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QA Engineer

Manual Quality Assurance Specialist

Allianz Bulgaria

Remote

Apply on the employer's site

Role description

What You Do

Gather, document, and clarify business requirements in collaboration with business stakeholders.
Translate business needs into functional specifications and technical requirements.
Participate in the planning, analysis, and implementation of enhancements to insurance systems.
Coordinate communication between business users, vendors, and IT teams.
Create and maintain test scenarios and test cases based on business and functional requirements.
Validate delivered solutions against business requirements and expected outcomes. Execute functional, integration, regression, and User Acceptance Testing (UAT).
Identify, document, prioritize, and track defects through resolution.
Collaborate with development teams to investigate and resolve system issues.
Support release activities and post-implementation verification.
Ensure compliance with established methodologies, processes, and quality standards.
Contribute to continuous improvement initiatives related to business analysis and testing practices.

What You Bring

University degree in Information Technology, Business Administration, Economics, or another relevant field.
5+ years of experience as a Business Analyst, , QA Analyst, or in a similar role.
Good understanding of insurance business processes, products, and operations
Experience in gathering, analyzing, and documenting business and technical requirements.
Ability to analyze end-to-end business processes, system interactions, and data flows across multiple applications.
Strong troubleshooting skills and ability to investigate complex business and system issues using available data, logs, and monitoring information.
Proven experience in software testing and quality assurance across the full testing lifecycle, including test planning, test design, execution, defect management, and test reporting.
Experience identifying repeatable test scenarios and driving test automation initiatives to improve test coverage, efficiency, and quality.
SQL skills, including the ability to write and execute queries for data analysis, validation, troubleshooting, and testing activities.
Ability to effectively use AI tools (e.g., Microsoft Copilot, ChatGPT, Azure AI, or similar) for requirements analysis, test case generation, documentation preparation, and data analysis while ensuring the accuracy and quality of deliverables
Analytical and problem-solving skills with strong attention to details.
Organizational and time management skills, with the ability to manage multiple priorities and deadlines.
Teamwork and collaboration skills.
Stakeholder management and communication skills.
Good command of English, both written and spoken.

NICE TO HAVE

ISTQB Foundation Level certification or equivalent is considered as advantage
Familiarity with Jira, ServiceNow or other tools for requirements management, defect tracking, incident management, and service request processing.

What We Offer
Money

Annual performance-based bonuses
Free employee share + stock purchase plan
Preferential pricing on Allianz products
Additional pension
A discount network with 50+ sites

Time

Hybrid work model
Extra day off every 5 years of service
Additional day off - Allianz Family Day

Health

Free medical insurance
Special price for Multisport Card
24/7 mental health support

Career

Career development, digital learning & international mobility.
Opportunities across insurance, asset management & banking within Allianz Group.
Great Place to Work & EDGE certified environment.
Fresh fruit and free coffee in the office
Off-site location in the mountains
Corporate teambuildings

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us
. Let's care for tomorrow.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
Documentar procesos actuales y futuros (As-Is / To-Be).
Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

Dar seguimiento a planes de trabajo, tareas y pendientes del área.
Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
Traducir requerimientos del negocio en definiciones claras para su implementación.
Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

Administrar repositorios, controles y documentación del área.
Colaborar con distintas áreas en temas relacionados con procesos y operación.
Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

Conocimientos en análisis y rediseño de procesos (BPM).
Experiencia en modelado de workflows y manejo de estructuras JSON.
Conocimientos básicos de automatización de procesos o flujos operativos.
Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
Deseable: nociones básicas de APIs, lógica condicional o integraciones.
Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

Pensamiento analítico y enfoque práctico.
Organización y buena administración del tiempo.
Comunicación clara, tanto escrita como verbal.
Proactividad y sentido de responsabilidad.
Atención al detalle.
Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

Seguro de Gastos Médicos Mayores
Comedor
Fondo de Ahorro
Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.