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QA Engineer

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QA Engineer

API Quality Assurance Engineer (EMEA/KRK)

Aven Hospitality

Cracow

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Role description

Aven Hospitality
is an innovative technology provider powered by
SynXis®,
the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.

We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.

Aven Hospitality
serves hoteliers around the globe with the industry’s most innovative and comprehensive suite of technology services and products. Our solutions empower hotels and hotel chains to deliver true hospitality reliably and at scale, improving guest experience throughout the traveler journey.

Our team is comprised of the hospitality industry’s most innovative and entrepreneurial leaders, and together we form the fastest growing business unit of a $4B+ global technology company. Candidates who join our team must thrive in fast-paced, entrepreneurial environments and be committed to serving the needs of our hospitality customers around the globe. If this sounds like you, we welcome the opportunity to get to know you better.

Position Summary
The
Connectivity Certifications
organization at Aven Hospitality (AH) defines and delivers a compelling connectivity value proposition that enables high impact business outcomes for our customers. The team operates in a highly consultative manner, serving as both product and technical experts, while partnering with Sales and Account Management, Product and Engineering teams to design and deliver optimal connectivity solutions.

The
Connectivity Certification Analyst
will perform review, testing, troubleshooting and certification of new system interfaces utilizing XML and JSON API specifications for our Property Connect (fulfillment) and Channel Connect (distribution) interfaces to the SynXis Central Reservation System (CRS) platform. The primary responsibilities will be reviewing message formats and system specifications for new interfaces being developed between vendors, customers, and internal staff and providing vendor and technical support for these certifications. The Connectivity Certification Analyst will also interact extensively with our product, development and QA teams and will be expected to participate in technical discussions about integration issues as well as product directions and strategies. This individual should have knowledge in a variety of technical areas including familiarity with hospitality technology standards including Open Travel, HTNG, XML, JSON, reading technical specifications, client and server systems, networking concepts and an understanding of programming concepts and tools.

Key Responsibilities
Facilitate custom API solutions across customers, partners, and internal teams.

Onboard new API connectivity partners and customer, ensuring consistent certification standards and best practices.

Ensure the ongoing success and performance of existing integrations while ensuring adherence to commercially-agreed upon standards.

Collaborate with Sales and Account Management to support new and existing partner opportunities.

Work closely with Product and Engineering teams to troubleshoot integration product functionality, testing and defect remediation.

Deliver customer and partner satisfaction through strong collaboration, transparency, and technical leadership.

Strengthen adoption of the Aven Hospitality Platform by ensuring integrations deliver measurable business value.

Key Knowledge And Skill Requirements
Strong analytical and problem-solving skills

Proven experience in API quality assurance and certification processes, including functional and integration testing of SOAP and REST services, with proficiency in XML and JSON payload validation.

Experience with SaaS solutions

Excellent verbal and written communication skills

Familiar with technical specifications

Strong experience with OTA, HTNG, Opera OHIP and OXI standards is preferred

The individual should be able to work as part of a team or work independently on assigned tasks, and the ability to handle multiple assignments simultaneously

Knowledge of software development life cycle and release process would be helpful

Hotel Operations and Property Management System (PMS), Central Reservation Systems (CRS), Customer Relation Management (CRM) or 3rd party channel experience is ideal

Proficient with relational databases such as Oracle or SQL

Qualifications / Experience
4+ years of API and integration experience

Four-year college degree or relevant experience in a related field

Experience In Hospitality Or Travel Distribution Industry Preferred
Experience working with technical and business stakeholders

Strong working knowledge of Aven Hospitality products and services

Expertise in SOAP and REST APIs

Relational or non-relational database query experience

Outstanding Benefits

  • Very competitive compensation
  • Generous Paid Time Off (25 PTO days)
  • 8 Hours of Volunteer Time Off (VTO)
  • We offer a comprehensive medical, dental and Wellness Program
  • 12 weeks paid parental leave
  • An infrastructure that allows flexible working arrangements
  • Formal and informal reward, recognition and acknowledgement programs
  • Lots of fun and engaging employee development events

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Back End Developer (PHP)

Peibo Fintech

Remoteother

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

  • Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
  • Documentar procesos actuales y futuros (As-Is / To-Be).
  • Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
  • Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

  • Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
  • Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
  • Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
  • Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
  • Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

  • Dar seguimiento a planes de trabajo, tareas y pendientes del área.
  • Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
  • Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
  • Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

  • Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
  • Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
  • Traducir requerimientos del negocio en definiciones claras para su implementación.
  • Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

  • Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
  • Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
  • Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

  • Administrar repositorios, controles y documentación del área.
  • Colaborar con distintas áreas en temas relacionados con procesos y operación.
  • Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

  • Conocimientos en análisis y rediseño de procesos (BPM).
  • Experiencia en modelado de workflows y manejo de estructuras JSON.
  • Conocimientos básicos de automatización de procesos o flujos operativos.
  • Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
  • Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
  • Deseable: nociones básicas de APIs, lógica condicional o integraciones.
  • Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

  • Pensamiento analítico y enfoque práctico.
  • Organización y buena administración del tiempo.
  • Comunicación clara, tanto escrita como verbal.
  • Proactividad y sentido de responsabilidad.
  • Atención al detalle.
  • Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

  • Seguro de Gastos Médicos Mayores
  • Comedor
  • Fondo de Ahorro
  • Oportunidades de desarrollo

¡Aplica hoy mismo dando clic en el botón SOLICITAR!

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

That is every opening in this category and country

API Quality Assurance Engineer (EMEA/KRK)Aven Hospitality

Apply on the employer's site