Ljubljana

Role description

Comtrade System Integration was founded in 2001 as part of Comtrade Group, specializing in cloud-based digital transformation and the design, development, integration, and management of systems and applications. Our expertise areas cover ICT Services and Security, Digital Process Automation, Analytics, and AI. Through strategic partnerships with global vendors, including Microsoft, Oracle, and IBM, we offer premium IT products that accelerate digital innovation.

Our team comprises 400+ IT experts who leverage their deep domain knowledge, top industry certifications, and experience to help businesses optimize their IT resources and adopt digital technology faster and more effectively than their competitors.

We are looking for an experienced and proactive Service Delivery Manager
to join our team in Ljubljana, Slovenia
, taking on a key role in ensuring high-quality, reliable and efficient delivery of IT services to our clients. This role connects the client, internal support and development teams, and management, making it ideal for someone who understands IT support processes, can manage stakeholder expectations and is focused on continuous improvement.

Your main responsibilities

Monitor and ensure compliance with contractually agreed SLAs, including the preparation of regular internal and external reports.
Lead and coordinate the Major Incident Management process, ensuring timely communication with the client and internal teams.
Track KPIs, analyze deviations and prepare recommendations for improving service quality.
Analyze ticket trends, prepare operational reviews and plan required resources based on workload and service demand.
Collaborate with development and technical teams on bug tracking, escalations and timely resolution of issues.
Maintain regular communication with clients, organize service review meetings and follow up on agreed actions.
Manage service documentation, meeting minutes, reports, action items and other key information in line with internal processes.
Coordinate support activities, distribute tasks within the team and monitor operational efficiency.
Participate in Change Management, Release Management and CAB processes.
Drive continuous service improvement initiatives and contribute to the optimization of processes, tools and ways of working.

What we expect

Experience in IT Service Delivery, IT Service Management, IT Operations or a similar role.
Good understanding of ITIL processes, especially Incident, Major Incident, Change, Problem and Service Level Management.
Experience with SLA management, KPI tracking, operational reporting and service review meetings.
Ability to communicate effectively with clients, internal teams and stakeholders at different levels.
Analytical mindset with the ability to identify trends, risks and opportunities for improvement.
Strong organizational skills, independence, accountability and the ability to work in a dynamic environment.
Experience with ticketing, task management or ITSM tools such as ServiceNow, Jira or similar tools is an advantage.
Good command of English for client communication and reporting.

What we offer

A responsible and diverse role in an environment where you will have a meaningful impact on service quality.
Collaboration with experienced technical, support and management teams.
The opportunity to actively contribute to the improvement of processes, tools and client experience.
Work with international clients and complex IT services.
Professional development opportunities in IT Service Management, service delivery and process excellence.

If you enjoy working at the intersection of technology, clients and operational teams, and want to contribute to the high-quality delivery of IT services, we invite you to join us as a Service Delivery Manager.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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SRE

Senior Software Engineer, Cloud Integration

Robinhood-s

Ljubljanasenior

Apply on the employer's site

Role description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the Team + Role:
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Bitstamp made history in 2011 as the world’s first regulated crypto exchange. Today, we are entering an ambitious new chapter as part of the
Robinhood
family. The
Cloud Engineering Team
is at the heart of this transformation, owning the AWS foothold that enables our global expansion and ensures the world’s longest-running exchange remains unshakeable.

We are currently bridging the gap between our legacy monolith architecture and a modern, high-velocity ecosystem. This team doesn't just "run" the platform; we are the architects of its modernization, moving toward
full containerization
and
fully automated operational responsibilities
to deliver at "Robinhood speed."

As a
Senior Backend Engineer
integrated into the Cloud Engineering team, you will be a key driver of our modernization strategy. You aren't just writing features; you are rewriting the rules of how our core platform operates. You will take ownership of the code changes necessary to decompose our monolith into a containerized, scalable environment while ensuring seamless integration with
Robinhood’s global systems
.

This role is based in our Ljubljana
office(s), with in-person attendance expected at least
3
days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

Applications for this role will be accepted through August 31, 2026.

Requires participation in an on-call rotation to support business needs.

What You’ll Do

Containerize the Core: Lead the effort to containerize our monolith application, making the critical code adjustments required to modernize our deployment and scaling workflows.
Robinhood Ecosystem Integration: Manage and execute high-priority integration projects that align Bitstamp’s backend with Robinhood’s global infrastructure.
Evolve the Stack: Identify and implement backend improvements that enhance platform performance and reduce operational toil through intelligent automation (with and without AI).
End-to-End Ownership: Take full responsibility for complex projects from design to deployment, working independently with limited supervision and making meaningful decisions to improve system effectiveness.
Cross-Functional Influence: Collaborate with teams across the organization to interpret complex technical requirements and influence processes that enhance our overall engineering velocity.
Maintain Platform Integrity: Participate in the on-call rotation, applying your deep knowledge of the system to solve difficult problems and ensure 24/7 reliability.

What You Bring

Applied Expertise: 4–5+ years of relevant experience in backend engineering, with a strong background in containerization (Docker, Kubernetes) and modernizing legacy architectures.
Technical Depth: Advanced knowledge of backend disciplines and practical experience with AWS services (ECS, EC2, Aurora, DynamoDB).
Proven Autonomy: An experienced contributor who has managed entire projects or processes, coordinating across different job areas to solve difficult, multi-faceted problems.
Operational Pragmatism: Someone who thrives on the challenge of taking a stable system and "paving the road" toward automation while balancing necessary day-to-day operational tasks.
Collaboration & Influence: Strong communication skills to guide and coach other employees, and the ability to influence stakeholders outside of your immediate department to reach technical agreements.
Project Mastery: Practical knowledge of project management and the ability to manage complex administrative and technical logistics within a fast-moving organization.

What We Offer

Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact and bonus programs
Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.
Monthly commuter stipend to help offset in-office commuting costs

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Robinhood - Applicant Privacy Policy

More information on BrightHire

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

SRE

Sistemski administrator (M/Ž)

SETCCE

Apply on the employer's site

Role description

Kam te vabimo?

V jedro platforme
BetrSign
®
, kjer digitalno potrjujemo dogovore v oblaku. Naše rešitve dnevno olajšajo delo
več kot 1.000.000 uporabnikom v 15 državah
- brez tiskanja, skeniranja ali pošiljanja papirjev. Do danes smo omogočili že
več kot 100 milijonov digitalnih podpisov
. Zaupamo v
lastne rešitve
, vlagamo v
varnost in kakovost
, razvijamo uporabniško izkušnjo in
gradimo tehnologijo z mislijo na prihodnost
. Kot
sistemski administrator
boš pomemben člen ekipe, ki skrbi, da je podpisovanje vedno dostopno, stabilno in varno. Tvoje znanje in odločanje bosta imela neposreden vpliv na delovanje naše platforme - in tvoj prispevek bo viden.

Kako delamo?

Smo tehnično močna in zrela ekipa, kjer so odprta komunikacija, odgovornost in sodelovanje osnova za dobro delo. Delamo premišljeno in agilno - z jasnim razumevanjem potreb in ciljev. Uporabljamo
kombinacijo lastnega internega znanja
in sodelujemo z zunanjo IT ekipo. Tvoje delo je povezano z vodjo produkcije, tehničnim direktorjem in celotnim razvojem. Avtonomija in zaupanje pri tehničnih odločitvah - tvoje argumentirano mnenje šteje. Želimo si stabilno okolje, kjer je fokus na
optimizaciji, avtomatizaciji in dolgoročni vzdržnosti
.

Kaj boš delal?

Poskrbel boš, da IT infrastruktura zanesljivo deluje, ker te vodi strast do avtomatizacije.
Dan ti polepša, ko pogledaš za sabo, in vidiš eno samo stabilnost.
Imaš znanja iz:
informacijske varnosti (smo skladni z ISO 27001/27018)
konfiguracije strežniške in mrežne infrastrukture (Palo Alto, Cisco), sistemske programske opreme (ESX/VMWare), upravljanja strežnikov in backupiranje virtualnih strežnikov (Win/Lin), upravljanja podatkovnih baz (SQL Server – nameščanje, HA, nadgrajevanje, upravljanje, backupiranje)
nadzora nad delovanjem (Zabbix)
izvajanja nalog s področja kibernetske zaščite (antivirus, požarni zid, odprava varnostnih tveganj) in varnostnih kopij
upravljanja domene (AD), mail strežnikov (Exchange, PostFix), SFTP, file share-ov, Office 365
splošna IT podpora v pisarni in za sodelavce.
Vključujeval se boš v analizo, načrtovanje, nabavo ter implementacijo novih infrastrukturnih storitev in rešitev
Super je, če imaš izkušnje s kontejnerizacijo in DevOps.

Iščemo Nekoga z

Min. 5 leti izkušenj na primerljivem področju.
Jasnim razumevanjem sistemske arhitekture in občutkom za varnost.
Strastjo do avtomatizacije in tehnične odličnosti.
Željo po sodelovanju, a tudi sposobnostjo za samostojni načinom dela.

Kaj ti ponujamo?

Vplivno vlogo v razvoju platforme, ki jo uporablja stotine tisočev.
Delo v stabilnem (že več kot 20 let smo uspešni in stabilno rastemo) in tehnološko naprednem okolju, v jedru digitalizacije.
Sami zagotavljamo cloud! In imamo lasten produkt, ki dviga kakovost življenja.
Mentorstvo, sodelovanje z izkušenimi strokovnjaki in možnost strokovne rasti.
Prilagodljiv delovni čas, delo od doma ali v pisarni – kakor ti najbolj ustreza. Veliko damo na kakovost življenja, dogovore prilagojene tebi, svobodo pri delu.
Tehnično avtonomijo – tvoj glas šteje pri izbiri rešitev.
Del okolja, kjer šteje dolgoročna kakovost, ne le kratkoročni "quick fixi", ker si tudi želimo dolgoročnih odnosov.
Super ekipo in sproščeno kulturo.
Organiziramo različne dejavnosti, ki se jih lahko po želji udeležiš (skupinske športne aktivnosti, članstvo v športnem centru, teambuildingi, pikniki, zabave).

Pridi na kavo, spoznaj nas in naše delo.
Prijavi
se
TUKAJ
.

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Service Delivery ManagerComtrade System Integration · Slovenia

Apply on the employer's site