Backend Engineer
Technical Consultant (Atlassian)
Athens
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Job Description
About the role
We are hiring a
Technical Consultant
to join our Greek Delivery Team and support client projects across EMEA.
You will work with customers to help them get the best out of
Atlassian tools
such as
Jira, Confluence, Bitbucket and Jira Service Management
, as well as related tools like Slack. The work can include understanding customer needs, recommending solutions, configuring tools, supporting migrations and upgrades, improving workflows, and helping teams work more efficiently.
You will also be involved in pre-sales activities, including helping to define scope, provide estimates and contribute to proposals.
This is a hybrid role based in Athens, Greece, with office attendance expected around once per week.
What you’ll be doing
- Working with customers to understand their needs and recommend suitable solutions
- Configuring and improving Atlassian tools, including workflows, permissions, dashboards and automations
- Supporting migrations, upgrades, integrations and performance improvements
- Helping with scripting, REST APIs, databases or system administration where needed
- Supporting pre-sales work, including scoping, estimates and solution design
- Preparing documentation, reports and handover materials
- Sharing knowledge with the wider team and contributing to continuous improvement
What we’re looking for
- Experience in technical consulting, implementation, application consulting or similar client-facing technical work
- Hands-on experience with Atlassian tools such as Jira, Confluence, Bitbucket or Jira Service Management
- Experience with configuration, workflows, automation, integrations or scripting
- Strong communication skills and confidence working with customers and stakeholders
- Strong written and spoken English and Greek
- Good organisational skills and the ability to manage priorities
- A proactive, collaborative and problem-solving mindset
Nice to have
- Experience with ScriptRunner, Groovy, Python or Bash
- Experience with REST APIs, databases, cloud platforms or system administration
- Experience with ServiceNow, GitLab, Monday.com or similar tools
- Experience with Atlassian apps, AI tools or Atlassian Rovo
- Experience with requirements gathering, solution design or pre-sales
This role would suit someone who enjoys solving problems, working with customers and helping teams improve the way they use technology.
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