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QA Engineer

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QA Engineer

Automation Senior

Marsh Risk

Warsaw

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Role description

Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:

Automation Senior
What can you expect?
In this position, you will be responsible for developing and implementing end-to-end process improvements, leveraging VBA and Python, and/or other automation tools/languages. You will work closely with the business to gather requirements and drive the design, development, testing, and implementation of automation solutions.

What is in it for you?

  • Development opportunities
  • Flexible working hours
  • Hybrid model of work (at least 3 days per week in the office)
  • Casual dress code and integration events
  • Attractive benefits package (including private health care - family package, prepaid restaurant or shopping card topped up every month, prepaid culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)
  • Multilingual community with inclusive atmosphere
  • Work in a people-oriented team with dynamic colleagues and leaders
  • Office building in Warsaw city center

We will count on you to:

  • Collaborate with cross-functional teams to understand end-to-end processes and identify opportunities for optimization
  • Analyze existing processes and identify bottlenecks and inefficiencies, proposing solutions for streamlining and automation
  • Work closely with stakeholders to gather requirements and ensure that automation solutions align with business objectives
  • Develop and implement end-to-end process improvements, leveraging VBA, Python and/or other automation tools/languages
  • Drive solution testing and provide support during User Acceptance Testing
  • Ensure that processes are fully tested before deployment

What you need to have:

  • Proven experience of some, but not necessarily all, of the following preferred technical skills: VBA, Python
  • Experience in process mapping, process reengineering, and end-to-end process improvement
  • Ability to analyze and evaluate existing processes, identifying bottlenecks and inefficiencies, and proposing solutions for improvement
  • Continuous improvement mindset, with a focus on driving efficiency and effectiveness through automation and process improvement
  • Strong communication skills
  • Excellent spoken and written English (C1 level)

What makes you stand out:

  • Experience with multiple automation tools/languages
  • Knowledge data exchange via REST API
  • Lean Six Sigma
  • Experience in the insurance sector or shared service sector

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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QA Engineer

Back End Developer (PHP)

Peibo Fintech

Remoteother

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

  • Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
  • Documentar procesos actuales y futuros (As-Is / To-Be).
  • Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
  • Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

  • Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
  • Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
  • Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
  • Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
  • Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

  • Dar seguimiento a planes de trabajo, tareas y pendientes del área.
  • Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
  • Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
  • Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

  • Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
  • Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
  • Traducir requerimientos del negocio en definiciones claras para su implementación.
  • Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

  • Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
  • Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
  • Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

  • Administrar repositorios, controles y documentación del área.
  • Colaborar con distintas áreas en temas relacionados con procesos y operación.
  • Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

  • Conocimientos en análisis y rediseño de procesos (BPM).
  • Experiencia en modelado de workflows y manejo de estructuras JSON.
  • Conocimientos básicos de automatización de procesos o flujos operativos.
  • Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
  • Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
  • Deseable: nociones básicas de APIs, lógica condicional o integraciones.
  • Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

  • Pensamiento analítico y enfoque práctico.
  • Organización y buena administración del tiempo.
  • Comunicación clara, tanto escrita como verbal.
  • Proactividad y sentido de responsabilidad.
  • Atención al detalle.
  • Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

  • Seguro de Gastos Médicos Mayores
  • Comedor
  • Fondo de Ahorro
  • Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

That is every opening in this category and country

Automation SeniorMarsh Risk

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