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QA Engineer

Quality Engineer (Brazil)

FileCloud

São Paulo

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Role description

FileCloud is looking for a highly motivated and experienced
Quality Engineer to join our team in Brazil
. This role will involve creating test cases, preparing test data, maintaining quality in sprints, ensuring product is defect free and delivering a positive user experience. The ideal candidate will have the ability to think outside of the box, leverage modern AI-assisted engineering practices, and develop creative approaches to testing complex systems. This role is remote and will require working remotely with other team members.

About the Product & Company:
FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform. We are currently expanding our team as we grow and improve FileCloud.

Key Responsibilities:

Collaborate with the QE Practice Lead to create comprehensive test plans that outline the testing scope, objectives, and strategies
Develop detailed test cases based on requirements, functional specifications, and user stories
Work with automation testing frameworks – prepare, implement and run test cases. Contribute to existing test case repositories and suites
Utilize AI-assisted tools and techniques to improve test coverage, accelerate test design and execution activities, support root cause analysis, and increase overall quality engineering efficiency.
Execute test cases to validate software functionality, identify defects, and ensure that the software meets quality standards
Perform Sprint testing to validate new code changes and perform stress testing of features as per impact analysis
Ensure Quality of architectural foundations of the software
Document defects found during testing in a clear and structured manner and report into defect management tool
Manage test data and ensure its availability, relevance, and consistency for testing purposes
Test reporting and metrics
Collaborate with cross functional teams
Estimate, prioritize, plan and coordinate testing activities

Qualifications and Skills:

Bachelor’s degree in computer science
5+ years of hands-on experience in software Quality Engineering
Strong understanding of software development life cycle (SDLC) and Agile methodologies
Strong knowledge of software QA methodologies, tools, and processes
Practical experience with automation testing methodology and frameworks
Experience using test and defect management tools (i.e. Jira / TestRail)
Experience in writing clear, concise, and comprehensive test plans and test cases
Set up and maintain test labs with multiple testing environments
Reproduce reported customer problems to help developers troubleshoot, diagnose, and resolve issues
Understanding of distributed, complex systems and architectural concepts (queues, cache, web sockets)
Practical experience using AI tools and AI-assisted workflows to improve software quality, test design, defect analysis, test data generation, automation development, and overall testing efficiency.
Knowledge of testing on both Linux and Windows operating system
Good understanding of API’s and API testing methods
Ability to think outside of the box to identify edge cases
Knowledge of CI/CD pipelines and Jenkins is a plus
ISQBT certification is a plus
Effective communication and collaboration skills are key
Proactive and Open attitude

What We Offer:

Be part of a team of passionate, committed individuals dedicated to building a world-class product
Dedicated time for training and education opportunities
A mentorship model wherein your mentor and team support your development
A competitive salary with an annual bonus
Fully remote working whilst offering flexible hours that fall outside of the companywide core hours of 9am -12pm (US Eastern time zone)
20 days of paid time off which increases by a further 2 days after 3 years of service and 3 days after 5 years of service (in addition to 10 public holidays in your country)
Paid day off on your birthday or on an alternative day if your birthday falls outside a normal working day
Paid day off to volunteer with the charity of your choice
Paid monthly internet cost, as well as lunch and wellbeing stipend provided
Reimbursement of all hardware costs associated with the role

We conduct background security checks for everyone joining our team.

AI-assisted screening may be used during the application review process.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
Documentar procesos actuales y futuros (As-Is / To-Be).
Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

Dar seguimiento a planes de trabajo, tareas y pendientes del área.
Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
Traducir requerimientos del negocio en definiciones claras para su implementación.
Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

Administrar repositorios, controles y documentación del área.
Colaborar con distintas áreas en temas relacionados con procesos y operación.
Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

Conocimientos en análisis y rediseño de procesos (BPM).
Experiencia en modelado de workflows y manejo de estructuras JSON.
Conocimientos básicos de automatización de procesos o flujos operativos.
Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
Deseable: nociones básicas de APIs, lógica condicional o integraciones.
Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

Pensamiento analítico y enfoque práctico.
Organización y buena administración del tiempo.
Comunicación clara, tanto escrita como verbal.
Proactividad y sentido de responsabilidad.
Atención al detalle.
Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

Seguro de Gastos Médicos Mayores
Comedor
Fondo de Ahorro
Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.