Cloud Engineer
Specialist, IT Network Services, Global
Benito Juárez
Apply on the employer's siteRole description
Working Location: Mexico, Mexico City
Workplace Flexibility: Hybrid
For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus: https://www.olympusamerica.com/careers .
Job Description
This role is responsible for implementing, operating, and continuously improving secure, reliable, and cost-effective network services across Olympus’ global environment, in alignment with the strategy defined by Network Services, Global. Reporting to the Sr. Dir., Network Services, Global, the role is accountable for ensuring services, decisions, and operational outcomes remain aligned with global standards, architecture, security requirements, and service governance.
The role translates global network strategy into globally consistent operational execution by driving implementation plans, service decisions, and improvement initiatives across regions, sites, and business environments. It is empowered to make decisions that ensure enterprise-wide delivery success while shaping global standards, service evolution, and future design direction.
Core duties include managing global network operations, coordinating with internal teams and external vendors, and driving service improvement, automation, and scalability across the enterprise. The role works in close partnership with global IT teams and business stakeholders to ensure network services are delivered consistently, securely, and effectively across all supported locations.
“The job is conducted in line with our Core Values which are: Patient focus, integrity, Innovation, Impact and empathy. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.”
Job Duties
Design, implement, and maintain regional network solutions in alignment with the global network architecture and roadmap.
Apply deep technical knowledge to ensure the integrity, security, and performance of network infrastructure, including manufacturing environments up to PLC level.
Conduct detailed technical analysis and validation of new network technologies and changes, including configuration, testing, and deployment.
Contribute to the development refinement and adaptation of global network standards and best practices, ensuring they are scalable, secure, and consistently applied across the enterprise.
Collaborate with the Global Network Service Lead and Enterprise Architecture team in the definition and implementation of scalable, secure, and future-oriented network solutions.
Take responsibility and accountability -
To operate and maintain network infrastructure
To ensure high availability, performance, and security across all sites in the assigned region and other responsible areas to track performance against predefined SLAs/KPIs and proactively address service gaps or risks.
To monitor and optimize the health and performance of network components including firewalls, switches, routers, load balancers, VPNs, and proxy systems.
To support routine maintenance tasks such as firmware upgrades, patch management, configuration backups, and capacity planning.
To lead or support root cause analysis and resolution of major network incidents in coordination with global problem managers and external service providers.
To coordinate and oversee the delivery and performance of network-related services provided by service providers.
Act as a regional gatekeeper for enforcing IT security standards and network access controls across all network infrastructure components.
Collaborate with the Global IT Security team to assess risks, manage exceptions, implement mitigation plans and act as expected role in security related projects.
Support network-related audits, incident response activities, and compliance reviews as part of global security governance.
Maintain awareness of emerging threats and support the implementation of security enhancements and incident prevention measures.
Support the execution of the global network and telecom strategy by translating business and technology requirements into actionable plans and ensuring delivery remains aligned with enterprise priorities.
Contribute to continuous service improvement by identifying opportunities for automation, cost reduction, and enhanced user experience.
Participate in network-related project planning, including requirements gathering, solution evaluation, and service transition readiness.
Provide input into the development of multi-year network roadmaps and regional investment planning.
Drive the evolution of network services and designs by identifying operational insights, innovation opportunities, and enterprise needs that inform global standards, roadmap priorities, and future service direction.
Work closely with cross-functional IT teams (Regional infrastructure, security, applications), business units including department specific IT, and external service providers to ensure seamless integration and operation of network services.
Serve as a regional subject matter expert for network infrastructure and act as an escalation point for complex technical issues.
Mentor junior engineers and contribute to team knowledge development and documentation of procedures and standards
Job Requirements
Must have:
- 10+ years of experience in the field of IT.
- 3+ years of experience in network team in an environment similar in size and complexity to Olympus (50+ locations, 10,000+ employees).
- Demonstrable knowledge of IT infrastructure products, services and techniques required to support effective technology infrastructures.
- Excellent knowledge of ITIL processes.
- Experience in network operations, working with external global service providers and working according to ITIL service management processes.
- Experience in delivering complex global projects and organizational changes in a multi-national company.
- Available to travel
- English spoken (advance)
- Valid VISA and Passport
Nice to have:
- Experience in the medical industry or directly in a Life Science Healthcare Company.
- 3+ years of experience in a manufacturing company which has R&D and production factories
- Demonstrates deep understanding of Japanese culture, social norms, and business practices. Apply this knowledge to build trust, navigate complex stakeholder environments, and ensure effective communication and execution within the local context. Balances global requirements with cultural sensitivities to support successful regional implementation of global strategies.
Certifications (Preferred But Not Mandatory)
- Project/Service: PMP or PRINCE2; ITIL v4 Foundation or higher.
- Networking: Cisco CCNP/CCIE, Juniper JNCIP/JNCIE, or equivalent.
- Cloud: AWS Advanced Networking, Azure Network Engineer, or similar
Why join Olympus?
We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:
- Competitive salaries, annual bonus and 401(k)* with company match
- Comprehensive medical, dental, vision coverage effective on start date
- 24/7 Employee Assistance Program
- Free live and on-demand Wellbeing Programs
- Generous Paid Vacation and Sick Time
- Paid Parental Leave and Adoption Assistance*
- 12 Paid Holidays
- On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:
- Work-life integrated culture that supports an employee centric mindset
- Offers onsite, hybrid and field work environments
- Paid volunteering and charitable donation/match programs
- Employee Resource Groups
- Dedicated Training Resources and Learning & Development Programs
- Paid Educational Assistance
- US Only
- Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?
Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits\-perks .
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .
You Belong at Olympus
We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.
Applicants Requesting Accommodations:
Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || Mexico (MX) || Ciudad de México (MX-CMX) || Mexico, D.F. || Information Technology (IT)
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