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QA Engineer

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QA Engineer

Quality Engineer (m/f/d)

Giesecke+Devrient

Ilion

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Role description

Veridos provides secure and innovative identity solutions to governments worldwide. We help ensure every citizen has access to a trusted legal identity – enabling participation in society and access to essential services. From passports and ID cards to mobile IDs and border control systems, we deliver end-to-end identity solutions tailored to national needs. Join our multicultural workforce to create innovative solutions that make a worldwide impact.

As a joint venture of Giesecke+Devrient, a global SecurityTech company and Bundesdruckerei, the German state printing service, we are always looking for talented and motivated colleagues who share our vision and want to shape the future of identities with us.

Quality Engineer (m/f/d)
Veridos Matsoukis S.A., a leading Security Printing Company and proud member of the VERIDOS and G+D Group, is looking for a dynamic Quality Engineer to join our team. The role’s mission is to ensure products, materials, and processes consistently meet quality, performance, and compliance requirements with a Key Objective to Prevent defects and improve product performance. The person is expected to drive product, material and process quality excellence in manufacturing activities by ensuring

  • robust performance, effective control of production conditions, and continuous improvement of processes
  • outputs meet defined standards, compliance requirements, and customer expectations

It offers the opportunity to work in an international and technologically advanced environment, contributing directly to the integrity and reliability of secure identity products used around the world. Reporting to the Operational Quality Manager, your Key Responsibilities tasks include, but are not limited to the following:
Your Tasks and Responsibilities:

  • Design, develop and continuously improve manufacturing processes and practices to ensure product quality, reliability and cost efficiency.
  • Drive continuous improvement initiatives to reduce Cost of Non-Quality (CoNQ), improve product performance and enhance manufacturing effectiveness.
  • Manage material qualification, performance evaluation, delta qualifications and change validation activities in collaboration with R&D and production teams.
  • Monitor and optimize critical production parameters, identify process variability and implement actions to ensure stable and consistent quality results.
  • Support process validation, new product introduction and manufacturing changes to ensure compliance with defined standards, specifications and tolerances.
  • Analyze production and quality data, identify root causes of issues and lead structured problem-solving activities (e.g., RCA, 8D) and CAPA implementation.
  • Strengthen in-process quality control systems by improving control plans, inspection methods and quality procedures.
  • Conduct manufacturing process audits, ensure compliance with standards, and provide guidance and training on quality practices.
  • Act as Quality Representative in Production Performance Dialogue Meetings, collaborating closely with production, engineering and quality teams.
  • Office-based across company facilities in Athens, with occasional travel to suppliers, customers or partners as required.

Your Qualifications:
The ideal candidate will have:

  • Bachelor’s degree in Engineering, Materials Science, Quality Management, or a related technical field.
  • Minimum 2 years of experience in Quality, Manufacturing Engineering, Process Engineering, or Operations.
  • Solid knowledge of quality tools, methodologies and concepts, with experience in problem-solving techniques (e.g., Root Cause Analysis, 8D, CAPA).
  • Knowledge of Lean and Six Sigma methodologies is considered an advantage.
  • Good understanding of material behavior, product performance characteristics and manufacturing processes.
  • Strong analytical and problem-solving skills, with the ability to identify issues, analyze data and drive improvement actions.
  • Excellent organizational skills and attention to detail, with a strong commitment to quality and continuous improvement.
  • Ability to collaborate effectively with cross-functional teams, including Production, Engineering, R&D and Quality.
  • Proficiency in MS Office applications.
  • Fluency in Greek and English, with excellent verbal and written communication skills.

At Veridos Matsoukis S.A., we value precision, teamwork, and continuous improvement.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

  • Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
  • Documentar procesos actuales y futuros (As-Is / To-Be).
  • Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
  • Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

  • Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
  • Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
  • Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
  • Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
  • Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

  • Dar seguimiento a planes de trabajo, tareas y pendientes del área.
  • Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
  • Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
  • Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

  • Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
  • Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
  • Traducir requerimientos del negocio en definiciones claras para su implementación.
  • Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

  • Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
  • Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
  • Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

  • Administrar repositorios, controles y documentación del área.
  • Colaborar con distintas áreas en temas relacionados con procesos y operación.
  • Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

  • Conocimientos en análisis y rediseño de procesos (BPM).
  • Experiencia en modelado de workflows y manejo de estructuras JSON.
  • Conocimientos básicos de automatización de procesos o flujos operativos.
  • Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
  • Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
  • Deseable: nociones básicas de APIs, lógica condicional o integraciones.
  • Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

  • Pensamiento analítico y enfoque práctico.
  • Organización y buena administración del tiempo.
  • Comunicación clara, tanto escrita como verbal.
  • Proactividad y sentido de responsabilidad.
  • Atención al detalle.
  • Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

  • Seguro de Gastos Médicos Mayores
  • Comedor
  • Fondo de Ahorro
  • Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Quality Engineer (m/f/d)Giesecke+Devrient

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Quality Engineer (m/f/d) — Giesecke+Devrient | mentors.coach