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QA Engineer

Software System Validation Senior Manager

Ford Motor Company

Naucalpan de Juárez

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Role description

Responsible for leading and managing the overall software integration testing organization for assigned vehicle platforms, subsystems, and features. Defines and champions the end-to-end testing strategy, manages overall resources (teams, budget, environments, tools), oversees test execution and strategic initiatives across multiple features and programs. Acts as the primary point of contact for testing activities, provides leadership and reports to senior leadership (Directors, Chief Engineers, executive management) on overall test status, progress, and quality metrics. Drives strategic direction for testing efficiency, automation, process improvement, and talent development.

Tasks

  • Lead, mentor, coach, and inspire a high-performing team of Software Integration Test Supervisors, Test Leads, and Engineers.
  • Create and manage a highly collaborative and motivated team environment focused on best-in-class software testing and validation.
  • Define, communicate, and champion the overall software integration testing strategy and objectives for assigned platforms, subsystems, and features.
  • Act as the single point of contact for platform and features software testing at subsystem & system level.
  • Oversee and coordinate the test efforts across all domain features and programs managed by the teams.
  • Work with external and internal teams to identify, procure, and manage equipment and tools for testing activities with increased efficiency.
  • Manage the overall testing budget and resources (personnel, environments, tools) for the organization.
  • Work closely with software and features development teams to provide robust and customer-centric testing services.
  • Lead test teams (via Supervisors) to drive the creation of robust test design and drive automated test execution for each software maturity release cadence, and ensure JIRA triage issues are driven to closure.
  • Drive resolutions for incidents and reporting, including Preventive Actions implementations into Test Strategy.
  • Lead reporting and presentation to Directors, Chief Engineers, and other Managers, presenting plans to cover vehicle program priorities and support issue resolution.
  • Drive tests coordination and manages communications with users and clients, ensuring there is one channel of communication and a single point of contact.
  • Ensures Test setup is updated and in optimal conditions for evaluations and test at all times, overseeing environment management.
  • Drive Software testing integrity and requirement & test results traceability for the organization.
  • Drive Efficiency efforts to identify opportunities to move testing from the Road to the Lab to Virtual. Drive and continue to modernize and disrupt traditional fleet validation testing processes, tools, and methods.
  • Drive Feature signoff processes with proper documentation of initial/final software states, as well as software and resources used for testing.
  • Define, implement, and continuously improve the test processes and standards (i.e. ASPICE, ISTQB, ASAM, INCOSE, etc.) aligned with the Global Test Strategies.
  • Hire and recruit talent, mentor and manage training and career development of team members. Drive performance objectives and conduct people cycle performance reviews.
  • Manage risks related to overall testing activities (schedule, scope, resources, environment) across the organization.
  • Ensure effective communication and collaboration between the test organization and other departments (Development, Project Management, QA, external teams, clients).

Deliverables

  • Validated Software Releases and Features
  • Clear and Timely Test Status & Quality Reporting
  • An Efficient and Optimized Test Operation
  • Defined and Implemented Testing Strategy and Standards
  • Maintained and Ready Test Environments
  • Feature Validation Sign-offs

Work Products

  • 5+ Years of experience with role or similar.
  • Advanced English Skills
  • 4 days On Site: GTBC México (Naucalpan, México)
  • Bachelor Degree
  • Master Degree is a plus.
  • Overall Test Strategy Documentation
  • Budget and Resource Allocation Plans
  • Team Performance Objectives and Review Documentation
  • Process and Standard Documentation
  • Risk Registers and Mitigation Plans
  • Incident Resolution and Preventive Action Plans
  • Efficiency Improvement Proposals/Business Cases
  • Hiring Plans and Talent Acquisition Strategy.

DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

  • Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
  • Documentar procesos actuales y futuros (As-Is / To-Be).
  • Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
  • Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

  • Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
  • Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
  • Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
  • Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
  • Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

  • Dar seguimiento a planes de trabajo, tareas y pendientes del área.
  • Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
  • Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
  • Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

  • Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
  • Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
  • Traducir requerimientos del negocio en definiciones claras para su implementación.
  • Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

  • Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
  • Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
  • Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

  • Administrar repositorios, controles y documentación del área.
  • Colaborar con distintas áreas en temas relacionados con procesos y operación.
  • Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

  • Conocimientos en análisis y rediseño de procesos (BPM).
  • Experiencia en modelado de workflows y manejo de estructuras JSON.
  • Conocimientos básicos de automatización de procesos o flujos operativos.
  • Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
  • Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
  • Deseable: nociones básicas de APIs, lógica condicional o integraciones.
  • Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

  • Pensamiento analítico y enfoque práctico.
  • Organización y buena administración del tiempo.
  • Comunicación clara, tanto escrita como verbal.
  • Proactividad y sentido de responsabilidad.
  • Atención al detalle.
  • Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

  • Seguro de Gastos Médicos Mayores
  • Comedor
  • Fondo de Ahorro
  • Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

That is every opening in this category and country

Software System Validation Senior ManagerFord Motor Company

Apply on the employer's site
Software System Validation Senior Manager — Ford Motor Company | mentors.coach