Cloud Engineer
M365 Communication & Collaboration Expert
Burgdorf
Apply on the employer's siteRole description
As M365 Communication & Collaboration Expert, you will shape and continuously develop our Microsoft 365 communication and collaboration environment across our headquarters and international subsidiaries. Combining hands-on technical expertise with platform development and user enablement, you will drive modern ways of working, strengthen group-wide standards, and help our employees use collaboration technologies effectively.
Your Main Tasks
- Develop, operate, and continuously optimize our Microsoft 365 collaboration environment, with a focus on Microsoft Teams, SharePoint Online, and related services
- Establish standards, governance, and best practices for collaboration, document management, and the lifecycle of Microsoft 365 services across the group
- Further develop Microsoft Teams communication and telephony solutions and evaluate new Microsoft 365 capabilities and their business value
- Drive the transition from traditional network drives and file-sharing solutions toward modern SharePoint Online-based collaboration
- Provide second-level support, resolve complex technical issues, and coordinate solutions with internal specialists, Microsoft, and external IT partners
- Act as a Microsoft 365 ambassador, enabling employees and key users through guidance, training, and practical best practices while promoting a modern collaboration culture
Your Profile
- At least 5 years of relevant professional experience in Microsoft 365, workplace technology, collaboration platforms, or a comparable IT environment
- Strong hands-on expertise in Microsoft Teams, SharePoint Online, Microsoft 365 collaboration services, and Teams telephony
- Good understanding of Microsoft Azure, Entra ID, identity and access management, and cloud infrastructure concepts
- Experience with Microsoft 365 administration, governance, troubleshooting, service optimization, and SharePoint-based document management
- Experience with file-service migrations, backup and restore concepts, and collaboration with external IT service providers is an advantage
- Strong communicator with the ability to translate technical concepts into practical solutions and effectively train and support non-technical users
- Proactive and service-oriented, with strong ownership and enthusiasm for improving how people communicate and collaborate
- Very good German and English skills
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