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QA Engineer

Internship in MSAT Process Engineering - Production Support BG/MISE Focus (6-12 Months)

Roche

Rotkreuz

Apply on the employer's site

Role description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Manufacturing Science & Technology (MSAT) team, part of Sensor & Cartridge (S&C) Operations, is dedicated to supporting the manufacturing and quality control of Roche Blood Gas and Electrolyte (BG&E) Sensors and Reagents. These systems are a critical part of first-frontier diagnostics, delivering fast, reliable results in patient-critical settings like the intensive care unit, emergency room, and operating room. We are a dynamic and interdisciplinary team committed to maintaining seamlessly reliable operations and high product quality. To ensure smooth shopfloor execution, this position places you right at the heart of daily manufacturing and real-time MES troubleshooting.

We are seeking a highly motivated intern to join our team in
Rotkreuz, Switzerland.
In this role, you will be right at the heart of our daily manufacturing operations (Shopfloor). You will support production operators, solve real-time exceptions within our Manufacturing Execution System (MES), and handle deviations to secure the safe release and acceptance of produced batches.

The Opportunity
As an MSAT intern, you will gain hands-on experience in the medical device industry by contributing directly to shopfloor operations and operational engineering. Your work will directly impact our ability to produce life-saving diagnostic systems.

Your responsibilities will include:

Operational & Shopfloor Support: Acting as an intermediate support contact and Subject Matter Expert (SME) for production operators directly on the line
MES Troubleshooting: Investigating and solving technical exceptions, system errors, and quality issues within the Manufacturing Execution System (MES) to minimize downtime
Improvement & Resolution Management (IRM): Managing detected or potential quality events with the primary goal of ensuring product safety and efficacy. Leading investigations, performing root cause analyses, and coordinating corrective actions
Document & Change Management: Creating and managing GxP-compliant documents (manufacturing / QC process documentation, work instructions). Guiding operational changes through formal Change Management pathways to ensure regulatory compliance
Knowledge Documentation: Ensuring product, system, and process knowledge is well-documented in internal Wiki articles for easy access and operational retention

Who You Are
You are a current Bachelor or Master student (or graduated within the last 12 months) in
life sciences, chemistry, process engineering, biotechnology, applied informatics, or a related field
. You are a communicative problem-solver, thrive in dynamic environments, and are excited about working in close proximity to actual production lines.

Additionally, you bring:

A strong desire to be present on the shopfloor and interact directly with cross-functional operational teams
Excellent collaboration skills to coordinate tasks with both internal and external partners
A strategic mindset, a strong sense of timeline ownership, and a proactive, troubleshooting attitude
An eye for detail and an appreciation for precise documentation in alignment with GDP/GMP guidelines
An interest in working within a highly regulated medical sector and navigating structured operational environments
Proficiency in both English and German

Start
: as soon as possible.

If you are ready to make a significant impact and gain valuable experience in the medical diagnostics field, please submit your application (CV and cover letter).

We look forward to hearing from you!

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
Documentar procesos actuales y futuros (As-Is / To-Be).
Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

Dar seguimiento a planes de trabajo, tareas y pendientes del área.
Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
Traducir requerimientos del negocio en definiciones claras para su implementación.
Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

Administrar repositorios, controles y documentación del área.
Colaborar con distintas áreas en temas relacionados con procesos y operación.
Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

Conocimientos en análisis y rediseño de procesos (BPM).
Experiencia en modelado de workflows y manejo de estructuras JSON.
Conocimientos básicos de automatización de procesos o flujos operativos.
Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
Deseable: nociones básicas de APIs, lógica condicional o integraciones.
Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

Pensamiento analítico y enfoque práctico.
Organización y buena administración del tiempo.
Comunicación clara, tanto escrita como verbal.
Proactividad y sentido de responsabilidad.
Atención al detalle.
Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

Seguro de Gastos Médicos Mayores
Comedor
Fondo de Ahorro
Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.