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QA Engineer

QA Team Leader

EveryMatrix

Zagreb

Apply on the employer's site

Role description

About us:
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
200 customers worldwide.
But that's not all! We're not just about numbers,
we're
about people. With a team of over 1500 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

Zagreb office is part of OddsMatrix, which empowers clients to unleash bold ideas and deliver outstanding player experiences. For over a decade, we have offered tailored B2B sports betting solutions for every market. Featured services include turnkey betting software (online, retail and omnichannel), real-time sports data APIs and data feeds.

We are looking for a passionate and dedicated
QA Team Leader
to join our team in Zagreb, Croatia!
What you'll get to do:

Define, develop, and implement quality assurance best practices and procedures, including test plans and test cases and testing strategy.
Utilize Playwright with JavaScript for automation testing, ensuring robust and efficient test scripts.
Perform comprehensive testing such as Black Box, Grey Box, Exploratory, Smoke, Regression, and End-to-End testing.
Conduct root cause analysis on identified defects, providing sufficient details for replication and resolution.
Create/execute the test plan and present the test results. Identify high-quality bugs based on department standards and accurately execute regressions on existing bugs.
Collaborate closely with developers to identify, reproduce, and resolve bugs.
Share constructive feedback with team members and stakeholders to improve the product quality.
Accurately document and report issues with detailed steps to reproduce and observed behaviors.
Lead a team of 2 people.

What You need to shine:

Experience: 5+ years of experience in software testing.
Technical Skills:
Hands-on experience with Playwright and JavaScript.
Familiarity with issue tracking tools such as JIRA. Experience working with test management tools like TestRail.
Experience with java based testing frameworks such as TestNG, Spring. Experience using CI tools.
Experience with SQL database queries.
Knowledge:
Solid understanding of software testing methodologies and procedures.
Familiarity with SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle) processes.
Testing Platforms:
Experience testing on various platforms, including mobile and desktop environments.
Detail-Oriented:
Accuracy in documenting issues, reproducing steps, and reporting observed behavior.
Analytical mindset, adaptability and initiative.

Here's what we offer:

A salary from 3.200 to 3.600 EUR (gross/brutto1).
On-site work with sliding work schedule (start anytime between 8:00 to 10:00 am).
Start with 23 days of annual leave, with 2 additional days added each year, up to 33 days by your fifth year with us.
Benefit from two Free Fridays each year, limited to one per quarter.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include on-site massages, and frequent team-building activities in various locations.

Benefits & Perks:

Monthly meal allowance.
Paid Personal Days for specific life events, including but not limited to childbirth, wedding, relocation, blood donation, and volunteering.
Private health insurance and an extended health plan – Wiener.
Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly and a budget for external training.
In-house English course and presentation skills training.
Multisport card.
Travel expenses – depending on the place of residence.
Easter, Christmas, summer and referral bonuses.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
Documentar procesos actuales y futuros (As-Is / To-Be).
Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

Dar seguimiento a planes de trabajo, tareas y pendientes del área.
Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
Traducir requerimientos del negocio en definiciones claras para su implementación.
Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

Administrar repositorios, controles y documentación del área.
Colaborar con distintas áreas en temas relacionados con procesos y operación.
Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

Conocimientos en análisis y rediseño de procesos (BPM).
Experiencia en modelado de workflows y manejo de estructuras JSON.
Conocimientos básicos de automatización de procesos o flujos operativos.
Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
Deseable: nociones básicas de APIs, lógica condicional o integraciones.
Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

Pensamiento analítico y enfoque práctico.
Organización y buena administración del tiempo.
Comunicación clara, tanto escrita como verbal.
Proactividad y sentido de responsabilidad.
Atención al detalle.
Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

Seguro de Gastos Médicos Mayores
Comedor
Fondo de Ahorro
Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.