ServiceNow Developer/Engineer

Location: Bucharest Orhideea, Romania

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of defence and security, aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Romania, we are advancing innovation through software engineering, research and development, delivering solutions in key markets in which Thales Group operates. Our engineers design, develop and integrate solutions that impact global industries – from fully operational systems and subsystems for naval warfare and maritime security operations, to air traffic management systems, satellite-based solutions, tactical indoor simulations, identity and biometric technologies and more.

Move fast. For systems that never get to break things.
We're Thales ECC Bucharest, one of the fastest-growing engineering centers in the city. We industrialize how serious software gets delivered across defiance and critical-IT programs.

THE WORK
CI/CD pipelines, containerization, infrastructure-as-code, and release engineering. Platform engineering and SRE practices applied where reliability isn't optional.

YOUR STACK
GitLab CI/Jenkins, Docker, Kubernetes, Ansible/Terraform, Linux. Cloud is a plus (GCP especially, our sovereign cloud work runs on it).

YOU
4+ years in DevOps, platform, or site reliability engineering. You've broken a pipeline before and fixed it better. Not ticking every box? Apply anyway. We hire for trajectory, not checklists.

FRENCH TRACK
French is a multiplier here, never a requirement. French-speaking DevOps profiles are among the scarcest we hire. If you have both, say so first.

What's In It For You
Competitive package, private medical care, meal tickets, flexible/hybrid working, learning budget and certifications, and the stability of a group that has been building critical technology for 130 years.

What Happens Next
We hire DevOps continuously across programs. Apply in five minutes, no cover letter. Answer a few short questions about your stack and seniority, and a recruiter dedicated to your domain takes it from there. When the right project opens, you're matched first, at your level, on your timeline.

One application. Five minutes. No cover letter.
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

Who We Are
We are a distributed group of DevOps and Cloud engineers within NTT DATA Romania, the team that transforms complexity into reliability, automation, and scalable platforms. Known as the DevOps Competence Center, we support teams across all business units by delivering end‑to‑end expertise in CI/CD, Cloud‑native engineering, Infrastructure as Code, Kubernetes platforms, and observability. Our experience spans industries such as Automotive, Telecom, Finance, e‑Commerce, Public Sector, and large enterprise SaaS products. Focused on Docker, Kubernetes, OpenShift, AWS, Azure, GCP, and Terraform‑based automation, we design reference architectures, standardize delivery models, and enable microservices‑driven environments for our strategic clients.

Our client is a world-leading reinsurance and risk management company, delivering comprehensive solutions across insurance, underwriting, and data-driven risk assessment. With a strong focus on innovation and long-term stability, they support clients in addressing complex risks and driving sustainable value in an ever-changing global landscape. We are seeking a highly skilled Senior Azure Platform Engineer, to elevate our data and analytics environments. The successful candidate will play a crucial role in designing, deploying, and managing robust infrastructure solutions that leverage cloud technologies and big data frameworks, ensuring optimal performance, scalability, and security.

What You'll Be Doing

• Infrastructure as Code: Utilize Terraform and ARM templates to automate the deployment and management of cloud infrastructure
• Scripting and Automation: Develop scripts in PowerShell and YAML for continuous integration and continuous deployment (CI/CD) pipelines and other automation tasks
• Azure Skills: Implement and manage Azure IaaS and PaaS services, ensuring optimal performance and cost management
• Networking: Configure and manage Azure networking components, including Application Gateways and Azure Firewalls, to ensure secure and efficient traffic flow
• Monitoring and Optimization: Visualize and monitor infrastructure performance and efficiency, leveraging native Azure tools and third-party solutions
• Identity Management: Implement OAuth2 and OpenID Connect for secure authentication, utilizing Azure Entra ID as the identity provider
• Policy Management: Enforce and manage Azure Policies to ensure compliance and governance of cloud resources
• Scaling and Redundancy: Design and implement scalable solutions with redundancy features, such as geo-redundancy, to ensure high availability
• Database Management: Apply basic SQL knowledge for managing and querying databases as part of application deployments and operational support
• Collaboration: Work with development and operations teams to foster a culture of collaboration and continuous improvement in DevOps practices
• OnCall availability (if needed)

What You'll Bring Along

• Bachelor’s degree in Informatics/ or similar field of study/or equivalent working experience is required
• Minimum 5 years demonstrable experience in a DevOps Engineer role
• Strong experience with Terraform, YAML, and PowerShell scripting
• Proficient with Azure infrastructure components (IaaS and PaaS)
• Familiarity with distributed systems and administration of Windows Servers
• Understanding of Azure Policies and redundancy scaling concepts
• Experience with Azure networking components and API Management
• Knowledge of OAuth2, OpenID Connect protocols, and Azure Entra Identity Provider
• Basic proficiency in SQL
• Excellent problem-solving and communication skills
• Familiarity with DevOps methodologies including Scrum and Agile practices for software development
• Certifications related to Azure and DevOps practices
• Familiarity with CI/CD tools and practices
• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Excellent command of both spoken and written English

Discover ING Hubs Romania
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of
over 2000 high-performing engineers, risk, and operations professionals.
We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and
operate from two locations: Bucharest and Cluj-Napoca
.

Our tech capabilities remain the core of our business
, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission
Ensure the reliable operation, continuous improvement, and secure evolution of our backend systems. Collaborate with cross-functional agile teams to design and deliver responsive, scalable, and secure IT solutions that support our business goals.

Your day to day
Design, install, and operate applications in Linux and cloud-based environments, including virtualization and containerization technologies.

Manage environments and configuration.

Setup, optimize and maintain build and deployment pipelines, driving automation and continuous improvement (Azure DevOps, Git, scripting).

Support network infrastructure activities such as firewall configurations, DNS, DHCP, network storage, and load balancing.

Build, enhance, and operate monitoring and logging solutions for availability, performance, and IT security (e.g. using ELK Stack, Prometheus, Grafana).

Share responsibility for the stable and secure operation of key customer applications, ensuring 24/7 availability through on-call rotations, disaster recovery, and business continuity planning.

Support change, incident, and problem management processes.

Ensure compliance with IT governance, operational risk controls, and audit requirements, including preparing and providing evidence for audits.

Coordinate effectively with internal teams and external partners to drive operational excellence.

What You’ll Bring To The Team
Completed STEM degree or formal training in computer science or a related field.

At least 3 years of professional experience in IT operations, administration, or enterprise software development.

Hands-on experience in DevOps environments with some of the following technologies: application or web servers, OpenShift, Kubernetes, Docker, Elastic Stack, Azure DevOps, Git, UC4/Automic, ELK, Prometheus, Grafana, Ansible, Puppet.

Ideally, experience working in the banking or financial services sector.

Strong expertise in application support, monitoring and logging solutions, CI/CD pipelines, scripting, and databases.

Solid understanding of client–server architectures, including microservices, REST APIs, JSON, and TLS.

Strong communication skills, a solution-oriented mindset, and the initiative to proactively contribute new ideas.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the
privacy notices
on our
website
(make sure to scroll until you reach the Data Protection section/ Candidates tab).

About The Role

We are looking for a hands-on DevOps Engineer to help us operate and continuously improve our modern software delivery environment.

The role is primarily focused on GitHub Enterprise Cloud, GitHub Actions, CI/CD automation, self-hosted runners, and developer tooling. You will work closely with application development and AI teams and help improve how software and AI solutions are built, tested, secured, deployed, and operated.

You will join a team that actively adopts modern technologies and uses AI across software development, code review, automation, security, and engineering productivity.

You do not need to be an expert in every area from day one. We welcome both experienced specialists and engineers with strong hands-on experience, solid fundamentals, and the motivation to grow.

What You Will Do

• Build, maintain, and improve CI/CD pipelines using GitHub Actions.
• Create reusable workflows, templates, and automation for development teams.
• Operate and improve self-hosted GitHub Actions runners.
• Support developers with builds, testing, releases, deployments, and pipeline troubleshooting.
• Administer and improve GitHub Enterprise Cloud, including permissions, integrations, policies, and repository standards.
• Work with tools such as GitHub Advanced Security, GitHub Copilot, Claude, and CodeRabbit.
• Help introduce AI and automation into software development and delivery processes.
• Improve the reliability, security, performance, and developer experience of our engineering platform.
• Support and operate selected infrastructure components required by our AI and engineering teams, such as Azure Kubernetes Service, databases, key vaults, networking, and related cloud services.
• Help provision and automate infrastructure needed for new internal tools, AI solutions, CI/CD integrations, and platform services.

What We Are Looking For

• Practical experience with CI/CD pipelines in a software development environment.
• Experience with GitHub Actions or another modern CI/CD platform.
• Good understanding of Git, pull requests, application builds, testing, and deployments.
• Practical experience with at least one programming language, such as Python, Java, C#, JavaScript/TypeScript, or Go.
• Ability to read, understand, and troubleshoot application code, scripts, workflow definitions, and configuration files.
• Experience with scripting and automation using Bash, PowerShell, Python, or a similar language.
• Practical understanding of Docker and modern DevOps principles.
• General understanding of cloud infrastructure, networking, identity, access management, and secrets management.
• Strong problem-solving skills and the willingness to learn, collaborate, and take ownership.

Nice to Have

• Experience with GitHub Enterprise Cloud or self-hosted GitHub Actions runners.
• Knowledge of GitHub Advanced Security, GitHub Copilot, Claude, CodeRabbit, or similar tools.
• Practical experience with Microsoft Azure and Azure Kubernetes Service.
• Experience working with cloud databases, Azure Key Vault, networking, managed identities, or similar platform services.
• Experience with Terraform, Bicep, or another Infrastructure as Code technology.
• Understanding of cloud security, APIs, observability, and software supply chain security.

Why Join Us

You will work with modern DevOps, cloud, security, and AI technologies in an environment where automation, experimentation, and continuous improvement are actively encouraged.

This is an opportunity to influence how development and AI teams work, improve engineering productivity, and take broader ownership of our GitHub, CI/CD, and supporting cloud infrastructure over time.

The salary range for this role is €3,000–€4,000 gross per month.

We Offer

• A Truly Global Workplace – collaborate with 40+ nationalities across 25+ countries, embracing diversity, inclusion, and cross-cultural innovation
• Hybrid & Flexible Work – balance your life and career with remote-friendly policies and modern offices across Europe
• A Culture of Growth – accelerate your development with access to LinkedIn Learning, structured mentorship, and internal leadership programmes (HiPo & People Leader tracks)
• Workation Programme – work remotely from abroad for up to 2 months per year and experience new cultures while staying connected and productive
• Financial Growth Opportunities – invest in your future with our share purchase matching programme, doubling your contributions and fostering long-term rewards
• Extra Time to Recharge – enjoy 4 fully paid sick days per year to rest when needed
• Stay Active – access to the MultiSport card, supporting your fitness, wellness, and relaxation goals
• Healthy Office Culture – enjoy fresh snacks and refreshments daily in a modern workspace
• Up Benefia – choose the perks that suit you best with our flexible benefits system, giving you a set budget to spend on categories like fashion, wellness, dining, education, entertainment, and more

We may use artificial intelligence (AI) tools to support specific parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses against predefined criteria. These tools assist our recruitment team but do not replace human judgment. All final hiring decisions are made by human recruiters.

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