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QA Engineer

QA Engineer

Junior AI Engineer

SAP

Sofiafulltimejunior

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Role description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We are developing an agentic AI platform for Cloud Operations: autonomous agents that classify alerts, run operational playbooks, investigate incidents, and progressively refine their own skill library. The platform is organised into two layers — a control plane covering agent registration, skill governance, and human-in-the-loop orchestration, and the agents themselves, which execute on SAP BTP / Kyma.

This position lives at the boundary between AI engineering and platform engineering. We are hiring someone who ships agents that operate reliably in production — not proofs of concept.

What You'll Build

  • Designing and delivering LLM-driven agents based on skill-routing patterns (LangGraph, Claude API / Anthropic SDK, or comparable stacks)
  • Curating and evolving skill library — self-contained skill definitions with clearly declared tool bindings, trust levels, and confirmation checkpoints
  • Wiring agents into the systems already in production use: ServiceNow, alerting pipelines, Kyma / BTP APIs, and our internal knowledge sources
  • Contributing to shared agent memory and the feedback loops that lift skill quality over time
  • Packaging, deploying, and operating agents on SAP BTP / Kyma
  • Performing Agent testing and ensure Agents are production-ready, including authorizing tests that assess decision quality, not merely whether a task ran to completion

Results and Outcomes

  • Delivers agents and skills within an established architecture autonomously
  • Performs comprehensive testing on agents they build
  • Effectively works in accordance with established compliance, security and governance requirements
  • Understands ITSM and ITIL practices in the context of Cloud Operations and has them in mind to ensure Agent RoI, performance and relevance

Mindset

  • You focus on efficiency, value add and customer-centric experience
  • You actively communicate and collaborate with AI CoE and relevant teams to ensure compliance and effectiveness of AI Agents developed
  • You document your work — agent designs, skill contracts, and the reasoning behind decisions
  • You reason in terms of boundaries and contracts: what an agent is authorized to do unattended, what it must propose for approval, and what it must never do
  • You embed input from Operation team testing in Agent workflows prior implementation
  • You continuously work to develop a skill definition and initiate data-driven improvements over time

Essential
What You Bring

  • Strong command of Python (primary language for agent work), with working fluency in TypeScript / Node
  • Practical experience building LLM applications that go well beyond prompt crafting — including tool invocation, structured output handling, and agent control loops
  • A clear grasp of agentic design patterns: skill routing, human-in-the-loop workflows, and state-machine-driven execution
  • Working familiarity with at least one agent framework — LangGraph, LangChain, AutoGen, CrewAI, or an equivalent
  • Comfort with containers and foundational Kubernetes concepts, since agents run on SAP BTP / Kyma
  • A sharp production-safety focus: recognizing the failure modes that matter — hallucination, tool misuse, runaway loops, breaches of trust boundaries

Strongly Preferred

  • Hands-on exposure to SAP BTP, the CAP framework, or enterprise integration patterns.
  • Familiarity with ITSM and ITIL concepts — ServiceNow, the incident lifecycle, SLA management — since this is the domain in which the agents operate
  • Experience designing how AI systems are evaluated and measured
  • Hands-on experience in Cloud Operations or SRE, with a proficient understanding of what "safe remediation" actually requires
  • A track record of contributing to a shared skill or tool library consumed by multiple agents

Meet Your Team
As part of SAP’s Global Cloud Operations Cloud Lifecycle Engineering & AI Ops organization, you’ll join a team responsible for developing AI solutions related to operations of SAP’s strategic cloud solutions, such as SAP Business AI Platform, Joule, Business Data Cloud and AI Platform

Our mission is evolving beyond traditional cloud operations. We are embracing automation, intelligent observability, AIOps, and AI agents to build the next generation of cloud operations. Our engineers partner closely with development and platform engineering to create smarter operational workflows, reduce time to resolution, and continuously improve customer experience.

If you’re excited about cloud technologies, enjoy solving complex problems through AI , and want to help shape the future of AI-enabled operations at SAP, we’d love to meet you.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 459771 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations:

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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QA Engineer

Global Industrialization Engineer

AUO Mobility Solutions

Sofia

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Role description

Operations / Sofia-Bozhurishte / Current job offers
As an automotive specialist for climatization as well as display & HMI technologies, our products make a significant contribution for a relaxed and safe driving experience. Are you interested in technologies and like to cooperate in a team of motivated people? Then come and join AUO – boost your career and create the future of car interior with us!

Main responsibilities:

  • Responsible for the industrialization, planning and implementation of new production lines, processes and methods
  • Design and develop new manufacturing systems, including process flows, tooling, fixtures, automation (robotics, liquid glue dispensing, conveyors), and integration of smart manufacturing technologies
  • Collaborate closely with Product R&D, quality, supply chain, maintenance, and production teams to resolve manufacturing challenges, support new product introductions and ensure design-for-manufacturability (DFM).
  • Support globally all AMSC plants for new product launches and series improvements, incl. Mexico, Bulgaria, India and Germany
  • Prepares the production line and ensures the achievement of the relevant key indicators and stability of the processes

Main requirements:

  • Education - University degree in Electronics, Automation, mechanical engineering or other relevant
  • Knowledge of automotive manufacturing or several years experience in electronics manufacturing
  • PC literacy – good level of MS Office and SAP.
  • Technical skills – Lean methodology (5S; KAIZEN; DMAIC; KANBAN; SMED) SPC, GD&T, and quality systems (IATF 16949, APQP, PPAP)
  • Excellent project management and complex share holder management skills
  • Willingness to travel (up to 50%) for plant support, supplier visits, or new line launches
  • Professional experience – 3 years
  • Foreign languages – English - excellent level
  • Personal skills – communication skills, proactive attitude, ability to work independently and within a team, fast-learner

In return you will get:

  • Opportunity for career development in a successful and continuously growing international company
  • Work within a dynamic organization having high ambitions and superior team spirit
  • Health Insurance
  • Organized Transport
  • Internal, External and Online trainings
  • Food vouchers
  • Flexible working time

Contact:
AUO Mobility SAolutions EOOD

Industrial Zone Bozhurishte,2227

Street Rayna Kasabova № 8

2227 Bozhurishte

Bulgaria

Phone: + 3592 999 8000

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

QA Engineer

Senior QA Engineer

Amusnet

Sofiasenior

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Role description

Amusnet is a leading provider recognized for offering best-performing products and innovative solutions in gaming globally. With a portfolio of 300+ casino games, our company delivers engaging online entertainment across 2,000+ websites in 35+ markets. The dedication to innovation and technology also extends to the production of premium slot cabinets, where our games seamlessly integrate with cutting-edge hardware solutions. We continue to expand our network of offices, and our team now consists of 1,300+ industry professionals. As we grow, we're looking for QA Engineer!

As a Senior QA Engineer, you will play a key role in ensuring the flawless performance and integrity of our diverse product ecosystem within the iGaming industry.

THE PERFECT TEAM MEMBER IS INSPIRED TO:

  • Test new and existing software components
  • Proactively participate during all stages of development
  • Create and execute manual test cases to identify defects, verify functionality, and validate software performance
  • Investigate and troubleshoot issues by analyzing system logs to identify root causes
  • Monitor and track CI/CD pipelines (e.g., Jenkins) to ensure successful deployments and follow up on any execution errors
  • Document and report software defects, issues, and deviations from expected behavior using a structured defect tracking system
  • Collaborate with cross-functional teams, including developers and product managers, to ensure clear communication and understanding of testing requirements

THE SKILLS THAT WILL GRAB OUR ATTENTION:

  • At least 3 years of experience in software testing
  • Experience in testing different types of applications
  • Practical experience with monitoring tools (e.g., Grafana)
  • Familiarity with CI/CD workflows and deployment tools like Jenkins
  • Ability to trigger builds and monitor logs
  • Understanding of version control systems
  • A solid experience using Jira and other industry-recognized test management tools
  • Solid understanding of software testing methodologies, QA processes, and best practices
  • Hands-on experience in designing and executing manual test cases and test scenarios
  • Familiarity with API testing tools like Postman and documentation tools like Swagger
  • Online gaming knowledge and experience is a plus
  • Good command of English
  • Excellent communication skills

THE REASONS TO JOIN OUR TEAM:

  • Excellent remuneration package
  • Performance-based bonuses
  • Private health insurance
  • Card for Public Transportation
  • Multisport card
  • Corporate discounts
  • Parking – early bird option
  • 25 days of annual paid leave
  • Performance review process
  • Internal & external training programs
  • Team buildings & local company events
  • Work-life balance
  • Inspiring & supportive colleagues
  • Culture that encourages creativity & talent

If you are interested, please send us your CV.

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Thank you for applying!

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

QA Engineer

Complaints Officer

Teva Pharmaceuticals

Sofia

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Role description

We Are Teva
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

Our Team, Your Impact
We are looking for qualified and motivated candidate for the role of
Complaint Officer
based in Sofia.

How You’ll Spend Your Day

  • Receive information regarding product quality complaints from complaint intake sites.
  • Assess the criticality of complaints and ensure timely handling of high-priority cases, including potential Health Authority notifications or product recalls.
  • Support product- and defect-specific triage and assign responsibility for investigations.
  • Organize and coordinate complaint sample management efficiently.
  • Notify third-party suppliers/manufacturers, request formal investigation reports with root cause analysis and CAPAs, and maintain all related correspondence.
  • Review and evaluate reports from suppliers to ensure thorough investigations.
  • Track complaints to ensure resolution within the required timelines.
  • Complete complaint investigation records in the approved electronic system, attaching all relevant supporting documents.
  • Perform lot-level and periodic product trend analyses and initiate investigations when trends are detected.
  • Provide monthly complaint management reports and data to support quality forums, KPIs reporting, supplier performance reviews, PSUR, and Management Review report preparation.
  • Maintain Regional Quality SOPs and standard investigation reports in line with Teva Corporate Policies and GMP requirements.
  • Ensure full compliance with all corporate and regional quality standards and procedures.

Your Skills And Experience

  • Completed education in Pharmacy, Chemistry, or a similar Natural Science and/or technical training.
  • Preferably at least 2 years of experience in the pharmaceutical industry.
  • High level of written and spoken English.
  • Proficiency in MS Office, SAP, and Veeva.
  • Good interpersonal and communication skills, as well as strong organizational skills.

How We’ll Take Care Of You
At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community.  When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Already Working @Teva?
Make sure to apply through our internal career site on Twist—your one-stop shop for career development

Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

QA Engineer

Junior Production Engineer

Balkan Engineer

Sofia

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Role description

Reichle & De-Massari Bulgaria Production is part of the Swiss-based Reichle Group, operating in over 40 countries worldwide. As a leader in copper and fiber solutions for high-quality communication networks (xPON, LAN, MAN, WAN), R&M ranks among the top 3 companies in the sector across Europe and the Middle East.

Founded in 1964, the company remains family-owned and focused on innovation, precision, and quality. Our Bulgarian production unit, established in 2012, now employs nearly 350 people and continues to grow. We specialize in a wide range of optical components and solutions, developed and manufactured by a team of skilled engineers, designers, and technicians.

In addition to our production site, R&M is also represented locally by R&M Bulgaria, which has been active on the market for over 17 years and operates in 12 countries across Southeastern Europe.

We are ambitious, growing, and currently looking for a highly organized, client-oriented, and reliable professional for the position of:

Junior Production Engineer – Process Maintenance Engineering
Main Responsibilities

  • Responsible for the quality and efficiency of technological processes;
  • Adapts and maintains production and process documentation;
  • Performs tasks aimed at optimizing the production line, material flow and individual workstations;
  • Supports the introduction of new products, processes, and manufacturing equipment;
  • Participates in tasks related to the maintenance of production equipment.

You are a great fit for this vacancy if you have:

  • University degree in Engineering;
  • You have completed an internship on similar position (as process / production / quality / industrial / maintenance / project engineer);
  • Basic knowledge of quality management methods for technological processes;
  • Attention to detail and initiative;
  • Computer literacy – MS Office;
  • Working level of English – written and spoken.

Would Be Considered An Advantage

  • Basic knowledge of Lean methodology and continuous improvement principles;
  • Basic understanding of Statistical Process Control (SPC);
  • Familiarity with measuring instruments and test equipment;
  • Basic knowledge of product or mechanical component design;
  • Basic knowledge of materials science;
  • Familiarity with creating or interpreting technical documentation for mechanical assemblies;
  • Basic knowledge of ERP systems (SAP is an advantage);
  • Experience gained through university projects, internships, or practical training would be considered an advantage.

Our Offer

  • Work in a leading international company and be part of a dynamic and challenging multinational environment;
  • Join a team of experienced and motivated professionals;
  • Work in a company that produces high-quality fiber-optic cabling solutions and have access to modern equipment and unique know-how;
  • Individual training program and career path;
  • Competitive remuneration package and additional social benefits.

If you are interested in this job offer, please send your CV in English.
Only short-listed candidates will be contacted. Please be advised that all applications will be treated with the strictest confidentiality and according to GDPR and local regulations.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Junior AI EngineerSAP · Bulgaria

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Junior AI Engineer — SAP | mentors.coach