Production Support Engineer

KBC Group
provides banking services in 5 European countries.

The
international IT solutions
of the banking group,
covering several European countries,
takes place with
Hungarian and Belgian colleagues in Hungary and Belgium
, therefore not only our s
ervices are international,
but also
our teams
.

Our responsibilities focus on the day-to-day
operations
and everything related to keeping the systems running stable and cost efficient.

We are constantly expanding the Hungarian side of the team,
which is why
we are looking for enthusiastic, motivated
new
employees
with
medior or possibly senior
work experience in supporting systems.

Our Data and Services train is building and hosting a big data platform.

The platform is also used for our inhouse AI solutions based on Amazon bedrock.

We need you to help maintain the new platform on AWS.

Make sure the platform remains stable and cost efficient.

You will need to build and maintain the monitoring and dashboards.

You will also be the first line of contact for our users in case of issues.

You will do this in collaboration with the build teams on the train, who will provide procedures, knowledge transfers and help you with the more complex issues resolution.

What you can expect working with us:

• You can make sure your future career is steady within our company
• Life-long learning and plenty of opportunities to challenge yourself
• Competitive salary as well as other benefits such as:
• 10% customizable cafeteria,
• annual performance-based reward,
• company phone with mobile internet, that you can use for private purposes as well
• employee discount at the bank
• Medicare health insurance
• Your English language skills won’t be worn out as you can use it on a daily basis
• Flexible schedule as we don’t use ‘Clock in Clock out’ system
• As our focus is on teamwork we consider it important to hang out in the "open office" together, but you have the option to spend 3 days per week working from home
• We value your insight and are always open to suggestions
• International environment with a cheerful work atmosphere
• Green office in Millennium Park, equipped with:
• bicycle storage and showers
• restaurant with panoramic views over the Danube and the National Theatre
• free coffee and snacks in our community area where we hang out and play darts, and many dining options in the surrounding area

What your job will be:

• You help maintain the big data cloud platform and thus ensure the platform runs stable and cost efficient.
• You will be responsible for solving the first and second line issues.
• You will help the build team with solving the more complex level 3 issues.
• You identify reoccurring issues, write procedures on handling them and automate their resolution as much as possible.
• You build and maintain our monitoring and dashboards.
• You are keeping our systems running during off office hours, by participating in the on call rotation a few weeks per year.
• You will be receiving training and handovers from the build teams so your knowledge grows and stays up to date with the platform development. This also includes AWS technology used by the platform.

What we expect from You:

• You have
  strong knowledge of Python
  and knowledge of JSON, YAML, Bash and Linux OS or are willing to learn scripting languages that are demanded for the job.
• You have worked in
  support roles
  before and have a passion about
  automating
  .
• You have
  experience in AWS services, Big Data and technologies
  such as: Terraform, Docker, Kubernetes.
• You
  are fascinated by the world of Big Data
  and want to learn new tools and technologies. Specialist literature helps you keep abreast of technology trends, so you feel perfectly at home in a rapidly changing world.
• Your verbal and written skills in
  English
  are excellent. You can communicate easily with colleagues in different parts of our organization.
• You are
  self-sufficient
  . In addition to a training program, you will acquire knowledge on the job, taking the initiative to look for knowledge and answers.
• Nice to have but not needed is
  experience with Open Source technologies
  such as: Airflow, Concourse, Spark, Grafana and Prometheus.
• Nice to have but not needed is
  experience with AI and/or AWS bedrock
  .
• Prior knowledge of banking and insurance products is not essential, but would certainly be of added value.

What you can expect during the recruitment process:

• After sending your CV in English, expect a three-round interview process, one online with our local recruiter, one online in English with the Belgian team leader, and the final round is in person at our office in Budapest (in Hungarian) to get to know each other better.
• An efficient selection process is important for both of us, so we try to make it as fast as possible, and even if you are not selected we will give you a detailed feedback.

About This Opportunity
Business Area Cloud Software & Services
(BCSS) is created to capitalise on the opportunity of the convergence of cloud and services. As our customers deploy 5G, our aim is to accelerate the optimisation and automation of increasingly complex networks by transforming to cloud native software and services.
BCSS combines extensive capabilities in R&D, services, software, lifecycle management and AI to build a competitive position and secure the success of our customers.
The Core Networks Engineering unit is built to ensure a strong focus on end-to-end product development
, with aligned flows, tools, and processes. The unit strives to provide an outstanding customer experience by alignment of Core Networks architecture and products, ways of working, roadmaps, and commercial structure.

Product Development Group, PDG CEE, within PDU CLCS has end-to-end ownership of Cloud Execution Environment (CEE), which is Ericsson’s OpenStack and OPNFV-based virtual infrastructure manager (VIM). Our product is the virtualisation, control, and management layer of our market-leading Network Function Virtualisation infrastructure (NFVi) solution.
It is an industrialised Telecom-grade cloud platform that ensures several applications, such as virtual network functions, can effectively share the infrastructure resources in terms of compute, storage, and network.
PDG CEE is an exciting place to be, with
international Ericsson teams spread in different countries, Sweden, Hungary, India and suppliers in India.
We are seeking an
Experienced System Engineer
who will be responsible for the OpenStack System Area in the CEE development organisation.

What You Will Do

• Lead the technical integration and ongoing evolution of OpenStack components within the Cloud Execution Environment (CEE).
• Translate high-level requirements into well-defined, implementable features and delivery plans.
• Produce system and feature studies, evaluations and clear implementation proposals for CEE.
• Drive and contribute hands-on to development activities and prototyping, ensuring solutions are robust and production-ready.
• Mentor and provide technical guidance to junior engineers, fostering knowledge sharing and best practices.
• Act as an active member of the Technical System Management team, helping set technical direction and priorities.
• Support customer interactions as needed, including responding to technical queries and participating in customer-facing meetings.
• Collaborate closely with Strategic and Technical Product Managers and with upstream open-source team to align development with product strategy.

You will bring

• BSc or MSc in Computer Science, Software Engineering or a related field
• Minimum 5 years’ experience in systems engineering, senior development, or technical leadership roles.
• Hands-on experience with cloud system development and integration of open-source components (OpenStack experience is highly desirable).
• Strong Linux system administration skills and proficiency in programming/scripting (e.g., Python, Bash).
• Excellent written and verbal English communication skills.
• Proven ability to work effectively across teams, communicate technical concepts to diverse audiences, and collaborate with product and upstream open-source stakeholders.
• A pragmatic, hands-on mentality, flexibility, and a commitment to delivering high-quality, maintainable solutions.

What We Offer
Salary package

• Cafeteria fringe benefits (yearly amount of gross 840,000 HUF)
• Annual bonus
• Benefits after life events (eg.: childbirth)

Other

• Employee Assistance Program
• Life and accident insurance
• Wellbeing activities
• Company share purchase plan
• Referral program
• All You Can Move partner

Learning & Development

• Continuous learning through trainings, workshops, and conferences
• Internal and external learning & development opportunities
• Language courses

Facilities

• Modern office in the 11th district
• Hybrid working based on our current Home Office Policy
• Laptop and mobile phone
• Free parking in the secured company underground garage
• Bicycle storage, showers and lockers

Join our Team
About this opportunity:
We are on the lookout for a dedicated Developer to join our team at Ericsson. This engaging role involves the development and maintenance of our products and services � including components, units, nodes, networks, systems, and solutions. As part of your role, you will be tasked with a variety of development undertakings such as requirement analysis, system design, architecture design, hardware design, software design, integration, verification, tools design, and product documentation support, to name a few. You will work according to the Ericsson Product Development Principles, with the backing of specific governance and appointment rules for Developers at stage 8 and 9. More role-specific details can be found in our position description read more

What you will do:

• Deploy the CEE10 Design DGS skill.
• Undertake and manage SDI3 Upgrades.
• Leverage your knowledge sharing and collaboration skills.
• Apply your SDI3 Solution Design capability.
• Perform SDI3 Integration.
• Utilize GDCE effectively.

The skills you bring:

• CEE10 Design DGS.
• SDI3 Upgrade.
• Knowledge Sharing and Collaboration Skills.
• SDI3 Solution Design.
• SDI3 Integration.
• GDCE.
• Coaching and Mentoring.
• Innovation and Creativity.
• Google GCP.
• AWS Public Cloud.
• Azure Public Cloud.
• AWS Outpost.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:
Hungary (HU) || Budapest

Req ID:
778791

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.

The Wow

Our Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!

We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.

What's in it for you?

Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as

• Account creation, verification, updates, and closure
• Account authentication, controls, and security
• User session management
• Responsible Gaming

A taster of what you will be involved with

• Incident & Problem Management
  Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.
• Observability & Metrics
  Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.
• Performance & Capacity
  Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.
• Availability & Change Management
  Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.

What we are looking for

• Observability & Monitoring Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.
• Programming & Automation Proficiency in scripting and coding to automate manual tasks (eliminate "toil") and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.
• Infrastructure as Code (IaC) & Cloud Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).
• Containerization & Orchestration Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.
• CI/CD & Change Management Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don't cause incidents.
• Core Competencies Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.
• AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments
• Cloud Application Load Balancer, preferably with experience on AWS ALB
• Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS
• Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.

What we offer

• Fitness-wellness allowance

🧗‍♂️

• Company mobile phone for private use with 100 GB

📱

• Annual HUF devaluation compensation

💡

• Hybrid model 3 days in the office 🏢

& 2 days from home

🏠

• Private Health Insurance

🩺

• Career development

📈

• Technical and soft-skill training opportunities 🎓
• Breakfast, fruits & lunch 🍎
• Team building events

🥳

Challenge accepted?

If you are interested to learn more, please apply with your CV in English.

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Who You'll Work With
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact
You’ll deploy and scale a next-generation AI platform designed to connect strategy to execution through advanced analytics, machine learning, and agentic systems.

You will sit at the intersection of software engineering and infrastructure, bringing advanced AI capabilities into real-world environments and ensuring they work at scale. You’ll play a key role in how these systems are deployed, adopted, and operated, enabling organizations to translate complex AI strategies into practical, high-impact solutions.

You’ll own the platform delivery lifecycle, bridging product engineering and client environments. Responsibilities include deploying and configuring production-grade systems across cloud and hybrid infrastructures (e.g., AWS, Azure, GCP), validating performance and stability, and ensuring structured handovers for long-term success. Work often involves containerized and distributed systems, including Kubernetes-based environments, where reliability and operational stability are critical. You’ll troubleshoot issues end-to-end and ensure platforms are fully production-ready, while also contributing to deployment tooling, automation, and product feedback loops to improve platform reliability and delivery.

The impact of your work is tangible. You’ll enable clients to run AI-driven workflows and manage intelligent systems within their existing technology ecosystems. Working closely with technical stakeholders, you’ll ensure environment readiness, resolve deployment challenges, and guide adoption through practical best practices. Your experience from the field will also contribute to feedback loops between deployments and product development, supporting the continuous evolution of QuantumBlack, AI by McKinsey technology.

Based in one of our European offices, you’ll work closely with engineers, product teams, and technical experts across the QuantumBlack, AI by McKinsey global community. Beyond platform deployments, you’ll collaborate with data scientists, machine learning engineers, designers, and technologists on interdisciplinary initiatives, contributing to a broader ecosystem of AI innovation. Together, you’ll help operationalize advanced AI systems across industries, driving successful delivery, validation, and adoption in client environments. You'll also contribute to team knowledge-sharing — documenting patterns, refining delivery practices, and supporting colleagues across engagements.

At QuantumBlack, AI by McKinsey, you’ll thrive in an unparalleled environment for growth. You’ll develop a sought-after perspective by connecting technology and business value, work across industries, and collaborate with multidisciplinary teams to unlock the transformative potential of AI, while advancing as a technologist and leader.

Your Qualifications and Skills

• Bachelor’s, Master’s in computer science, machine learning, applied statistics, mathematics, engineering, artificial intelligence, or a related field
• 4+ years of hands-on experience as a Software or Platform Engineer, with exposure to enterprise platform deployments
• Strong engineering fundamentals with proficiency in Python and familiarity with modern full-stack development (e.g., React, NextJS or equivalent)
• Experience designing, deploying, and managing cloud-based systems (AWS, Azure, or GCP), including containerization (Docker) and orchestration frameworks, with hands-on experience operating and troubleshooting production systems
• Deep expertise in Kubernetes cluster architecture, installation, configuration, and lifecycle management at production scale
• Experience with CI/CD pipelines and Infrastructure as Code (e.g., GitHub Actions, GitLab CI, Terraform, Ansible, Helm)
• Strong understanding of data architectures and platform design, including relational and graph databases (e.g., PostgreSQL, Neo4j), data pipelines, and system integration patterns across structured and unstructured data
• Familiarity with AI platform concepts, including model integration patterns, agentic workflows, and how AI-driven applications interact with underlying data and infrastructure is a plus
• Strong problem-solving skills with a structured approach to debugging and resolving issues in complex, non-standard environments
• Experience with DevSecOps and infrastructure security practices (e.g., IAM/SSO, RBAC, secrets management, encryption) is a plus
• Experience with deployment standards, runbook development, and automation frameworks is a strong advantage
• Familiarity with observability, monitoring, and compliance tooling (e.g., Prometheus, Grafana, ELK) and experience working in secure or regulated environments is a plus.
• Willingness to travel
• Ability to communicate effectively with technical and non-technical stakeholders in client-facing settings, including delivering walkthroughs, documentation, and training