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Data Engineer

Senior Platform Architect

Zendesk

Parisfulltimearchitect

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Role description

Job Description

Position Overview

As a Senior Platform Architect , you will serve as the elite technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform . You will design and architect next-generation service solutions that drive measurable business outcomes, transforming traditional support centers into highly efficient, Autonomous Service Workforces .

Simultaneously, you will act as a critical technical advisor to our enterprise sales organization, providing best practices and technical architecture guidance to exceed new bookings, expansion, and customer retention targets.

Main Responsibilities

Strategic Value & Executive Advisory

  • Executive Technical Value: Partner with sales engineers and business consultants to drive strategic discussions, effectively communicating complex technical architecture and the concrete business value of AI to C-suite and director-level executives.
  • ARR & Pipeline Impact: Serve as a high-impact technical overlay resource, driving Individual-Level Annual Recurring Revenue (ARR) through strategic discovery, scoping, and successfully managing complex Proof of Concepts (POCs) for key expansion and cross-sell opportunities.

AI & Platform Architecture

  • Autonomous Service Deployment: Master and deploy the Zendesk Agent Builder and Action Builder to architect multi-step, agentic workflows, helping customers reach and exceed an 80% automated resolution target .
  • Ecosystem Integration & Connectivity: Architect modern integrations connecting the Zendesk platform to external AI platforms and enterprise applications. Design these connections utilizing the Zendesk MCP (Model Context Protocol) Server , comprehensive APIs, and advanced Integration Platforms as a Service (iPaaS), while applying scalable enterprise integration patterns.
  • Knowledge & Memory Engineering: Leverage Zendesk's Context Graph (operational memory layer) and Knowledge Graph connectors to integrate unstructured, federated enterprise data sources (e.g., SharePoint, Confluence, Google Drive) into the customer’s AI ecosystem without data migration.

Cross-Functional Leadership & Delivery

  • The "Road to 80%" Methodology: Lead the critical technical hand-off between pre-sales and post-sales implementation teams, ensuring long-term AI deployment success, continuous quality assurance via AI Quality Scores , and ongoing expansion.
  • Subject Matter Expert (SME): Act as the organizational authority on Zendesk platform security, planetary scalability, custom data models, and Zendesk Copilot implementations.
  • Product Liaison: Partner directly with Product Engineering, Product Marketing, and the HyperArc-powered analytics teams to serve as a feedback loop, directly shaping the future roadmap of the Zendesk AI architecture.

Required Qualifications

Core Experience & Business Acumen

  • Solutions Architecture & Consulting: 8–10+ years of experience in enterprise system/solution architecture, technical presales, or professional IT consulting services.
  • AI & Large Language Model (LLM) Literacy: Exposure to or hands-on experience with experience architecting and deploying generative AI solutions, prompt engineering, Retrieval-Augmented Generation (RAG) frameworks, and Agentic AI reasoning systems.
  • Modern API & Integration Proficiency: Advanced expertise with RESTful APIs, JSON implementations, web services, database design, data modeling, and Model Context Protocol (MCP) configurations.

Infrastructure & Security

  • Cloud Ecosystems & iPaaS: Deep familiarity with cloud environments (AWS, Azure, GCP) and experience orchestrating enterprise-wide data utilizing iPaaS applications.
  • Enterprise Security & Compliance: Comprehensive knowledge of Single Sign-On (SSO) configurations, OAuth, advanced data privacy frameworks, and token-based AI authentication capabilities.
  • Technical Web Stack: Solid understanding of frontend and scripting capabilities (HTML, CSS, JavaScript) and modern SaaS application development architectures.

Soft Skills & Leadership

  • Exceptional Communication: Proven track record of influencing senior stakeholders, distilling highly technical AI concepts into business outcomes, and delivering flawless technical presentations both onsite and remotely.
  • Thriving in Fast-Paced Environments: Ability to prioritize multiple complex, concurrent transformation accounts while maintaining a proactive, can-do attitude.

Desirable Qualifications

  • Enterprise Software Implementation: Previous experience managing large-scale implementations of enterprise class Customer Service software or ITSM platforms.
  • Advanced Analytics & Business Intelligence: Experience utilizing advanced diagnostic analytics systems for root-cause and trend analysis.
  • Modern Frontend Frameworks: Familiarity with modern JavaScript frameworks such as React, Vue, or Node.js to assist in custom app development.
  • Practical experience using AI-augmented tooling (e.g., Claude Code, Cursor) to enhance daily productivity, scale technical output, and model AI best practices.
  • Strong sales acumen and previous experience in a technical presales or solutions architecture role within an enterprise SaaS environment.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Data Engineer

Data Management Coordinator

CEB - Council of Europe Development Bank

Paris

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Role description

Location
: Paris, France

Grade
: B4 - B5

Contract
: Initial four-year appointment, including a one-year probationary period, with the possibility of renewal and conversion to a permanent contract.

Salary
: Monthly salary starting between €5,071.20 and €5,890.95, depending on experience, plus allowances based on eligibility. Remuneration is tax-exempt in France.

Closing date
: 4 September 2026, midnight Paris time.

Help shape how data is used and trusted across an institution with a uniquely social mission.

The Council of Europe Development Bank (CEB) is a multilateral development bank with an exclusively social mandate from its 43 member countries. The CEB finances investment and provides technical assistance in sectors including education, health and affordable housing, with a particular focus on vulnerable populations and the social dimensions of climate change and the environment.

Within the Loans and Social Development Directorate, the Pricing and Reporting Unit plays a vital role in supporting the Bank’s project lifecycle. Working closely with colleagues across the organisation, the Directorate develops lending and grant operations that deliver meaningful social impact throughout Europe.

The Pricing and Reporting Unit is seeking a Data Management Coordinator to strengthen data quality, improve reporting capabilities and support the effective management of business applications and processes. This is an opportunity to contribute to high-impact work while helping ensure that data remains accurate, accessible and trusted across the Bank.

In this role, you will support the development and continuous improvement of databases and reporting tools, coordinate actions to address data quality issues, and work closely with Data Architects, Data Owners and IT teams to ensure data structures align with business needs. You will provide first-line support to users of business applications, investigate incidents and root causes, and contribute to service improvements across the function.

You will also develop indicators and reports, maintain and update databases, support compliance with reporting requirements, and ensure records remain comprehensive and reliable. Through your work, you will help shape the way information supports decision-making across the organisation.

Requirements

Essential

  • University degree, preferably in statistics, computer science or a related field with a few years professional experience.
  • Demonstrated experience in data management, data governance, data quality, or a similar data-focused role, with a sound understanding of the importance of maintaining accurate, reliable and trusted information across business processes.
  • Strong working knowledge of databases, Excel, SQL and reporting tools, with the ability to extract, analyse and interpret data to support operational activities and reporting requirements.
  • Proven experience in database and reporting automation, identifying opportunities to improve efficiency and streamline processes through effective use of technology.
  • Experience investigating data and system-related issues, conducting root cause analysis and coordinating with business and IT stakeholders to ensure timely and effective resolution.
  • Ability to manage multiple priorities and work effectively across teams, supported by strong analytical and problem-solving skills and a collaborative approach.
  • User-oriented mindset with the ability to communicate complex data topics clearly to both technical and non-technical audiences.
  • Excellent command of one of the CEB’s two official languages, English or French, both written and spoken, together with knowledge of the other language and a commitment to reaching a good working level.
  • Citizenship of one of the CEB Member States.

Desirable

  • Experience with Power BI and Microsof Dynamics, particularly where these tools have been used to strengthen reporting capabilities and support business processes.
  • Previous experience in a banking or financial services environment, bringing an appreciation of the reporting standards and controls associated with regulated organisations.
  • Knowledge of one or more additional languages spoken in CEB Member States.

How to apply

*Submit your CV and cover letter via the CEB’s online application system at

https:// jobs.coebank.org/. Applications are welcome in English or French and must be submitted by midnight Paris time on 4 September 2026. Only nationals of CEB Member States are eligible.*

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Data Engineer

Applied AI - Senior Data Engineer

Nexans

Puteauxsenior

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Role description

Présentation de Nexans

Nexans a initié une orientation stratégique majeure vers l'innovation et le Digital pour accompagner sa croissance en valeur plutôt qu'en volume. Au sein de la Direction de la Stratégie, Innovation et Digital & AI, l'équipe Digital, Data & AI construit les nouvelles solutions Digitales s'appuyant sur les technologies Cloud, Data et IA. Cette Direction est stratégique pour la croissance du groupe au travers des 2 piliers Digital Services et Digital Sales.

Contexte / Raison d'être du poste

Dans ce contexte, vous serez amené(e) à concevoir et construire, en tant que contributeur technique de référence, les socles data et les solutions qui accélèrent la transformation numérique du groupe. Vous apporterez votre expertise pour livrer des architectures et des pipelines robustes et assurer l'alignement entre les besoins business et les capacités techniques, sans responsabilité d'encadrement d'équipe.

Missions / Tâches

Dans ce cadre, vous aurez à :

  • Concevoir et mettre en œuvre des architectures de données scalables et performantes dans divers domaines (industriel, financier, achats, ventes).
  • Développer des pipelines de données robustes, des applications backend et des API, en garantissant la cohérence entre les outils et les données.
  • Créer des use cases orientés business en exploitant les données disponibles (dashboards, applications, modèles).
  • Faciliter l'acculturation des parties prenantes à la donnée et contribuer à l'établissement de la gouvernance des données.
  • Contribuer au déploiement des solutions data et des initiatives d'IA, avec des impacts mesurables (OKR, KPI).

Profil recherché

Diplôme d'une école d'ingénieur ou équivalent. Vous justifiez d'un minimum de 8 ans d'expérience dans l'écosystème moderne des données et dans l'accélération de dispositifs commerciaux digitaux et de socles data pour la production industrielle. Vous disposez d'une solide expérience de la résolution de problèmes complexes en environnement international et d'un historique de mise en œuvre de cas d'usage d'IA à impact mesurable. La maîtrise du français et de l'anglais est requise. Ce poste est un rôle d'expertise technique (contributeur individuel), sans encadrement d'équipe.

Compétences requises

Les compétences attendues pour mener à bien ces missions sont :

  • Expertise approfondie en Data Software Engineering.
  • Maîtrise de Python, Databricks, MLflow et des pipelines de données automatisés.
  • Expérience solide des technologies ETL et des plateformes Cloud (Azure, AWS, GCP).
  • Connaissance approfondie des environnements virtuels et des systèmes de packaging.
  • Expertise des données transactionnelles (ERP, SAP, CRM, Business Objects).
  • Compétences en développement d'applications backend et d'API, et avec les frameworks de machine learning et d'IA.
  • Expertise sur les outils de Dataviz (PowerBI, …)

Soft Skills

Au-delà des compétences techniques, les qualités personnelles suivantes sont essentielles pour ce poste :

  • Autonomie et fort sens des responsabilités sur les sujets techniques confiés.
  • Excellentes compétences en communication et en gestion de projet.
  • Capacité à traduire les besoins business en solutions techniques, et inversement.
  • Forte adaptabilité et agilité dans un environnement en constante évolution.
  • Esprit collaboratif et de partage des bonnes pratiques au sein de l'équipe.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Data Engineer

Industrial data & performance specialist

耐克森中国

Puteauxsenior

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Role description

Job Description
Industrial data & performance specialist

Posting Start Date: 8/14/26

Industrial Operations

France

Nexans France - Puteaux (Lightwell)

Full Time

Junior professional – up to 5 years

ID: 80750

The company has finalized a bold strategic move to become an electrification pure player.

Digital business transformation is a journey to adopt and deploy digital technologies and business models to improve performance quantifiably. The first step is to grasp the need for change—an imperative driven by the inevitability of digital disruption. Digital disruption now has the potential to overturn incumbents and reshape markets faster than perhaps any force in history. Simply put, digital disruption is the effect of digital technologies and business models on a company’s current value proposition, and its resulting market position.

Nexans has launched key partnerships in the digital area in order to amplify its transformation.

  • Nexans partners with Schneider Electric on digital transformation program to bring industrial 4.0 to plant operations and amplify sustainability. The aim is to accelerate the transformation of Nexans into a business driven by clear, rich and actionable data as the foundation for improved business performance, safety and flexibility.
  • Nexans announced a collaboration with Microsoft to electrify the future by accelerating the development of digital solutions , developing enhanced artificial intelligence (AI) and cloud solutions as the foundation for digital services and solutions that will drive the global energy transition.

During the last years, a Group-wide digitalization program has been rolled out across more than 40 manufacturing sites. This program has established solid foundations in areas such as Fabriq, MES, IoT, and data analytics. The Group is now entering a new phase, focused on consolidating existing gains, ensuring continuity, and defining the next frontier of its industrial transformation. Key new challenges include integrating artificial intelligence into core processes and initiating a strategic vision for plant robotics. This role is central to structuring and driving these innovation tracks in a scalable, sustainable, and business-aligned way.

Areas Of Responsibilities
Industrial Data & Analytics Ownership

  • Act as Subject Matter Expert (SME) for industrial data platforms, including Historian, Insight and Databricks applications.
  • Responsible for training and for achieving a strong level of application stabilization and adoption, with the support of other departments (Core IT, DnD, external suppliers).
  • Serve as Subject Matter Expert (SME) and Data Owner for industrial performance data within the data lake, ensuring data quality, consistency, governance, and documentation.
  • Own and maintain industrial performance dashboards, ensuring alignment with business needs and operational realities.
  • Coordinate with other data stream owners (ERP, Supply Chain, etc.) to identify synergies and data visualization opportunities across the organization.

Performance Analysis & Improvement Support

  • Analyze industrial and operational data to identify performance improvement opportunities across sites, processes, and assets.
  • Translate operational challenges into data-driven insights, KPIs, and analytical use cases.
  • Support performance benchmarking, monitoring, and continuous improvement initiatives.
  • Contribute business context and use-case input to the Group's exploration of AI and other emerging technologies applied to industrial performance, supporting the dedicated teams driving these initiatives

Data Products, Tools & Stakeholder Collaboration

  • Design, develop, and deploy standardized dashboards, KPIs, and analytics tools for industrial sites.
  • Work closely with site teams, performance leaders, and IT/digital stakeholders to ensure tools are usable and adopted.
  • Onboard users onto data tools and platforms by building engagement and motivation rather than relying on hierarchical authority, fostering genuine ownership and sustained adoption.
  • Provide support, documentation, and training to key users to enable effective use of data tools.

Profile

  • 3–5 years of experience in industrial data, manufacturing analytics, performance analysis, or a related field.
  • Solid understanding of industrial data flows from shop-floor systems to data platforms and data lakes.
  • Strong analytical skills with the ability to translate data into actionable operational insights.
  • Comfortable working at the interface between operations, performance teams, and IT/digital functions.
  • Proactive, structured, and curious mindset with strong communication and collaboration skills.
  • Ability to onboard and convince diverse stakeholders (site teams, management, IT/digital functions) to drive adoption of data tools and platforms, effectively "selling" the value of data internally.
  • Hands-on experience with industrial systems such as Historian, MES, SCADA, and data visualization tools (e.g. Power BI, Tableau, Grafana).
  • Languages: Fluent in English (mandatory). - Other languages (French, Spanish, Portuguese) are a plus depending on plant locations.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Data Engineer

Data Lead Ingénierie Cloud - F/H

Thales

Vélizy-Villacoublaylead

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Role description

Lieu : Vélizy-Villacoublay, France

Construisons ensemble un avenir de confiance
Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber & Digital. Il développe des produits et solutions qui contribuent à un monde plus sûr, plus respectueux de l’environnement et plus inclusif. Le Groupe investit près de 4,5 milliards d’euros par an en Recherche & Développement, notamment dans des domaines clés de l’innovation tels que l’IA, la cybersécurité, le quantique, les technologies du cloud et la 6G. Thales compte près de 85 000 collaborateurs dans 65 pays.

Nos engagements, vos avantages

  • Une réussite portée par notre excellence technologique, votre expérience et notre ambition partagée
  • Un package de rémunération attractif
  • Un développement des compétences en continu : parcours de formation, académies et communautés internes
  • Un environnement inclusif, bienveillant et respectant l’équilibre des collaborateurs
  • Un engagement sociétal et environnemental reconnu

Votre quotidien
Rejoignez-nous sur le campus Vélizy qui héberge une grande diversité d’activités Thales, aéro, défense, civile,... A l'ouest de Paris, ce site offre un environnement de travail équipé des dernières innovations technologiques et propose des services permettant de concilier vie professionnelle et personnelle.

Au sein de Thales
Thales Corporate Engineering,
vos
principales missions seront :
Architecture & Pipelines

  • Concevoir, développer et maintenir des pipelines data scalables et résilients sur GCP
  • Implémenter des processus ETL / ELT via Data Fusion GCP et Dataflow GCP (Apache Beam). L’environnement GCP sera la plateforme Cloud souveraine S3NS.
  • Rebrancher le module Engineering Delivery Dashboard (EDD) sur le nouveau modèle de données CORE (actuellement sur donnée brute)
  • Modéliser et intégrer les données DevLake dans BigQuery selon l'architecture cible

Modélisation & Qualité de la donnée

  • Définir et déployer le design du modèle de données (conception, réplication, modélisation)
  • Concevoir et opérer le cadre de Data Quality : règles métier, contrôles automatisés, détection d'anomalies
  • Mettre en place les pratiques d'observabilité, de lineage et de gestion des métadonnées

Mise à disposition des données pour l'IA

  • Assurer la disponibilité des données pour les pipelines RAG des agents IA LEA
  • Collaborer avec les équipes sur les besoins en données des modèles
  • Optimiser les performances et les coûts des services data GCP

Leadership & Coordination d'équipe distribuée

  • Encadrer et animer techniquement l'équipe data Roumanie
  • Assurer la répartition des tâches, le suivi des livrables et la montée en compétences
  • Être l'interlocuteur data référent vis-à-vis des autres équipes et des parties prenantes
  • Participer aux rituels agiles de la Tribe (Sprint Review, Refinement, Daily inter-équipes)

Gouvernance & Documentation

  • Créer et maintenir la documentation des flux, modèles, transformations et procédures de validation
  • Appliquer les bonnes pratiques de sécurité et de conformité dans le traitement des données
  • Contribuer aux sessions de pilotage/arbitrage projet et aux décisions d'architecture data

Votre profil :

De formation supérieure (Bac+5) en Informatique, Génie logiciel ou domaine technique équivalent, vous disposez de plus de 6 ans d’expérience en ingénierie Data Cloud et vous pouvez témoigner des compétences techniques indispensables suivantes :

  • GCP : BigQuery, Dataflow, Data Fusion, Pub/Sub - expertise confirmée
  • Apache Beam : maîtrise avancée des pipelines batch et streaming
  • Python : culture software solide (tests, modularité, version control, revue de code)
  • SQL avancé et modélisation de données (Data Lakehouse, Data Mesh, modèle CORE)
  • NoSQL : MongoDB, DynamoDB ou équivalent
  • Data Quality, observabilité, lineage, gestion des métadonnées
  • DevOps / CI-CD, Infrastructure-as-Code (Terraform), Docker / Kubernetes
  • Leadership d'équipe distribuée, communication avec les parties prenantes

Seraient un plus :

  • Expérience multi-cloud (AWS ou Azure)
  • Connaissance des outils DevLake / métriques DORA
  • Pratique des architectures RAG / LLMOps
  • Familiarité avec les contraintes de souveraineté des données (environnements google)
  • Certification GCP Professional Data Engineer

Par ailleurs vous êtes reconnu(e) pour :

  • votre capacité à donner et recevoir du feedback constructif
  • Vos compétences managériales (une partie de l’équipe sera en Roumanie)
  • votre rigueur documentaire et le sens de la qualité
  • votre Agilité : culture Scrum / Kanban, itération et livraison continue
  • Anglais courant (C1+)

Thales, entreprise Handi-Engagée, reconnait tous les talents. La diversité est notre meilleur atout. Postulez et rejoignez nous !

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

168 more openings in this category and country

Senior Platform ArchitectZendesk · France

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