Data Engineer
SR Workday Data and Reporting
Remote
Apply on the employer's siteRole description
Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What Truly Sets Us Apart Is How We Work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The Role
This is a temporary role with a contract ending on 31 December 2027
The Senior Workday Data and Reporting will provide
senior-level, hands-on Workday, HR data, reporting and operational support
during the separation of The Magnum Ice Cream Company from Unilever and the subsequent transition and stabilization period.
This is a temporary role until the end of 2027, created to provide additional capability during a period of significant organizational and data change.
The role requires strong hands-on knowledge of
Workday Core HCM, EIBs, Supervisory Organization management, reporting and HR data management
, combined with the willingness and ability to
roll up their sleeves and resolve operational issues and ServiceNow (SNOW) tickets directly
.
As a senior individual contributor, the role will independently manage complex data activities and incidents, troubleshoot and resolve Workday and HR data issues, and partner with HR, Finance and Technology teams to ensure accurate, reliable and timely HR data.
This role will suit someone who combines strong Workday expertise with an operational mindset: someone who is equally comfortable solving a complex data problem, building an EIB or report, investigating a Workday issue, and working through a queue of ServiceNow tickets to resolution.
What You'll Be Responsible For
Workday Core HCM & Data Quality
- Own and maintain high-quality Workday Core HCM data, ensuring accuracy, completeness and consistency.
- Perform data validation, reconciliation and quality checks to proactively identify and resolve data issues.
- Create, execute and validate Workday EIBs and mass data changes, with robust pre-load and post-load controls.
- Create and maintain Supervisory Organizations and validate related organizational data and structures.
- Investigate complex data discrepancies and Workday issues, identify root causes and drive corrective actions through to resolution.
- Support data-quality monitoring and continuous improvement, identifying opportunities to strengthen controls and prevent recurring issues.
- Ensure HR data changes follow agreed data governance, approval and documentation standards.
- Act as a hands-on Workday subject-matter expert, supporting both complex and day-to-day operational data requirements.
ServiceNow, Ticketing & Operational Support
- Actively manage and resolve Workday, HR data and reporting tickets through ServiceNow (SNOW), taking ownership from initial triage through investigation, resolution and closure.
- Provide hands-on troubleshooting and data correction rather than acting solely as an escalation or advisory point.
- Identify patterns and recurring issues within the ticket queue and recommend preventive fixes, process improvements or knowledge articles.
- Work collaboratively with HR operations, Workday, Technology and other support teams to resolve cross-functional incidents and requests.
Reporting & Analytics
- Create and maintain Workday Advanced Reports, dashboards and other reporting solutions, including recurring and ad hoc reporting.
- Translate business requirements into effective reporting and analytics solutions.
- Analyze HR data to identify trends, exceptions, discrepancies and data-quality issues.
- Support stakeholders with the interpretation and effective use of HR data.
- Troubleshoot reporting issues raised through operational support channels and ServiceNow tickets.
- Identify opportunities to simplify and automate reporting and data processes.
Knowledge & Continuous Improvement
- Maintain process documentation, SOPs, knowledge articles and user guidance.
- Provide training and practical guidance on Workday reporting, EIBs, mass data changes and organizational-data processes.
- Identify opportunities to improve data quality, operational controls and ways of working.
- Use recurring ticket themes and root-cause analysis to identify opportunities for permanent fixes and reduced manual intervention.
- Act as a Workday subject-matter expert within a globally distributed team, working closely with team members across Mexico, India, Romania and the Netherlands. You will actively coach and develop team members, transfer Workday knowledge, and strengthen their capability to independently troubleshoot and resolve Workday issues.
Essential
We're looking for someone who has:
- 4+ years of relevant hands-on experience in HRIS, HR technology, HR data, reporting or a related field.
- Strong hands-on knowledge of Workday Core HCM.
- Experience creating and maintaining Workday Supervisory Organizations.
- Strong experience with Workday EIBs, mass data changes, data validation and reconciliation.
- Strong Workday reporting and analytical capabilities, including experience building and maintaining Advanced Reports.
- Experience working within an operational support environment and managing incidents and service requests through ServiceNow (SNOW) or a comparable enterprise ticketing platform.
- A hands-on mindset and willingness to work across both complex technical/data activities and day-to-day operational support requirements.
- Good understanding of HR organizational structures and employee data.
- Strong analytical and problem-solving skills with excellent attention to data accuracy.
- Ability to independently manage complex activities, a ticket workload and multiple competing priorities.
- Strong stakeholder-management and communication skills.
- Professional fluency in English.
Highly Desirable
- Experience operating in a global HRIS/Workday production-support environment, including ticket queues, SLAs and incident/request management.
- Experience using ServiceNow for HR or HRIS service management.
- Experience with Power BI, Tableau or similar analytics tools.
Nice to Have
- Workday Prism Analytics.
- Workday Adaptive Planning.
- Workday Discovery Boards or VNDLY.
- Broader Workday integrations, security or business-process experience.
What You'll Get
Alongside meaningful work and strong development, we offer a reward package that typically includes
- Market-competitive pay and performance related rewards
- Flexible ways of working
- Support for health, wellbeing and life outside of work
- Time off to rest and recharge
- Ongoing learning and development opportunities
- Specific benefits vary by location
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional Information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.
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