Data Engineer
Regional Installation Engineer - São Paulo SP
Sao Paulo
Apply on the employer's siteRole description
Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
Die Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure that everyone has access to the healthcare they need today and for generations to come. To create a world where we all have more time with the people we love. That is what makes us Roche.
As aTechnical Specialist SWA you will be Roche’s focal pointfor the installation, technical release, and support of analytical systems and laboratory automation.
About the opportunity:
- Lead installation and relocation of Roche SWA (Serum Work Area) analytical instruments and basic automation instruments.
- Technical knowledge transfer to other Field Service Engineers.
- Technical release of analytical systems for laboratory use, with IQ and OQ implementation process.
- Independent analysis and resolution of common questions and issues related to installations, referring more complex matters to higher levels.
- Awareness of new service bulletins, urgent news from Global Customer Support (GCS), and other forums.
- Close collaboration with RCSC and affiliates to share technical experiences, implement new ways of working, and promote teamwork across borders.
- Support for the coordination of service at the customer site, as well as general/technical advice to service coordination and timely/accurate data recording in CRM.
- Ensuring all regional activities are documented in compliance with quality procedures, monitoring local reports, costs, and mandatory trainings.
Who you are:
- Basic knowledge of electronics, electro-mechanical systems, Information Technology, and Networking.
- Excellent analytical, problem analysis, and decision-making skills, as well as effective planning, organizational, and time management skills.
- Customer service orientation, mastering written/verbal communication, organization, and prioritization skills.
- Fluency English and Portuguese (verbal and written).
- Valid driver’s license.
- Open for frequent travels both local and regional (on average, 80% travel required, which could last the entire week).
Degree with full technical higher education inBiomedical Engineering, Precision Mechanics, Electronics, Information Technology, Medical Technology, or related specialties.
Fluent English
Availability to work based in São Paulo (ability to travel up to 80% of the time)
Os benefícios de realocação não estão disponíveis para essa posição.
Wer wir sind
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
Gemeinsam können wir eine gesündere Zukunft gestalten.
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.
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