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QA Engineer

Finished Vehicle Logistics (FVL) Quality Specialist

Stellantis

Mexico City

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Role description

The Finished Vehicle Logistics (FVL) Team is seeking a detail-oriented, analytical, and highly motivated professional to support vehicle quality operations across North America logistics and manufacturing locations. This role is responsible for supporting vehicle inspection processes, damage evaluation, battery monitoring, export readiness, KPI reporting, and operational quality initiatives to ensure vehicles meet Stellantis quality standards prior to dealer delivery.

The FVL Quality Analyst will work closely with the FVL Quality Manager, logistics providers, manufacturing operations, repair teams, and transportation partners to support daily operational execution and continuous improvement activities.

This Position Requires

Working on site at the Port of Lazaro Cardenas (lower volume than Veracruz but more Inoperative vehicles due to battery issues)
Strong attention to detail and operational discipline
Ability to work in a fast-paced logistics environment
Strong analytical and problem-solving capabilities
Effective communication and cross-functional collaboration skills
A customer-focused mindset with commitment to vehicle quality and operational excellence

Key Responsibilities
Vehicle Inspection & Quality Support

Support oversight of third-party vehicle inspection activities for imported vehicles arriving at the Mexico Ports, Saltillo and Toluca complexes.
Perform and support inspections of export vehicles prior to shipment by rail or flatbed to ensure compliance with Stellantis quality standards.
Assist in identifying, documenting, and escalating vehicle quality concerns and damages.
Support vehicle quality containment activities to minimize shipment disruptions and customer impacts

Damage Evaluation & Repair Coordination

Evaluate vehicle damages and support assignment of the appropriate In Transit Repair (ITR) process.
Coordinate with repair facilities, yard operations, transportation providers, and quality teams to ensure timely repair completion.
Monitor repair status and support escalation of aging or high priority units.
Maintain accurate documentation and tracking of repair activities and operational issues.

Battery & Vehicle Readiness Monitoring

Support battery inspection activities utilizing Vehicle Storage Management (VSM) standards to maintain proper voltage and Cold Cranking Amp (CCA) requirements.
Monitor inoperative and export vehicle recovery activities to improve operational flow and shipment readiness.
Support oversight of vehicle washing and preparation processes to ensure vehicles meet dealer delivery expectations.

KPI Reporting & Data Analysis

Develop, maintain, and analyze KPIs related to vehicle quality, inspection performance, damages, battery health, repair aging, export readiness, and operational efficiency.
Prepare daily, weekly, and monthly operational reports and dashboards for leadership review.
Identify trends, recurring issues, and operational risks through data analysis.
Support corrective actions and continuous improvement initiatives based on operational performance data.

Cross-Functional Collaboration

Work closely with manufacturing, logistics, transportation, yard operations, and third-party providers to support operational alignment and issue resolution.
Participate in operational meetings and support communication of key quality concerns and priorities.
Assist with implementation of process improvements, workflow enhancements, and standard operating procedures.

Basic Qualifications

Bachelor’s Degree in Supply Chain Management, Logistics, Business, Engineering, or related field.
Minimum 5 years of experience in logistics, quality, manufacturing, automotive operations, or related fields.
Strong analytical and organizational skills.
Experience working with operational data, reporting, and KPI management.
Strong problem-solving and communication skills.
Proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Suite.
Ability to work in a fast-paced operational environment and manage multiple priorities.

Preferred Qualifications

Experience within Stellantis, Mopar, or automotive OEM operations.
Familiarity with Finished Vehicle Logistics (FVL) operations and vehicle inspection processes.
Knowledge of In Transit Repair (ITR) processes and vehicle damage evaluation.
Experience working with operational reporting tools and dashboard development.
Continuous improvement or process optimization experience.
Experience working with third-party logistics providers and operational quality teams.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
Documentar procesos actuales y futuros (As-Is / To-Be).
Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

Dar seguimiento a planes de trabajo, tareas y pendientes del área.
Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
Traducir requerimientos del negocio en definiciones claras para su implementación.
Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

Administrar repositorios, controles y documentación del área.
Colaborar con distintas áreas en temas relacionados con procesos y operación.
Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

Conocimientos en análisis y rediseño de procesos (BPM).
Experiencia en modelado de workflows y manejo de estructuras JSON.
Conocimientos básicos de automatización de procesos o flujos operativos.
Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
Deseable: nociones básicas de APIs, lógica condicional o integraciones.
Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

Pensamiento analítico y enfoque práctico.
Organización y buena administración del tiempo.
Comunicación clara, tanto escrita como verbal.
Proactividad y sentido de responsabilidad.
Atención al detalle.
Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

Seguro de Gastos Médicos Mayores
Comedor
Fondo de Ahorro
Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.