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Site Reliability Engineer

Site Reliability Engineer

Technical Account Manager, Independent Software Vendors, EMEA Central, AWS Enterprise Support

Amazon Web Services (AWS)

Warsaw

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Role description

Description
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help Independent Software Vendors customers (AWS customers who sell s/w solutions (often SaaS) built using AWS services) to maximize the value and benefits of AWS Services?

As a Technical Account Manager (TAM) in the AWS Enterprise Support ISV segment, you will have a direct impact in helping our customers gain the most value from cloud technology. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.

The TAM is the customer´s trusted advisor and operational excellence expert for our Enterprise Support ISV customers. The close relationships developed with your customers across all levels of their business will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from cloud technologies. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. As a TAM, you’ll craft and execute strategies with senior customer stakeholders up to C-level to drive our customers’ adoption and use of AWS services. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges.

Key job responsibilities

  • Guide, consult, provide technical guidance and advocate for the customer within AWS
  • Ensure AWS environments remain operationally healthy and optimized in terms of cost, complexity, security, performance and resiliency
  • Develop trusting relationships with customers, understanding both their business needs and technical challenges
  • Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, architectural cost / benefit trade-offs, and risk management
  • Consult with a range of stakeholders from developers through to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Proactively find opportunities for customers to gain additional value from AWS
  • Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud

The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

The minimum base pay for this position is PLN 18,141.66 monthly.

A day in the life

See What The Team Say About Their Roles
https://www.youtube.com/watch?v\=q45zIvD51Fg

https://www.youtube.com/watch?v\=0cmOkLArdwY

https://www.youtube.com/watch?v\=g9UjBBy0vEk

About The Team
See our customer testimonials

https://aws.amazon.com/premiumsupport/customers/?aws\-support\-customers\-cards.sort\-by\=item.additionalFields.sortOrder\&aws\-support\-customers\-cards.sort\-order\=desc\&awsf.industry\=\*all\&awsf.region\=\*all\&awsf.content\-type\=\*all\&awsf.customer\-enablement\=\*all\&awsf.support\-product\=\*all\&awsf.support\-services\=\*all\&awsf.year\=\*all

Basic Qualifications

  • * Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
  • * Experience in operational parameters and troubleshooting for four (4) or more of the following technical domains: Compute / Storage / Networking / CDN /Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment / Scripting & Automation / Container technologies / AI,ML
  • * Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences dealing with Senior customer stakeholders at Director / VP / C-level
  • * Ability to juggle tasks and projects in a fast-paced environment

Preferred Qualifications

  • * Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
  • * Track record in influencing management in technical, operational and strategic decisions
  • * Experience in operational services or support environment
  • * Hands-on experience with AWS services and/or other cloud offerings
  • * Experience with SaaS, multi-tenant architectures and deployment automation is a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company
- AWS EMEA SARL (Poland Branch)

Job ID: A3118399

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Site Reliability Engineer

Senior Cloud Engineer (Blockchain) - Digital Assets

EPAM Systems

Krakowcontractsenior

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Role description

We are looking for a
Senior Cloud Engineer
to join our Digital Assets Crew, working on pioneering blockchain-based projects including tokenization of financial assets. Our team operates within two Scrum teams and builds cloud-hosted applications that leverage cutting-edge technologies to deliver value and innovation to the finance industry

Responsibilities

  • Develop cloud solutions that scale and ensure high availability
  • Nurture a DevOps culture across the team
  • Contribute to DLT-related projects, particularly blockchain
  • Design and maintain infrastructure using Terraform and Helm
  • Implement GitOps and CI/CD pipelines
  • Monitor distributed systems using Grafana and Prometheus
  • Manage secret management solutions across cloud environments
  • Collaborate with colleagues in English on cross-functional initiatives

Requirements

  • 5+ years of experience in DevOps/SRE roles
  • Expertise in Azure Cloud and Kubernetes
  • Proficiency in Terraform, Helm and GitOps/CI-CD
  • Experience with Grafana, Prometheus and distributed systems architecture at enterprise scale
  • Knowledge of secret management solutions
  • Good communication skills, comfortable interacting with colleagues in English (B2+)

Nice to have

  • Experience with Istio Service Mesh and zero-trust architecture
  • Background in banking or regulated environments
  • Familiarity with blockchain technology

We offer

  • We gather like-minded people:
  • Top tech minds driving innovation in AI, cloud and digital platform modernization
  • Supportive team and agile, startup-like culture
  • Hybrid by design mode and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
  • We provide growth opportunities:
  • Career development programs
  • Thought leadership, mentoring, soft skills and well-being programs
  • Certification (Anthropic, Gemini, GCP, Azure, AWS)
  • English classes
  • We cover it all:
  • Stable pay
  • Participation in the Employee Stock Purchase Plan with a 15% discount
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Referral bonuses up to $2,000
  • Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
  • Corporate, social and well-being events
  • Please, note:
  • Benefits listed above are available to employees only
  • We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
  • We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Site Reliability Engineer

ITIL Service Management Expert (EU Institution) - hybrid in Poland

NRB

Warsaw

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Role description

Job Description
Who are we?
KEYES
is a dynamic global organization that takes pride in being the trusted partner of
EU Institutions.
With strong commitment to excellence and a
30-years track record
of delivering high-quality solutions, we are dedicated to supporting the growth and success of our clients. Our Mission is to help our clients keep up with the challenges of
digital transformation
by providing the right talent at the right time for the right job. To this end, we are constantly looking for talented professionals who are interested in working on
challenging international projects
and able to deliver high-quality results within multicultural environments. Our services include (but are not limited to)
modernization of solutions, digital workspaces, cloud technologies and IT security
. Our Headquarters are in Brussels and we have active accounts and offices across Europe (i.e. Luxembourg, Amsterdam, Athens, Stockholm, Geneva).

Is this YOU?
For our customer based in
Warsaw, Poland -
an European Institution, we are looking for
ITIL Service Manager Expert based in Poland
to join a long-term mission in the area of
cybersecurity, public sector
and
law enforcement
. You will play a key role in managing business architecture, guiding solution designs, and fostering collaboration among business architects and project teams to ensure coherence with the customer’s long-term vision.

Please note that the role requires 80-100% hybrid presence at the client’s headquarters in Warsaw, meaning that being based 2-3 hours by ground transportation from Warsaw will be required.
More specifically, you will be responsible for…

  • Supporting execution of the existing IT service management processes
  • Analysing existing IT service management processes
  • Identifying risks and weak points and recommending improvements
  • Advising on the best IT service management practices
  • Preparing, documenting and implementing improvement plans
  • Supporting implementation and customisation of ITSM solution
  • Participation in projects related with implementation and customization of ITSM solution
  • Preparing required policies and Standard Operating Procedures (SOPs) supporting IT service management processes
  • Creating a positive customer experience
  • Other specific duties as assigned by the ICT SCSMT team leader.

Job Requirements
Are you the perfect match?

  • University degree (BSc/MSc)
  • At least 3 years (full time) experience at the similar position
  • At least 2 years (full time) experience in managing ICT service delivery and/or ICT operations
  • At least ITIL Intermediate certificate (ITIL Expert certificate preferred)
  • Excellent practical knowledge of IT Service Management
  • Practical experience with ITSM solutions
  • Well understanding of complex information systems and their interoperability
  • Excellent understanding and practical knowledge of IT technologies and information systems technical components
  • Familiarity with project management approaches, tools and phases of the project lifecycle Skills:
  • Excellent communication skills (in written and verbal communication)
  • Very strong sense of responsibility
  • Accuracy and attention to details
  • Very good organizational skills
  • Very good reporting skills
  • Supportive and helpful personality with co-operative and service oriented attitude
  • Forward looking with a holistic approach
  • High level of motivation and initiative.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Site Reliability Engineer

IT/OT Systems Engineer

ALGOTEQUE Innovation Hub

Warsawsenior

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Role description

ALGOTEQUE is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies.

Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, e-commerce. We deliver our services both in fixed-price and time-and-materials models, helping our customers achieve their business and IT strategies.

Job Description
Poszukujemy Inżyniera Systemów IT/OT, który wesprze rozwój i utrzymanie infrastruktury technologicznej zakładu produkcyjnego. Konsultant będzie kluczowym ogniwem łączącym świat IT (infrastruktura, sieci, systemy) z OT (automatyka, linie produkcyjne, systemy sterowania), wspierając inicjatywy z obszaru Industry 4.0.

Zakres Projektu

  • Utrzymanie ciągłości działania systemów produkcyjnych (SCADA, HMI, MES)
  • Integracja systemów OT z infrastrukturą IT (serwery, sieci, środowiska chmurowe)
  • Wsparcie cyfryzacji procesów produkcyjnych i wdrożeń Industry 4.0
  • Diagnostyka i rozwiązywanie problemów na styku IT/OT (incydenty, wydajność)
  • Zarządzanie infrastrukturą sieciową w środowisku produkcyjnym (VLAN, segmentacja)
  • Współpraca z działami utrzymania ruchu, automatykami i zespołami IT
  • Wdrażanie i utrzymanie standardów bezpieczeństwa w środowisku OT
  • Tworzenie dokumentacji technicznej oraz procedur operacyjnych

Profile / Requirements

  • 3–5 lat doświadczenia w środowiskach IT/OT lub infrastrukturalnych
  • Praktyczna znajomość systemów przemysłowych (SCADA, MES, PLC – mile widziane)
  • Doświadczenie w pracy w środowisku produkcyjnym (fabryka / zakład przemysłowy)
  • Znajomość sieci przemysłowych i IT (TCP/IP, VLAN, routing, firewall)
  • Systemy operacyjne: Windows Server i/lub Linux
  • Umiejętność pracy w środowisku krytycznym (wysoka dostępność, uptime)
  • Język angielski min. B2

Mile Widziane

  • Znajomość standardów bezpieczeństwa OT (ISA/IEC 62443)
  • Doświadczenie z systemami MES / integracją danych produkcyjnych
  • Chmura (Azure / AWS) w kontekście zbierania i analizy danych z produkcji
  • Podstawy automatyki (PLC – Siemens, Rockwell)
  • Skrypty / automatyzacja (PowerShell, Python)

AO4344

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

Site Reliability Engineer

Administratorka/Administrator aplikacji

PKO Bank Polski

Warsaw

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Role description

Na Co Dzień w Naszym Zespole

  • administrujemy aplikacjami z obszarów zarządzania tożsamością, HR oraz gospodarki własnej Banku,
  • utrzymujemy dostępność aplikacji administrowanych przez nasz zespół poprzez ciągłe monitorowanie zasobów jak i procesów, wgrywanie zmian oraz poprawek aplikacyjnych,
  • realizujemy usługi informatyczne dla jednostek biznesowych banku w zakresie eksploatowanych aplikacji,
  • rozwiązujemy incydenty/problemy zgłaszane przez jednostki banku z zakresu działania administrowanych aplikacji,
  • prowadzimy dokumentację oraz współpracujesz z dostawcami oprogramowania w zakresie obsługi błędów i problemów eksploatacyjnych,
  • bierzemy udział w pracach zespołów projektowych wdrażających usługi IT,
  • współpracujemy z administratorami zasobów informatycznych w zakresie eksploatowanych aplikacji,
  • testujemy i wdrażamy poprawki serwisowe i nowe wersje aplikacji,
  • bierzemy udział w szkoleniach i rozwoju w obszarze zarządzania tożsamością.

To Stanowisko Może Być Twoje, Jeśli

  • masz wiedzę z zakresu dostępnych narzędzi IDM na rynku, najlepiej znajomość OneIdentity Management,
  • masz wiedzę z zakresu zarządzania tożsamością użytkownika, proces J/M/L- doświadczenie w pracy z serwerami działającymi pod kontrolą systemów operacyjnych Microsoft Serwer, Linux (RHEL),
  • posiadasz doświadczenie z narzędziami z obszaru komponentów aplikacyjnych i sieciowych, takimi jak IIS, Windows Services, Certyfikaty SHA, Apache Tomcat, WebServices,
  • masz doświadczenie z bazami danych MS SQL\PostgreSQL w tym umiejętność pisania skryptów SQL, PLSQL,
  • masz doświadczenie w pracy z powłoką shell systemów Linux, pisanie skryptów, edytory,
  • masz doświadczenie w pracy z PowerShell w tym pisanie skryptów,
  • posiadasz umiejętność analizy logów systemowo/aplikacyjnych i na tej podstawie działań proaktywnych w celu eliminacji błędów,
  • znasz język angielski w stopniu umożliwiającym swobodne posługiwanie się dokumentacją techniczną.

Mile Widziane

  • znajomość narzędzi CI/CD: Jenkins, Docker Compose, GITLab etc.
  • podstawowa wiedza na temat technologii chmurowych (Microsoft Azure, Google Cloud).

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Technical Account Manager, Independent Software Vendors, EMEA Central, AWS Enterprise SupportAmazon Web Services (AWS) · Poland

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