ServiceNow Engineer

The opportunity

We are the only professional services organization who has a separate business dedicated

exclusively to the financial services marketplace. Join Digital Engineering Team and you will work

with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key

industry groups including Asset management, Banking and Capital Markets, Insurance and Private

Equity, Health, Government, Power and Utilities, we provide integrated advisory, assurance, tax,

and transaction services. Through diverse experiences, world-class learning and individually

tailored coaching you will experience ongoing professional development. That’s how we develop

outstanding leaders who team to deliver on our promises to all our stakeholders, and in so doing,

play a critical role in building a better working world for our people, for our clients and for our

communities. Sound interesting? Well, this is just the beginning. Because whenever you join,

however long you stay, the exceptional EY experience lasts a lifetime.

EY GDS Digital & Emerging Technologies is a unique, industry-focused business unit that provides a

broad range of integrated services that leverage deep industry experience with strong functional

capability and product knowledge. The Digital Engineering (DE) practice works with clients to

analyse, formulate, design, mobilize and drive digital transformation initiatives. We advise clients

on their most pressing digital challenges and opportunities surround business strategy, customer,

growth, profit optimization, innovation, technology strategy, and digital transformation. We also

have a unique ability to help our clients translate strategy into actionable technical design, and

transformation planning/mobilization. Through our unique combination of competencies and

solutions, DE team helps our clients sustain competitive advantage and profitability by developing

strategies to stay ahead of the rapid pace of change and disruption and supporting the execution of

complex transformations.

Your Key Responsibilities

You will focus on the evaluation, design, customization and optimization of different solutions. You

will team with various EY groups with digital capabilities to pursue and deliver digital engagements

and deliver solutions that will bring our client’s digital vision and strategy to life.

Skills and attributes for success

• Design and implement Dynamics 365 CE solutions using out-of-the-box capabilities and best

practices.

• Configure Dynamics 365 CE modules including Sales, Customer Service, Field Service, and

Marketing.

• Translate business requirements into functional and technical designs.
• Develop customizations including plugins, custom actions, business rules, JavaScript, and Power

Automate flows.

• Design integrations using REST APIs, Azure Logic Apps.
• Work with Dataverse for data modeling and security configuration.
• Strong analytical, problem-solving, and negotiation skills are necessary.
• Excellent verbal and written communication skills, including the ability to effectively

communicate with various stakeholders at different levels of the organization, are required

To qualify for the role you must have

• Strong experience with Microsoft Dynamics 365 CE Modules.
• Hands-on experience with Dataverse and CE security model.
• Experience with C#, .NET, Plugins, Custom Actions, and JavaScript.
• Power Platform experience (Power Apps, Power Automate, Power Pages).
• Integration experience using Azure services.
• Familiarity with DevOps and ALM practices.
• Strong communication skills and experience working with global teams.

Ideally, you’ll also have

• JavaScript UI frameworks such as React or Angular
• Experience with ADO Build Pipelines or similar
• Microsoft Dynamics 365 or Power Platform certifications and prior consulting experience highly

Preferred
We are looking for talented and committed people to join our team who are passionate about

helping our clients to solve their toughest strategic problems and deliver insightful

recommendations that are rigorous in their grounding, creative in their selection, distinct to each

client, and practical in their ability to be taken to market.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes

next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a

meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the

leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use

your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and

society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through

assurance and help clients grow, transform, and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better

questions to find new answers for the complex issues facing our world today.

Overview
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

We are seeking a hands-on Senior Platform Software Engineer with experience operating streaming and event-driven platforms at scale. As a key member of the Platform Services team, you will help ensure the availability, reliability, and scalability of Kafka, Flink, Debezium, and Apicurio.

Responsibilities

• Operate and maintain Kafka, Flink, Debezium, and Apicurio platforms.
• Manage Kafka brokers, partitions, replication, ISR health, consumer groups, upgrades, and recovery.
• Troubleshoot producer, consumer, networking, authentication, serialization, and consumer-lag issues.
• Operate Flink runtime components and jobs, including checkpoints, savepoints, state, scaling, and recovery.
• Manage Debezium connector lifecycle, offsets, snapshots, failures, and schema changes.
• Support schema evolution and compatibility through Apicurio Registry.
• Lead production incident triage, root-cause analysis, and performance tuning.
• Review event-driven architectures and recommend reliable and scalable platform patterns.
• Build automation, observability, alerts, documentation, and operational playbooks.
• Participate in a periodic on-call rotation to maintain 24/7 reliability and performance of production services.

Candidates based in the Buenos Aires vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.

Qualifications
Minimum Qualifications

• 5 years of experience in software, systems, platform, DevOps, or reliability engineering. 3 years of experience operating distributed platforms in production.
• Apache Kafka Operations:Hands-on experience configuring, scaling, and operating production Apache Kafka clusters, including managing partition reassignments, replication factors, In-Sync Replicas (ISR), consumer group rebalances, and consumer lag mitigation.
• Distributed Systems Troubleshooting: Experience diagnosing, root-causing, and resolving production incidents involving distributed systems, including network partitions, data loss, service degradation, or high-latency failures
• High Availability & Fault Tolerance: Experience designing or implementing failure recovery mechanisms (such as active-passive/active-active failovers, dead-letter queues, or automated leader elections) to meet high-availability SLAs/SLOs.
• Demonstrated experience in Java, Go, Python, or a similar programming language.
• Technical Collaboration & Review: Experience conducting formal architecture reviews, documenting system design proposals (e.g., RFCs/ADRs), and partnering across engineering teams to standardize infrastructure patterns
• Professional working English proficiency, spoken and written.

Preferred Qualifications

• Data Streaming Ecosystem: Experience deploying, configuring, or maintaining at least one of the following technologies in a production environment: Apache Flink, Debezium, Kafka Connect, or a schema registry (e.g., Confluent Schema Registry, Glue Schema Registry).
• Broader hands-on experience across Flink, Debezium, Kafka Connect, and Apicurio.
• Knowledge of Avro, JSON Schema, Protobuf, and schema compatibility practices.
• Experience operating streaming platforms on Kubernetes or cloud infrastructure.
• Experience with platform automation, observability, major upgrades, disaster recovery, and failure-mode validation.
• Experience supporting large-scale, business-critical streaming platforms.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

Somos
Agnostic
, una empresa que brinda soluciones tecnológicas a organizaciones que buscan una completa transformación digital para llevar su negocio al próximo nivel. Utilizamos la tecnología como herramienta transformadora, ofreciendo soluciones de vanguardia y alto impacto en áreas como
Data Analytics & AI, Zero Trust, Automation y Experience
.

🌟
¡Se agranda el equipo!

🌐 ¿Qué perfil buscamos?
En esta oportunidad buscamos un/a
Consultor ElevenLabs
para sumarse a importante proyecto.

🤝 Lo que valoramos

• Entendimiento de necesidades del cliente: realizar relevamientos, entrevistas y workshops para identificar casos de uso de voz (TTS, voice cloning, dubbing, speech-to-text, audio branding).
• Diseño de soluciones: definir arquitecturas de audio basadas en ElevenLabs API, ElevenAgents y ElevenCreative, integradas con sistemas de negocio (CRMs, contact centers, apps móviles).
• Implementación técnica:
• Configuración de pipelines de audio con ElevenAPI (Python/TypeScript).
• Desarrollo de voice agents y asistentes virtuales con baja latencia.
• Integración con plataformas cloud (AWS, Azure, GCP).
• Optimización y performance: asegurar eficiencia en costos de créditos, escalabilidad de workloads y calidad de audio en múltiples idiomas.
• Gobernanza y compliance: aplicar mejores prácticas de consentimiento en voice cloning, licenciamiento de voces y seguridad de datos.
• Soporte postventa y acompañamiento: brindar soporte avanzado, resolver incidentes y capacitar equipos del cliente en uso de ElevenLabs.
• Consultoría ejecutiva: traducir requerimientos de negocio en soluciones de voz, presentando resultados a stakeholders con storytelling claro y persuasivo.

Requisitos:

• Experiencia comprobada (5+ años) en proyectos de IA de voz, audio generativo, contact centers o multimedia digital.
• Dominio de ElevenLabs: Text-to-Speech, Voice Cloning (IVC/PVC), Dubbing Studio, Scribe v2 (speech-to-text), ElevenAgents.
• Cloud expertise: experiencia en AWS, Azure o GCP.
• Lenguajes de programación: Python, TypeScript, SQL.
• Integración de APIs y DevOps: manejo de Git, CI/CD, despliegue de pipelines de audi
• Idiomas: inglés intermedio/avanzado (oral y escrito).
• Habilidades de consultoría: comunicación con clientes, gestión de expectativas, documentación clara.

Modalidad:
Freelance, full remoto

🚀 ¿Qué te espera?
Un entorno dinámico y desafiante, donde las ideas se valoran, la colaboración es parte del día a día, y el crecimiento profesional sucede impulsado por desafíos reales. Creemos en el análisis con propósito y en tomar decisiones basadas en datos.

Si crees que esta oportunidad es para vos, esperamos tu postulación!.

Want to help us help others? We’re hiring!
GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is seeking a Staff Software Engineer to join our Payments organization, helping us build and scale next-generation payments infrastructure capable of handling billions of dollars in transactions. You'll serve as a Staff IC helping bring more of our core payments capabilities in-house — reducing reliance on external vendors and fintech partners for compliance and control reasons — while designing and implementing the end-to-end product lifecycle for payout solutions, from ideation to launch and iteration.

This role is ideal for a seasoned technical leader who thrives on solving complex problems in payments, setting architectural direction, and leading by example through hands-on contributions.

This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina.
The Job

• Refine and execute GoFundMe's multi-year payments strategy to grow giving through innovative use cases, and bring more of our core payments capabilities in-house.
• Design and implement the end-to-end product lifecycle for payout solutions, from ideation to launch and iteration.
• Collaborate with engineers, product management, designers, and external partners to design and implement next-generation payments infrastructure for GoFundMe, creating impact in service of our customers, mission, and business.
• Own critical technical decisions across ledgering, money movement, and disbursement, anticipating future use cases and designing to minimize the cost of future change.
• Mentor other engineers through chat, code review, and pair programming, and advocate for improvements to the codebase, providing leadership to others within the team.
• Lead projects from conception to completion, balancing technical trade-offs and business needs, communicating progress and challenges to stakeholders, and keeping teams aligned with project goals.

You

• Are a seasoned engineer with deep expertise in payment systems and a track record of building and shipping impactful features. 8+ years of relevant experience in some or many of the following areas: Checkout/Payment methods, Payouts, Ledgering, Reconciliation, Interchange, KYC/Onboarding.
• Have experience architecting services and systems using well-accepted design patterns to enable future scaling. You anticipate future use cases and make design decisions that minimize the cost of future change.
• Are skilled at leading projects from conception to completion, ensuring timely delivery by balancing technical trade-offs and business needs, communicating progress and challenges to stakeholders, and ensuring teams stay aligned with project goals.
• Have strong experience analyzing, diagnosing, and preventing performance problems, with expertise in application performance monitoring and log analytics tools like New Relic and Sumo Logic.

Preferred

• Experience with Spring Boot, Kotlin, AWS, Kafka, Kubernetes.
• Experience with GraphQL and relational databases such as MySQL or PostgreSQL.
• Prior experience on a ledgering, payouts, or money-movement team at scale.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values:
impatient to be great
,
find a way
,
earn trust every day
,
fueled by purpose
. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice For Job Candidates And Applicants
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn More About GoFundMe
We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.