Project Assistant

Background
Tasks and Responsibilities:
Duties
Under the direct supervision of the Chief of Public Participation Section (S3 level), the successful candidate will be tasked with the following duties:

• Assisting in the ExB project implementation, in line with project objective throughout the project cycle, including: meeting relevant interlocutors; implementing action plans; providing reports on budget implementation; supporting the documentation of the project for monitoring and reporting purposes; identifying Project-related risks;
• Maintaining close collaboration with OMiS colleagues to ensure alignment across the project; establishing and maintaining regular contacts with direct beneficiaries and all other relevant interlocutors involved in the field of advancing young women role in inter community dialogue and trust-building;
• Providing information for activity reports, technical/outcome reports, progressing reporting as well as the annual final self-evaluation reporting and ad hoc reporting, including by collecting relevant information and data. Collecting and collating information for the development of knowledge products, resources and publications related to the project;
• Supporting the planning and organizating of activities and events, including: contributing to the preparation of relevant background material and documentation; identifying participants and supporting their participation; arranging all needed logistical arrangements such as timely procure accommodation, transportation, translation services, collect invoices and other supporting documents; contributing to reporting and adequate archiving of all relevant activity documents;
• Supporting the organization of bi-annual meeting of the ExB Project Steering Board, including making all needed logistical and administrative arrangements, and contributing to adequate and accurate records;
• Supporting the dissemination of project outputs; supports communication-related activities, including communications/outreach strategy, and social media to disseminate information.

For more detailed information on the structure and work of the OSCE Mission in Kosovo, please see: Mission in Kosovo (osce.org)

Necessary Qualifications

• Completed secondary education, supplemented by formal studies in secretarial, administrative or project management matters.
• Minimum of five years of relevant working experience with governmental, inter-governmental, international organizations or civil society organizations, preferably within OSCE, supporting projects and activities, notably related to gender equality, women and young women empowerment, women’s public participation.
• Experience in managing projects funded by multiple donors.
• Experience in project cycle management and supporting monitoring and evaluation of projects.
• Computer literate with practical experience with Microsoft applications.
• Excellent oral and written communication skills in English and at least one local language

Remuneration Package
Monthly remuneration, subject to social security deductions is 1,233.17 Euro/month.

Social benefits will include participation in the OSCE group medical insurance scheme and the OSCE Provident Fund.

Appointments are normally made at step 1 of the applicable OSCE salary scale. At the discretion of the appointing authority a higher step may be approved up to a maximum of step 3 subject to specific conditions.

If you wish to apply for this position, please use the OSCE's online application link found under OSCE Careers - Jobs. Applicants are encouraged to use the online recruitment and only fully completed OSCE applications will be accepted.

However, if you have technical difficulties with the system you may use the offline application form found under Offline application form | OSCE Employment and forward the completed form quoting the vacancy number by e-mail to: Recruitment.OMiK@osce.org

Kindly note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in languages other than the English language shall not be considered.

The OSCE retains the discretion to re-advertise the vacancy notice, to cancel the recruitment, to offer an appointment/assignment at a lower grade or to offer an appointment/assignment with a modified job description/terms of reference or for a different duration.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate.

For more information on the values set out in OSCE Competency Model, please see https://jobs.osce.org/resources/document/our\-competency\-model

Please note that for this position the OSCE does not reimburse expenses such as travel in connection with interviews,tests, visas and relocation. Please be aware that the OSCE does not request payment at any stage of the application and review process.

The mandatory retirement age at the OSCE is 65 years for contracted positions at the general service, professional and

director level. The Organization shall apply an age limit of 63 years at the time of appointment as the incumbent selected

is normally expected to carry out the contractual obligation of two years.

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Let’s discuss the role

At Wolt, we create technology that brings joy, simplicity, and opportunity to the neighborhoods of the world. Founded in 2014 with restaurant food delivery, we have since expanded to deliver (almost) everything – from groceries to flowers, toys, books, and beyond. Today, Wolt operates in over 500 cities across 32 countries, and since joining forces with DoorDash in 2022, we’ve been growing faster than ever.

Our mission is to make local commerce effortless. For customers, that means quick and reliable delivery of the things they need. For our partners, it means new growth opportunities. For our couriers, it means meaningful earnings with flexibility. Working at Wolt is exciting, challenging, and rewarding – the perfect place for a self-starter who thrives in a dynamic environment and wants to make an impact.

As our new
Retail Account Manager
, you’ll play a key role in helping our retail partners succeed on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.

What you’ll be doing

• Partner Growth – Drive the commercial growth of existing retail partners by delivering strategic, data-driven performance insights and top-tier consultation.
• Portfolio Management – Oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt.
• Performance Optimization – Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results.
• Campaign Management – Work closely with marketing to design and implement promotional activities that drive demand and maximize partner sales.
• Relationship Building – Act as the key contact for appointed accounts, maintaining strong communication, running regular business reviews, and supporting expansion opportunities.
• Team Well-being – Foster a positive, supportive work culture where people feel valued, engaged, and motivated to grow.
• Mentorship – Mentor and guide junior team members, sharing knowledge and supporting their professional development.
• Cross-Functional Collaboration – Ensure smooth communication across functions to align goals and optimize partner performance.
• Hands-On Approach – Contribute to building new structures and processes in a growing market, embracing the start-up mindset of rolling up your sleeves when needed.

Our humble expectations

• Experience – 5+ years of experience in Account Management, Partnership Management, Portfolio Management, Sales or related roles. Experience in retail, e-commerce, or marketplaces is a plus.
• Academic Background - Bachelor’s or Master’s degree in Business, Marketing, Sales, E-Commerce, or a related field is a plus.
• Analytical Thinking – A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.
• Project Management – Skilled in stakeholder management and process implementation, with a structured approach to delivering impact.
• Communication – Excellent interpersonal and business communication skills, with the ability to influence and inspire diverse stakeholders.
• Ownership – Proactive, structured, and detail-oriented with a high sense of responsibility and ambition.
• Collaboration – Team player with a service-oriented mindset and a “can-do” attitude.
• Languages – Fluent in both Albanian & English.
• Driver license - It is a mandatory requirement.

What we offer

• ✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
• 📈 Career Growth – Opportunities to learn and develop within Wolt.
• 🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
• 🏓Team Activities - Monthly team-building events to strengthen collaboration.
• 💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Once applied, a member of our Talent Acquisition team will be contacting you shortly, in order to initiate the hiring process.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Job Title
Technical I, IT Operations (TCF)

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

As a Technical I, IT Operations, you will support the day-to-day performance of end-user technology and site IT operations. This role is a great fit for someone who enjoys hands-on troubleshooting, delivering responsive technical support, and helping create a seamless experience for internal teams.

Responsibilities

• Provide technical support for desktops, laptops, software, printers, peripherals, mobile devices, telephony, and connectivity issues
• Troubleshoot local infrastructure issues, including basic server, network, voice, hub room, and cabling support
• Manage incidents, service tickets, escalations, root cause analysis, and change support activities
• Support onboarding, offboarding, ramp-up/ramp-down activities, business continuity testing, and compliance requirements
• Maintain IT service standards while partnering with operational teams to deliver timely communication and strong customer experience
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Qualifications

• 1+ years of IT support experience in a Windows environment
• Experience supporting desktop and laptop hardware and software
• Strong troubleshooting, problem-solving, and customer service skills
• Ability to manage multiple support tasks in a fast-paced operational environment
• Strong communication skills and advanced English proficiency to deliver clear user updates and technical guidance.
• Experience working with incident management, ticket resolution, and escalation processes

Nice To Have

• Bachelor’s degree or diploma in Computer Science or a related field
• MCSE or equivalent certification
• Experience supporting Citrix environments
• Knowledge of ITIL-based support processes

About The Role
We’re looking for a Cloud DevOps Engineer with a strong background in Windows systems administration and Microsoft Azure. In this role, you'll support enterprise-grade infrastructure alongside senior Cloud Architects—solving complex issues, optimizing system performance, and shaping scalable cloud environments.

This isn’t just about “keeping the lights on”—it’s about joining a high-impact project where automation, architecture alignment, and continuous delivery are the standard.

Your Responsibilities

• Operate and optimize Windows-based infrastructure within hybrid and Azure environments
• Collaborate closely with the Cloud Architecture Team to troubleshoot and solve infrastructure issues
• Develop and maintain PowerShell scripts for automation and system efficiency
• Contribute to CI/CD pipelines and Infrastructure-as-Code projects
• Ensure secure and scalable cloud operations, including identity, compliance, and monitoring
• Participate in infrastructure planning, assessments, and modernization strategies

Your profile

• Experience in a DevOps or SysAdmin role with a focus on Windows Server and Azure
• Solid skills in PowerShell and automation workflows
• Good understanding of DevOps tools and practices (IaC, CI/CD, Monitoring)
• Knowledge of Azure Active Directory, Defender, Azure Monitor, AVD, etc.
• Strong problem-solving skills and a team-first attitude
• Fluent English (German is a plus)

Why us?

• Remote-first work model with clear structures and high personal responsibility
• Projects in regulated industries such as Health, Banking, and Security
• Headquartered in Germany with a European delivery model
• Collaborative European teams with experienced senior profiles from Enterprise and Public Sector environments
• Flat hierarchies and direct communication – short decision paths, clear decisions
• Founder-led company, working closely and directly with the founders
• Impactful role: You shape processes that directly enable growth
• Professional development: Budget for training & certifications
• Team events at least twice a year across Europe
• Corporate benefits
• Gym membership (cost covered by CloudAstro)

Ready to launch your next Cloud mission?
Apply now and help us push the boundaries of what’s possible with Windows & Azure.