Expert Software Engineer - AI Data Platforms

Solutions Architect
Job #: req37938

Organization: World Bank

Sector: Information Technology

Grade: GF

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

Location: Washington, DC,United States (or) Sofia,Bulgaria

Required Language(s): English

Preferred Language(s)
Closing Date: 8/18/2026 (MM/DD/YYYY) at 11:59pm UTC

Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org .

VPU Context
The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video: https://www.youtube.com/watch?reload\=9\&v\=VTFGffa1Y7w .

Department Context
ITS Operations and Country Engagement Department (ITSOE) delivers innovative products and services to frontline staff working on over 6,000 projects throughout every Region and Global Practice. Our teams support and enable Bank priorities, boost operations efficiency and effectiveness, and facilitate Operational knowledge discovery. Our delivery model leverages global expertise, design and architecture, leading technology, and robust processes to deliver business solutions that ensure value for money.

Unit Context
The ITS Country Engagement unit (ITSCE) delivers digital solutions that support global and country-specific products, enables systems aligned with the World Bank Group’s Country Engagement Model, and provides geospatial capabilities that enhance project visibility, spatial analysis, and impact tracking. The unit also drives the design and delivery of AI-powered business solutions that strengthen regional operations and country engagement.

The ITSCE unit is seeking a Solutions Architect to define and oversee the technical architecture for digital solutions supporting country teams, including the Country Partnership Framework (CPF) and Country Policy and Institutional Assessment (CPIA) platforms. These products are central to country engagement, strategy development, and operational assessment processes, requiring secure, scalable, maintainable, and well-integrated technology solutions.

The Solutions Architect will work closely with country teams, Operations Policy and Country Services (OPCS), product owners, IT delivery teams, platform and security specialists, and operational support teams to ensure solutions align with enterprise architecture standards, technology roadmaps, and the World Bank Group’s strategic priorities. The role is responsible for translating business needs into sustainable technical designs, providing architectural leadership throughout the solution lifecycle, and ensuring the successful delivery of high-quality digital products.

Specific Responsibilities

• Define solution architecture, integration patterns, and low- and high-level designs for CPF, CPIA, and related ITSCE Country Solutions products, ensuring alignment with business, enterprise, security, and operational requirements.
• Partner with product owners, country teams, OPCS, and IT delivery teams to translate business priorities into feasible solution options, implementation guidance, and technical decisions.
• Assess trade-offs, dependencies, risks, non-functional requirements, and total cost of ownership to support secure, scalable, and sustainable technology solutions.
• Collaborate with platform, security, infrastructure, and operations teams to ensure solutions align with enterprise architecture standards, technology roadmaps, and operational requirements.
• Prepare architecture diagrams, technical presentations, decision records, recommendations, and solution walkthroughs to support alignment, governance, and informed decision-making.
• Provide technical leadership throughout the solution lifecycle, including design reviews, implementation guidance, code reviews, and mentoring of engineering teams.
• Promote reuse, standardization, interoperability, security-by-design, maintainability, and the responsible adoption of emerging technologies, including AI-enabled capabilities.
• Support Agile and SAFe delivery practices by participating in planning, design discussions, technical reviews, and continuous improvement activities.

Selection Criteria

• Master's degree in business, STEM fields (Science, Technology, Engineering, Mathematics), computer science, or a related field, with a minimum of five (5) years of relevant experience; or a Bachelor's degree with a minimum of seven (7) years of relevant solution architecture, software engineering, or related experience.
• Strong solution architecture expertise across enterprise architecture, distributed systems, integration design, scalability, resilience, security, maintainability, and supportability.
• Hands-on experience designing and developing IT solutions using .NET/C#, ASP.NET Core, JavaScript/TypeScript SPA frameworks such as Angular or React, Python, PostgreSQL, SQL Server, Azure PaaS services (including App Service, Functions, Service Bus, Storage), Azure AI Foundry, Azure AI Search, or comparable AWS services.
• Experience designing secure and scalable LLM-based features and Generative AI integrations, including prompt orchestration, retrieval-augmented generation (RAG), tool/function calling, agentic workflows, model evaluation, monitoring, and responsible AI controls using technologies such as LangChain, LangGraph, Semantic Kernel, Agent Framework, Azure AI Foundry, Azure AI Search, or related services.
• Practical understanding of enterprise security, data protection, identity management, compliance, reliability, observability, and operational support.
• Strong communication, facilitation, and presentation skills, with the ability to explain complex technical concepts to both business and technical audiences.
• Demonstrated ability to mentor engineers, review implementations, and improve engineering quality, maintainability, and delivery discipline.
• Good understanding of Agile delivery and SAFe practices, with experience producing architecture documentation, technical diagrams, and decision records.
• Microsoft Azure Solutions Architect Expert certification and/or SAFe certification is considered a strong advantage.
• Demonstrated ability to perform advanced-level research and analysis and oversee complex technical initiatives with limited supervision.
• Passion for innovation and staying current with emerging technologies and industry trends.
• Ability to learn quickly, adapt to changing priorities, and take ownership of deliverables and outcomes.
• Proficiency in English.

Note:
This vacancy announcement is for one position posted across multiple possible duty stations. That includes Washington, DC and Sofia, Bulgaria. The selected candidate's duty station will be determined based on organizational requirements and business needs.

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the
World Bank
and
IFC
including our values and inspiring stories.

Location
: Flexible across SEE, with preference for Zagreb, Belgrade, Ljubljana or Sofia

Business
unit
: Consulting

Level
: Senior Associate / Manager, depending on experience.

Who you’ll work with
:
You will work with PwC Consulting teams across Southeast Europe, with a primary focus on supporting Digital practice and relevant digital, data and AI transformation engagements in other industries. You will collaborate with PwC strategy consultants, technology specialists, data & AI teams, cybersecurity experts, regional and global PwC product teams, hyperscalers and client IT teams.

What
you’ll
do:

• Help clients identify where PwC’s Agentic AI and digital solutions can create measurable business value
• Translate business use cases into practical solution designs, workflows and implementation roadmaps
• Support the configuration, integration and deployment of Agentic AI, data and digital solutions
• Assess client technology landscapes, IT, OT, data and infrastructure with stronger focus on consumer industry technology stack
• Define key architecture requirements across applications, data, integrations, cloud, security, privacy and AI governance
• Contribute to proposals, effort estimates, delivery plans and technical assumptions
• Identify technical dependencies, integration risks and implementation constraints
• Coordinate with PwC product teams, technology specialists, implementation partners and client IT teams
• Support pilots, proof-of-concepts and transition toward production deployment
• Support project execution through change management and value capturing
• Contribute to reusable reference architectures, delivery assets and PwC market propositions

What we expect from you
:

• 5–8 years of relevant experience in solution architecture, technology consulting, enterprise architecture, data platforms, cloud, AI solutions or systems integration
• Experience supporting implementation of enterprise technology, data, digital or AI solutions
• Good understanding of cloud platforms such as Microsoft Azure, AWS or Google Cloud
• Knowledge of data architecture, APIs, systems integration, security and identity-management principles
• Know how on generative AI, AI agents, intelligent workflows, automation or responsible-AI principles
• Ability to explain technical topics in clear business language
• Strong client-facing, problem-solving and stakeholder-management skills
• Experience in change management, facilitation, navigating through complex organization and ability to own process until the value realization
• Experience working with multidisciplinary and geographically distributed teams
• Professional fluency in English
• Willingness to travel across the SEE region when needed

Experience in retail, consumer goods, FMCG, e-commerce, supply chain, pricing, procurement or customer operations is an essential advantage. Understanding of financial and energy industry is considered as an additional plus.

What we offer to you
:

• Opportunity to work on advanced digital and Agentic AI transformation projects across SEE
• Exposure to PwC’s global AI, data and technology capabilities
• Collaboration with strategy, industry, technology and data experts
• A role connecting business problems with practical technology implementation
• Strong professional development, learning and career growth opportunities

Apply before 15 August 2026 and start your journey at PwC.
Your application will be treated with full confidentiality. Only short-listed candidates will be contacted.

Privacy Statement

About the role:

As a
Technical Solutions Engineer
, you'll become a trusted technical partner for our enterprise customers, helping them overcome complex implementation and production challenges. You'll investigate sophisticated technical issues, reproduce customer environments, analyze system behavior, and identify root causes across multiple layers of the technology stack. Working closely with Engineering, Product, and Customer Success teams, you'll help resolve critical issues while providing valuable insights that improve both our products and the overall customer experience.

This is a highly technical, hands-on role for engineers who enjoy troubleshooting complex distributed systems, experimenting with different configurations, and turning difficult technical problems into practical, scalable solutions.

What you'll do:

• Work closely with customers and their engineering teams to troubleshoot implementation and integration challenges and help them successfully adopt Graphwise products, providing hands-on support with code, scripts, APIs, configurations, and infrastructure when needed.
• Partner with Solution Architects throughout customer engagements to validate technical solutions, address implementation challenges, and provide deep product and troubleshooting expertise.
• Investigate complex issues across applications, infrastructure, integrations, and cloud environments. Analyze logs, metrics, APIs, configurations, and system behavior, and reproduce customer scenarios when needed to identify root causes and determine effective solutions.
• Support customers through deployments, upgrades, migrations, and production adoption, helping resolve technical issues and keep implementations moving forward.
• Collaborate with Product Engineering on complex product issues, translating customer problems into clear technical findings, reproduction steps, and customer impact, and help validate fixes before delivery.
• Lead root cause analysis for complex and critical issues, communicate findings and recommendations to customers and internal teams, and contribute to troubleshooting guides, best practices, diagnostic tooling, automation, and other improvements across Delivery.

What makes a good candidate:

• 4+ years of experience in Technical Support Engineering, Solutions Engineering, Site Reliability Engineering, Software Engineering, or a similar customer-facing technical role.
• Strong troubleshooting and analytical skills, with the ability to investigate complex technical problems across applications, infrastructure, integrations, and distributed systems.
• A customer-first mindset combined with strong ownership, curiosity, and a structured approach to problem-solving.
• Strong communication skills in English, with the ability to explain complex technical concepts clearly, lead technical discussions, document solutions, and work effectively with both technical and non-technical stakeholders.
• Scripting or programming experience with Java, Python, or similar languages, with the ability to write code or scripts when needed to troubleshoot issues or support customer implementations.
• Hands-on experience with Linux and cloud environments such as AWS, Azure, or GCP, with a good understanding of networking, APIs, authentication, databases, and system integrations.
• Experience with modern engineering practices and technologies such as containers, Kubernetes, CI/CD, Infrastructure as Code, and cloud-native deployments.
• Experience analyzing logs, debugging production issues, and using monitoring and observability tools to diagnose and resolve problems.

It would be a plus if you have:

• Experience with semantic technologies, graph databases, RDF, SPARQL, or OWL.
• Experience with AI/ML technologies or MLOps practices.
• Experience working with enterprise customers and their engineering teams on complex product implementations.
• Hands-on experience working in Agile environments and breaking down complex problems into iterative, deliverable solutions.
• A Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.

What you'll get:

• A friendly and professional international team within a fast-growing AI company.
• The opportunity to work on technically challenging enterprise systems used by leading global organizations.
• Exposure to cutting-edge technologies in AI, knowledge graphs, semantic technologies, and cloud-native architectures.
• A collaborative engineering culture focused on learning, innovation, and continuous improvement.
• A workplace committed to sustainability and responsible business practices.
• An international environment where English is the primary working language and more than 65% of colleagues come from across the globe.
• Flexible working hours and benefits that support a healthy work-life balance.
• Clear opportunities for professional growth through internal and external training, knowledge sharing, and hands-on experience with modern technologies.
• And, of course, free tea, coffee, fresh fruit, and snacks.

Graphwise is an equal opportunity employer.
We do not and will not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership status, pregnancy or maternity, or sexual orientation. All employment decisions, including recruitment, hiring, development, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, performance, and business needs. We are dedicated to providing an environment free from discrimination, harassment, and bias, and we welcome applications from all qualified candidates.

We are looking for a Senior Automation QA Engineer to join one of our teams- Bluebeam
in designing, developing, and implementing automated tests and process to improve efficiency, reliability, and scalability.

Our dedicated Bluebeam team develops award-winning 3D PDF solutions trusted by 4 million users in architecture, engineering, and construction. We build industry-standard software for project collaboration, document markup, and workflow automation, serving AEC professionals and government agencies worldwide.

YOUR DAILY CHALLENGES

• Design and develop automation scripts for features, workflows, and regression testing;
• Implement and maintain test automation frameworks and testing tools;
• Collaborate with cross-functional teams to identify automation opportunities and integrate tests into CI/CD pipelines;
• Troubleshoot, optimize, and improve existing automated test scripts for better performance and reliability;
• Ensure automated testing solutions align with business requirements and technical standards;
• Stay updated on emerging automation technologies, tools, and best practices in quality assurance.

OUR EXPECTATIONS

• 5+ years of professional experience in test automation
• Strong proficiency in automation scripting languages such as TypeScript or JavaScript;
• Experience designing and implementing test automation frameworks from scratch;
• Strong analytical and problem-solving skills with the ability to troubleshoot complex automation issues;
• Ability to work independently as well as collaboratively within cross-functional teams;
• Proactive approach to identifying quality issues and process improvements;
• Excellent communication skills and ability to document automation processes;
• Excellent English proficiency (written and verbal);
• Graduated in Computer Science, Information Technology or related.

CONSIDERED A PLUS

• Experience with CI/CD pipelines and integrating automated tests (GitHub Actions, GitLab, Jenkins, Azure DevOps);
• Familiarity with DevOps practices and infrastructure automation;
• Knowledge of test automation frameworks (Playwright or similar);
• Experience with API testing and test automation tools (Postman, REST Assured, or similar);
• Understanding of containerization (Docker) and cloud-based test environments.

What You Will Get

• Ensure quality of solutions that enable millions of construction professionals to collaborate and manage projects worldwide;
• A supportive environment to express your ideas and challenge you to be your best;
• An internal culture that stimulates informal relationships and open communication;
• Access to conferences, internal and external training and self-learning systems;
• Opportunity to shape your role and contribution to the organization;
• Variety of choices for internal events & activities to bond with other colleagues;
• Rich benefits and financial package.

Nemetschek Bulgaria
is a leading software development company with 25+ years of experience driving innovation across industries. With over 450 professionals across our Sofia, Varna, and Plovdiv offices, we partner with global software leaders to build solutions that matter.

We're looking for people with creative minds and enthusiasm to join us in developing what's new, what's next, and what best serves our customers' needs.

Ready to make an impact in software development? We'd be happy to welcome you to our team.