Senior DevOps Engineer

We are looking for a
Senior DevOps Engineer
to join a team focused on platform reliability, advanced troubleshooting, and automation for core client platforms. This role combines analytical, diagnostic, and project-based work, requiring deep technical expertise across infrastructure, containers, and cloud services to resolve complex incidents and drive long-term system stability.

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.
Responsibilities

• Serve as the escalation point for advanced incident management, performing deep-dive troubleshooting of infrastructure, containers, and cloud services to resolve complex or prolonged incidents
• Lead Root Cause Analysis for major or recurring issues, document findings, and implement permanent corrective actions to reduce recurrence
• Troubleshoot pipeline failures, maintain infrastructure-as-code, and develop and optimize the CI/CD toolchain
• Plan and execute non-standard, high-risk, or architectural changes, such as cluster migrations and major upgrades
• Analyze system performance, adjust resources, and tweak configurations for stability and cost optimization
• Create and update Standard Operating Procedures and Runbooks, and conduct training sessions
• Participate in on-call rotation to cover escalations and complicated deployment issues, including stand-by and troubleshooting modes during weekends

Requirements

• 5+ years of relevant experience in DevOps engineering or a related field
• Knowledge of Windows, Linux, PowerShell, and Bash scripting
• Expertise in IIS, HAProxy, and RabbitMQ
• Background in Active Directory and Security TLS certificates management
• Proficiency in Kubernetes, Terraform, and Helm
• Familiarity with AWS IAM, EKS, ASG, ALB/NLB, and Route53
• Skills in Ansible for configuration management and automation
• Understanding of JEMSfm, JEMSco, JEMSts, and JEMSmm platforms
• Competency in IoT Edge environments
• Knowledge of PowerBI, DWH, and MS SQL
• Flexibility to use on-call work modes, including stand-by and troubleshooting, across weekday and weekend coverage
• English proficiency at B2 level or higher

We offer

• We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

• We invest in your growth

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

• We cover it all

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Four trust days per year for personal needs
• Discounts for fitness clubs
• Benefits package (hotels, restaurants, stores and services)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.