Sr. IT Engineer – Git Operations Support

Locations: Mexico City, Mex, Mexico, Ciudad de Mexico, Ciudad de Mexico

Senior Manager, Software Engineering (People Leader)

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Sr. Manager Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

What You’ll Do:

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:

• Intermediate-Advanced English fluency
• Bachelor’s Degree
• At least 6 years of experience in software engineering (Internship experience does not apply)
• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
• At least 4 years of people management experience

Preferred Qualifications:

• Master’s Degree
• 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go
• 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
• 7+ years of experience in open source frameworks
• 5+ years of people management experience
• 2+ years of experience in Agile practices

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com(opens in new window)

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

Thomson Reuters
products power the professionals who are shaping the world. Our platforms drive legal, tax, accounting and audit products, including Cloud Audit Suite—a connected set of products spanning Engagement Manager and Guided Assurance. As a Lead Software Engineer AI (Staff Engineer AI), you will own core backend and AI orchestration systems that turn frontier models into reliable, production‑grade workflows at scale. You will also help drive our shift to an engineering-led, AI-native organization, one where AI writes much of the code and engineers stay in the loop to provide judgment, architecture, and direction where it matters most.

About The Role
You will be a Lead Software Engineer AI (Staff Engineer) responsible for the architecture and system design of Audit Suite.

• Shape the team's AI and patterns: Define patterns for building MCP servers, designing agents, novel uses of LLMs, experimentation, and scalable infrastructure. Your decisions will influence your product area and adjacent teams, not just a single feature.
• Work at real production scale: Build and evolve systems that operate over millions of documents, highly structured tax data, ever-changing laws, and thousands of concurrent AI interactions from accountants doing time‑sensitive work.
• Small teams, big surface area: Interact and lead across several teams of engineers, product, UX design and AI Labs partners to research, design and ship products quickly, with direct access to product leadership and customers.
• Great fit for people who enjoy and thrive at setting technical direction, mentoring senior engineers, and spending most of their time in the code and architecture of AI systems.
• Shape the platform integration strategy across new and existing Thomson Reuters audit systems to provide world-class content and solutions for our customers.

What You'll Do
Technical leadership and cross‑functional influence

• Lead multi‑quarter initiatives that cut across AI, product, and infra (e.g., a new orchestration layer, a low-latency retrieval system, or a unified knowledge base).
• Mentor senior and mid-level engineers, raising the bar on system design, code quality, and AI integration practices across the org.
• Be a go-to expert in new model capabilities, collaborating closely with AI/ML engineers, researchers, designers, and PMs to translate industry improvements into reliable, user‑facing workflows that accountants trust.
• Help shape the team’s roadmap, technical strategy, and engineering culture – from experimentation practices to testing, rollout, and postmortems.

Design and own AI‑first backend systems

• Own the end-to-end architecture and design of backend services (C#/.NET, Python, FastAPI, PostgreSQL, AWS, Vercel) that integrate and orchestrate across heterogeneous systems and technology stacks, powering generative AI agents, complex workflows and document‑centric experiences.
• Build and evolve AI orchestration: routing, tool calling, MCP servers, multi‑step workflows, safety and guardrails, and robust error handling around third‑party LLMs (OpenAI, Anthropic, and others).

Scale, reliability, and performance

• Design for high‑throughput, low‑latency AI workloads: caching, queuing, rate‑limiting, model failover, and cost/performance trade-offs.
• Work with large‑scale data: millions of documents, retrieval and search, vector stores, and indexing strategies tailored to tax and accounting use cases.
• Establish and refine SLOs, observability, and incident response for AI systems that must be correct, auditable, and trustworthy in professional workflows.

About You
You are a fit for the position of Lead Software Engineer AI (Staff Engineer) if your background includes:

Required Experience & Skills

• Bachelor's degree in Computer Science, Computer Engineering, a related field, or equivalent experience
• Overall 10+ years cumulative experience with 2 years in a lead role and minimum 5+ years full-stack development, building scalable cloud-based applications, web services, APIs and AI-driven products.
• C#, .NET expertise and experience with production systems using frameworks like ASP.NET Core (or similar), relational databases (SQLServer, PostgreSQL or equivalent), and a major cloud provider (AWS preferred, Azure).
• Experience architecting and implementing accessible front-end solutions, including: JavaScript, Typescript, HTML, CSS; experience with modern JavaScript frameworks, e.g., Angular, React, etc.
• Strong background in distributed systems: data modeling, API contracts, observability, resilience patterns, and performance tuning under load.
• Proven track record leading large, complex projects end‑to‑end: architecture, execution, rollout, and long‑term operation.
• Excellent communication skills and the ability to partner with product, design, and ML teams in a fast‑moving environment.
• Demonstrated interest in AI systems and new engineering paradigms: LLMs, agents, retrieval, or similar – you care about what “AI‑native” software should look like.

Preferred Skills & Experience

• Experience designing and implementing CI/CD pipelines (i.e., GitHub Actions)
• Hands‑on experience integrating LLM APIs (e.g., OpenAI, Anthropic) into production applications, including prompt/response management, cost controls, and safety considerations.
• Experience with AI‑adjacent infrastructure: vector databases, embeddings, semantic search, or custom retrieval pipelines.
• Opinions and experience around automated testing, reliability, and release practices for systems with non-deterministic model behavior.
• Prior experience in domains where correctness, auditability, and compliance matter (fintech, tax, audit, legal, or similar), or strong interest in applying AI in those contexts.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com

Build Your Future with Sovos
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes.

Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do
As a Senior Systems Engineer, you will play a pivotal role in designing, implementing, and optimizing enterprise systems and infrastructure to ensure reliability, scalability, and security. You will collaborate with cross-functional teams to deliver technical solutions that align with business and operational requirements. Your expertise will drive automation, enhance platform performance, and support compliance initiatives. Serving as a technical mentor, you will contribute to system standards, documentation, and knowledge sharing, helping to elevate the team’s capabilities and maintain operational excellence.

More Specifically, You Will

• Troubleshoot and resolve complex server and infrastructure issues
• Manage platforms by addressing incidents and change requests for server and systems technologies
• Design, implement, and support system architectures including virtualization, storage, networking, and backup solutions:

• UCS Blade Server virtualization
• Monitoring tools such as Nagios and Grafana
• VMWare
• Domain Controllers
• Pure Storage
• F5 Load Balancers
• NSX virtual networking
• Rubrik backup

• Drive automation and deployment using tools such as Terraform, Puppet, Python, Jenkins, and automox
• Execute engineering tasks related to system design, integration, optimization, and lifecycle management
• Collaborate with architecture, engineering, product, database, and operations teams to deliver end-to-end solutions
• Utilize Jira Service Management for work intake, change management, and CAB-related activities
• Apply industry best practices to support, assess, test, and implement multi-tier and multi-site solutions
• Create and maintain technical and operational documentation, including design diagrams and disaster recovery plans
• Mentor junior engineers and contribute to team knowledge sharing and technical standards

What We Need From You

• Bachelor’s degree in Computer Science, MIS, or a related Information Technology field
• Strong English communications skill
• Availability to attend the office once a week (Condesa, CDMX)
• 7–10 years of experience in IT or systems engineering environments
• Strong experience in server design, virtualization, storage, and backup solutions
• Hands-on experience supporting enterprise infrastructure in production environments
• Familiarity with SaaS platforms and n-tier application architectures
• Solid understanding of networking concepts including routing, firewalling, ACLs, and virtual networking
• Proven ability to troubleshoot and resolve complex technical issues
• Excellent analytical, problem-solving, documentation, communication, and collaboration skills

What Does Sovos Offer You?
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Flexible Time-Off
• Comprehensive Health benefits
• Meal Vouchers to assist with food expenses
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Job Description

About You

You’re looking for a challenge where you can take ownership of building and maintaining Google Cloud infrastructure for a large-scale operational platform. You will work closely with a platform lead to stand up GKE/Kubernetes clusters, CI/CD pipelines, and cloud-native monitoring, with the heaviest infrastructure work taking place during the first two months as the platform comes online, followed by pipeline maintenance and deployment support through acceptance.

This is a platform-focused DevOps role where strong Terraform, Kubernetes, CI/CD, and Git expertise are essential. You will work within defined Dev/QA access boundaries and contribute to a structured delivery process.

Note:
This role operates under a
5-month contractor model
, with at least
4 hours of daily overlap with U.S. Eastern business hours
required.

You Bring to Applaudo the Following Competencies:

• Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, or a related field is desired, or equivalent professional experience.
• 5+ years of professional experience with Terraform on Google Cloud, including building and maintaining infrastructure from an existing baseline.
• Strong hands-on experience with GKE and Kubernetes cluster setup and management.
• Experience implementing CI/CD pipelines and environment promotion workflows, preferably using GCP-native tooling such as Cloud Build and Artifact Registry.
• Experience implementing and maintaining Google Cloud-native monitoring, alerting, and logging using Cloud Monitoring and Cloud Logging.
• Strong Git fundamentals, including branching strategies, pull requests, and structured commit practices.
• Experience working within structured engineering environments involving documented designs, code reviews, and ticket-based delivery.
• Experience using AI-assisted development tools such as Claude Code or similar tools as part of daily development workflows.
• Excellent communication skills in English, required to collaborate effectively with U.S.-based teams and stakeholders.
• Ability to maintain at least 4 hours of daily overlap with U.S. Eastern business hours.

Nice to Have:

• Experience with Cloud Build and Artifact Registry.
• Experience working in security-conscious or government environments.

You Will Be Accountable for the Following Responsibilities:

• Build and configure GKE clusters and Google Cloud project environments using an existing Terraform baseline.
• Implement and maintain CI/CD pipelines and environment promotion workflows.
• Configure and maintain Google Cloud-native monitoring, alerting, and logging.
• Produce, maintain, and support deployment packages through system acceptance.
• Maintain disciplined Git practices, including branching, pull requests, and commit hygiene across infrastructure and deployment work.
• Troubleshoot infrastructure, deployment, and CI/CD pipeline issues within assigned environments.
• Collaborate with platform and engineering teams to align infrastructure implementation with broader architecture and delivery standards.
• Operate within defined Dev/QA environment access boundaries and follow applicable security and operational requirements.
• Contribute to technical documentation, code reviews, and ticket-based delivery processes.

Qualifications

• 5+ years of professional experience with Terraform on Google Cloud Platform.
• Hands-on experience with GKE/Kubernetes cluster setup and management.
• Experience implementing CI/CD pipelines and environment promotion workflows.
• Experience with GCP-native Cloud Monitoring and Cloud Logging.
• Strong Git fundamentals, including branching, pull requests, and commit discipline.
• Conversational English proficiency.

Additional Information

About Us

We Are Engineered Different.

At Applaudo, talented people design, build, and scale meaningful, AI-powered solutions that create real business impact. As an AI-native organization, we collaborate across design, development, cloud, data, and artificial intelligence to turn ideas into scalable products that transform how companies operate, make decisions, and grow.

We are building a high-performance culture grounded in five values:
Empowering Excellence, Collaborative Teamwork, Unsolicited Respect, Consistent Transparency, and Efficient Communication
. These define how we work, how we support one another, and how we hold ourselves accountable.

Applaudo is a place for people who want to learn fast, take ownership, and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally, investing in modern ways of working, and leading AI-native transformation at scale.