visual Effects industry. It was a formative experience for me as a software engineer because success relied on my ability to be a product manager and designer. I talked to artists to understand their needs. I came up with ideas. I did industry research, designed interfaces, and prototyped ideas. I watched artists use what I built and decided what to tackle in the next iteration. No daily stand-ups, no t-shirt sizing, no planning meetings.

I studied computer science to solve problems, not tickets, and this felt exactly like that. I not only felt creative and fulfilled but the agency and ownership we were given as engineers powered an incredible amount of innovation.

Innovation came differently (or not at all) at technology startups beyond the seed stage, often through an engineer’s force of will and ability to push back against culture (rather than any encouragement from it). Engineering was narrowed to implementation and delivery, partly due to the influence of other departments and partly due to the influx of "Agile" processes like sprint planning. In those companies, I felt like a JIRA jockey.

About
At Ashby, we’re building an environment that is optimistic about what engineers can own and achieve. An environment that embraces innovative engineers, and, frankly, often stays out of their way. As a Product Engineer, you’ll take ownership over a large portion of one of our products and own projects end-to-end (wearing hats traditionally worn by product and design). You’ll research competitors, write product specs, make wireframes, and more. To ground it with examples, product engineers at Ashby have:

  • Designed and built automated interview scheduling. This feature automates scheduling by calculating possible times from a pool of interviewers and other constraints, and then presenting these times to the candidate for selection via our responsive web app. This solves the “Calendar Tetris” problem I talk about in "What We're Building."
  • Built a generalized declarative filter architecture that allows users to create complex filters for any record with a consistent UI and compile it to SQL in our backend. Many user-facing features use it.
  • Specced, designed, and implemented a feature that allows users to complete signing offers entirely within Ashby. This project involved talking to customers to understand their requirements, deciding what technologies to use, building a prototype, and working with other team members to integrate the final implementation into additional features.

What We’re Building

As engineers, we are used to tooling that makes us
better
at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back.

Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 TA software didn’t help.

As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. So, we built and continue to build Ashby to give TA teams the
highest
standard of tooling. Software that’s intelligent and powerful. Software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We want other functions and departments to be jealous of what TA teams can do with Ashby, and today they often are!

Why You Should or Shouldn’t Apply

Software Engineers Come In Many Flavors, Not All Of Which Fit Our Model. Here Are Some Things To Help You Decide If This Fits You And What You’re Looking For

  • You’re not afraid to tackle any part of a technology stack. You do what’s necessary to successfully deliver a feature, whether writing frontend or choosing new infrastructure. We’ll provide a supportive environment to do it successfully (e.g., design system, SRE team).
  • You’ve tackled projects with a lot of product and technical ambiguity, and you thrive at the intersection of the two. We’re not building a simple CRUD app, and many of the challenges we tackle require you to use your knowledge of our customers to build powerful abstractions and flexibility in the system to solve a class of problems.
  • You know how to strike the right balance between speed and quality. Ashby wasn’t built quickly. We took four years to launch publicly because convincing customers to switch required a high-quality product. However, time isn’t infinite, especially for a startup, so we still move with urgency—we’ve built the equivalent of three or more VC-backed startups with a very small team.
  • You are ambitious and always looking to improve your skills. For most engineers, this role will give you more freedom and responsibilities than you’ve experienced in the past. To thrive (and level up), you’ll need to be open to feedback (and we give lots of it).
  • You’re an excellent collaborator and communicator. Ownership and freedom don’t mean you work in a vacuum. You’ll need to vet your decisions with the appropriate stakeholders, keep them up to date when necessary, and work with other engineers to get your projects across the finish line. Clear and concise communication helps a lot here!
  • You seek to create leverage in your work. The nature of software is that you can often automate or abstract what would be tedious, time-consuming work. Your impatience usually leads to new abstractions, tools to allow Support to debug before Engineering, new lint rules to prevent common bugs, etc.

Put Another Way, You Shouldn’t Apply If

  • You need company-driven process and structure to get your projects across the finish line. Sprint planning and well-defined project management processes are things you need or look to others to lead. You’d rather focus on the technical details and challenges.
  • You only want to do exciting work. We’re building a team of kind, collaborative folks. Customer issues and investigations are distributed across the team, including our high-level ICs.
  • You can get lost in the details. Once you start implementation, it can be hard to take a step back and think about the project as a whole. You like everything to be planned upfront.
  • You haven’t led or taken ownership of projects before. You’re used to working with tech leads and taking on tasks distributed by them.
  • You want to mentor earlier-career engineers. We rely on engineers owning their projects, so we need engineers with that experience. This requires the team to be reasonably tenured. More than 90% of the team would be considered Senior or above in the industry today, so mentorship opportunities are very limited.
  • To you, a tech lead, staff, or principal engineer is someone who spends most of their time project managing or doing architecture reviews. Our most tenured engineers spend most of their time building, and we often trust them with our most challenging problems. While they lead product and technical areas and help other engineers plan their most challenging work, it’s not a requirement, nor do engineers need their sign-off.

Engineering Culture

Our Engineering Culture Is Motivated By Benji’s (my Co-founder And CEO) And My Belief That a Small, Talented Team, Given The Right Environment, Can Build High-quality Software Fast (and Work Regular Hours!). We Do It Through

  • Minimal process with ownership over decisions normally made by product and design
  • Natural collaboration and deliberate communication
  • Investing in tools and abstractions that give us leverage
  • Putting effort into building a diverse team

Minimal Process & Lots of Ownership
The best engineers we’ve worked with delivered reliably magical outcomes. They took customer problems and relentlessly drove them to solutions that were not only successful but often brilliant and creative. While they did this with minimal oversight, stakeholders were never in the dark as to what was going on, and no setback was a surprise.

Traditional product-development processes aren’t meant for the best engineers. Their purpose is to create consistent outcomes regardless of the engineer’s skill. But, consistency comes at the expense of an engineer’s time and freedom—both ingredients necessary to generate those magical outcomes. As a result, process stifles the best engineers and doesn’t give others the opportunity to practice the behaviors that made the best engineers the “best.”

At Ashby, we want to build an environment that encourages every engineer to be their best. So, at Ashby, every Engineer runs their project. Product Managers (and Designers) build strategy, do customer research, and hand off problem briefs to Engineers. Engineers take on the rest: they research the problem, write product specs, build wireframes, and implement their solution end-to-end. We rely on engineers, not process, to push information outward to the relevant folks (e.g., Product Managers) and pull folks in to help (e.g., Designers, Infra). It’s a new level of ownership for many engineers, but we’d rather an engineer fail a bit and coach up their skills than use process as a crutch. Not everyone succeeds in our culture, but those who do
thrive
.

Collaboration is Natural & Communication is Deliberate
Our engineering team consists of lifelong learners who are talented but also humble and kind (meet them here!). These attributes create an environment where collaboration happens naturally. We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers are in <2h meetings per week (I wrote about it here).

To Drive It Home, Here's a Recent Calendar Of An Engineer Who Has Been With Us For Over 4 Years. ~34 Hours Of Focus Time, 2.5h Of Interviews, And 3.5 Hours Of Meetings

We also meet in person at least twice a year, once as a department and once as a company. You also have a small budget to meet up with folks in your city/region.

Increase Leverage, not Team Size
We Built Ashby With The Quality, Breadth, And Depth That Many Customers Would Expect From Much Larger Teams Over Larger Time Scales. We’ve Done This Through Investment In

  • Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 15x a day. A debugger that works out of the box. Everyone on the team has contributed to our developer experience 💪🏾.
  • Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) that we constantly improve. Each improvement to a common component cascades throughout our app (short video below).
  • AI-powered tooling. We think of AI as a way to automate the mundane parts of building and maintaining high-quality software. We use a combination of third-party and internally built tools that, for instance, auto-triage customer issues, suggest fixes, prototype ideas, generate production-ready code, and conduct code reviews. Engineers have an unlimited token budget (but are not measured on it). We write in detail about our philosophy, current use of AI, and future plans for AI in Engineering here.

And a Demo Of One Of These Building Blocks
Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby:

Put Effort into Diversity
Diverse teams drive innovation and better outcomes. Having seen my mother and partner build their careers as minority women in non-diverse fields, I want to make sure Ashby creates opportunities for the next generation of engineers from underrepresented groups.

Today, 25% of engineers and 50% of our engineering leaders at Ashby are from underrepresented groups. We are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more.

Interview Process
At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together via pair programming, writing product and tech specs collaboratively, and talking through decisions. There are no leetcode or whiteboard exercises.

Our Interview Process Is Three Rounds

  • Introduction call with Hiring Manager (15 to 30m, live)
  • A technical screen where we pair in our actual codebase (1h, live)
  • Three non-coding interviews that focus on product thinking, technical design, and infrastructure (3h 15m, live can be split across multiple days)

Depending on our leadership team’s bandwidth, we may start with an
additional
30m screen with a recruiter.

Your hiring manager will be your main point of contact and prep you for interviews. Each round will have written guidance so you know what to expect (you’ll need minimal preparation). You’ll meet 4 to 6 people in engineering (with 5-15 minutes in each interview to ask them questions). If we don’t give an offer, we’ll provide feedback!

Your First Three Months at Ashby
We want an exceptional onboarding experience for every new hire. At Ashby, your dev environment is set up with a single script, you push your first product change on day one, and you spend the rest of your time shipping product changes that give you a tour of our codebase and best practices. The product changes increase in scope and ambiguity from simple copy changes to the delivery of a prominent, impactful feature. Your manager will do a 30, 60, and 90-day review to give feedback and calibrate on how we work together.

It’s a team effort to get you successfully onboarded; you’ll have a peer paired with you to answer questions, pair program, and check in often to see if you need help. The rest of the team will run training sessions on our culture, product, engineering process, and technical architecture.

Technology Stack
I’m sharing our tech stack with the caveat that we don’t require previous experience in it (but a love of typed languages is helpful 😀): TypeScript (frontend & backend), React, GraphQL API, Node.js, Postgres, Redis.

When they joined Ashby, many of our engineers switched from other languages like Swift and Kotlin (Ben), platforms like iOS (Tom) and Windows (Adam). We care more about fundamentals (e.g., debugging, abstractions) and how fast you learn. For folks on the team who switched, it's nice seeing changes hot reload versus waiting for XCode to compile 😅.

Benefits

  • Competitive salary and equity.
  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
  • Unlimited PTO, and we will encourage you to take it.
  • A minimum of 12 weeks of fully paid parental leave, covered by Ashby. For folks outside the US, it may be longer to be in line with regional requirements.
  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
  • $100/month education budget with more expensive items (like conferences) covered with manager approval.
  • If you’re in the US, we offer top-tier health insurance for you and your dependents, with 100% of premiums covered by Ashby. In other countries, we provide high-quality supplemental health insurance for you and your dependents, also fully covered by us.

Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.
Compensation Range: €108K - €145K

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Site Reliability Engineer

Systems Engineer, Managed Operations, Managed Operations

Amazon Web Services (AWS)

Berlinfulltime

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Описание вакансии

Description
AWS has successfully launched the European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building, operating and evolving operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in\-the\-works\-aws\-european\-sovereign\-cloud/

Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in operating and scaling a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Utility Computing (UC)

European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility requirement

Fluency in written and spoken English is required.

Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.

Amazon will provide relocation support for successful applicants relocating within the European Union.

Employees will participate in an On-Call rota.

A day in the life

Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems.

In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team's operational backlog. Through a collaborative effort, you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally, you engage in the development and testing of scripts, hoping to provide practical solutions to enhance your workflows.

Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It's a humbling experience for you to contribute to the collective knowledge of the team, fostering a culture of mutual understanding.

This week encapsulates your commitment to continuous learning and improvement, acknowledging that every effort, no matter how small, contributes to the collective success of your team and the reliability of your software systems.

In addition to these responsibilities, your position involves 24x7 on-call responsibility. You work as a team to root-cause issues and ensure your systems remain resilient and fault-tolerant, underscoring your commitment to maintaining operational excellence.

Basic Qualifications

  • Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting
  • Experience in Python, Perl, or another scripting language
  • Experience in Systems engineering, site reliability engineering, building and operating systems at scale
  • This role requires you to be a national of an EU member state
  • Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

  • Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
  • Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
  • Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
  • Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
  • Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI-powered automation tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company
- AWS European Sovereign Cloud Development Center GmbH

Job ID: A10426634

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Site Reliability Engineer

Cloud Support Engineer (German & English speaking)

Amazon Web Services (AWS)

Berlinfulltime

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Описание вакансии

Description
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space.

Amazon Web Services is the market leader and technology forerunner in the Cloud business.

As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in\-the\-works\-aws\-european\-sovereign\-cloud/

Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.

Eligibility Requirements

  • Fluency in written and spoken German and English is required.
  • Successful applicants must have the legal right to work in Germany
  • Amazon will provide relocation support for successful applicants relocating within the European Union.
  • This position involves On-call responsibility.

Key job responsibilities

First and foremost this is a customer support role – in The Cloud.

On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.

Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.

This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis.

A day in the life

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

  • Bachelor's degree or above in computer science, engineering, mathematics or equivalent, or experience effectively communicating complex concepts through written and verbal communication
  • This role requires you to be a national of an EU member state
  • Excellent Oral/Written communication skill in the English and German language

Preferred Qualifications

  • Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)
  • Experience in one or more of the following: Big Data, DevOps, Security, Systems Administration, software development, cloud technology

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company
- AWS European Sovereign Cloud Development Center GmbH - M94

Job ID: A10393761

Это сохранённая копия объявления, опубликованного в другом месте. Вакансии снимают без предупреждения — перед откликом проверьте сайт работодателя. mentors.coach не является нанимающей стороной.

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Senior Software Engineer (on-site)Cloover · Germany

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