Technical Support Engineer EMEA

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Senior Software Engineer, Platform (Poland)
In this role, you will architect and implement backend capabilities that drive our global, high-scale cloud infrastructure services.This position transcends standard backend development and pure DevOps; you will operate at the intersection of software engineering, distributed systems, and production reliability, maintaining full ownership of services from initial design through observability and technical support. Your work will focus on complex challenges in resiliency, asynchronous workflows, automation, and system scalability. We value engineers with deep technical fundamentals who are eager to adapt to evolving architectures, new languages, and emerging cloud-native technologies.

What's Cool About This Job

• Design, build, test, and operate scalable backend services and platform capabilities.
• Develop APIs and service integrations used across distributed and cloud-based systems.
• Make technical design decisions around data flow, asynchronous workflows, scalability, resiliency, and performance.
• Own services throughout their lifecycle, from design and implementation to deployment, observability, troubleshooting, and production support.
• Design and operate services across different cloud and platform environments, understanding how application, infrastructure, networking, and runtime decisions affect production systems.
• Work across modern and established platform technologies, making pragmatic decisions based on system requirements.
• Diagnose complex problems across application, infrastructure, networking, and data layers.
• Improve CI/CD, automation, testing, and engineering workflows to reduce manual work and increase delivery quality.
• Contribute to technical designs through ADRs, RFCs, and architecture discussions.
• Collaborate with engineers across teams and help raise engineering standards through technical feedback and knowledge sharing.
• Use AI-assisted engineering tools to accelerate development, investigate problems, and improve engineering productivity.

Your expertise and passion
You have strong software engineering fundamentals and a passion for building scalable, resilient production systems. You value engineering principles over specific languages and are comfortable operating across the entire software lifecycle.

• Backend & Cloud Architecture: Skilled in designing REST/gRPC APIs, relational databases (SQL), and cloud-native architectures across GCP and AWS environments.
• Distributed Systems: Deep understanding of event-driven architecture, asynchronous processing, scalability, fault tolerance, and eventual consistency.
• DevOps & Security: Committed to Infrastructure as Code (Terraform), observability (monitoring/tracing), and integrating security (IAM, OAuth) throughout the development process.
• Engineering Discipline: Practitioner of SOLID principles, automated testing, and collaborative development through code reviews and technical documentation.
• AI Integration: Proactive in leveraging modern AI tools to accelerate development and improve code quality while maintaining technical ownership.

Helpful experience to have

• Languages & Runtimes: Go, PHP, Ruby, Python.
• Cloud Services: GCP (GKE, Pub/Sub, IAM, BigQuery, Cloud SQL) and AWS (EC2, S3).
• Orchestration & Infrastructure: Kubernetes, Docker, Terraform.
• Observability Tools: OpenTelemetry, Google Cloud Operations, Prometheus, Datadog

Perks and Benefits

• Company Stock Options (Every employee is an owner in the company)
• Health Benefits (LuxMed Premium Rehab + Dentistry III)
• Pension Scheme with a match
• Life Insurance, 100% premium paid by WP Engine
• Free Multisport Card - Light and Classic
• Short-Term Disability & Sick Leave: 100% salary coverage for the first 33 days
• Employee Assistance Program
• Generous Vacation Time (Who doesn’t like time off)
• 1 floating holiday
• 4 Company Wellness Days
• Home Office Stipend
• On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.

Base Salary Range
zł244 000,00 - zł335 500,00

We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The estimated base salary range for this position is as listed above. Some roles may also be eligible for overtime pay. Our salary ranges are determined by job role and responsibilities and level. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position nationwide. The actual base pay will vary based on various factors including job-related skills and individual qualifications objectively assessed during the interview process. Your talent acquisition partner can share more about the total rewards package at WP Engine including any additional total rewards components such as equity, variable pay plans (if applicable), and benefits during the hiring process.

We are looking for a
Senior Cloud Engineer
to join our Digital Assets Crew, working on pioneering blockchain-based projects including tokenization of financial assets. Our team operates within two Scrum teams and builds cloud-hosted applications that leverage cutting-edge technologies to deliver value and innovation to the finance industry

Responsibilities

• Develop cloud solutions that scale and ensure high availability
• Nurture a DevOps culture across the team
• Contribute to DLT-related projects, particularly blockchain
• Design and maintain infrastructure using Terraform and Helm
• Implement GitOps and CI/CD pipelines
• Monitor distributed systems using Grafana and Prometheus
• Manage secret management solutions across cloud environments
• Collaborate with colleagues in English on cross-functional initiatives

Requirements

• 5+ years of experience in DevOps/SRE roles
• Expertise in Azure Cloud and Kubernetes
• Proficiency in Terraform, Helm and GitOps/CI-CD
• Experience with Grafana, Prometheus and distributed systems architecture at enterprise scale
• Knowledge of secret management solutions
• Good communication skills, comfortable interacting with colleagues in English (B2+)

Nice to have

• Experience with Istio Service Mesh and zero-trust architecture
• Background in banking or regulated environments
• Familiarity with blockchain technology

We offer

• We gather like-minded people:

• Top tech minds driving innovation in AI, cloud and digital platform modernization
• Supportive team and agile, startup-like culture
• Hybrid by design mode and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities

• We provide growth opportunities:

• Career development programs
• Thought leadership, mentoring, soft skills and well-being programs
• Certification (Anthropic, Gemini, GCP, Azure, AWS)
• English classes

• We cover it all:

• Stable pay
• Participation in the Employee Stock Purchase Plan with a 15% discount
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
• Corporate, social and well-being events

• Please, note:

• Benefits listed above are available to employees only
• We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
• We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

Job Description
Who are we?
KEYES
is a dynamic global organization that takes pride in being the trusted partner of
EU Institutions.
With strong commitment to excellence and a
30-years track record
of delivering high-quality solutions, we are dedicated to supporting the growth and success of our clients. Our Mission is to help our clients keep up with the challenges of
digital transformation
by providing the right talent at the right time for the right job. To this end, we are constantly looking for talented professionals who are interested in working on
challenging international projects
and able to deliver high-quality results within multicultural environments. Our services include (but are not limited to)
modernization of solutions, digital workspaces, cloud technologies and IT security
. Our Headquarters are in Brussels and we have active accounts and offices across Europe (i.e. Luxembourg, Amsterdam, Athens, Stockholm, Geneva).

Is this YOU?
For our customer based in
Warsaw, Poland -
an European Institution, we are looking for
ITIL Service Manager Expert based in Poland
to join a long-term mission in the area of
cybersecurity, public sector
and
law enforcement
. You will play a key role in managing business architecture, guiding solution designs, and fostering collaboration among business architects and project teams to ensure coherence with the customer’s long-term vision.

Please note that the role requires 80-100% hybrid presence at the client’s headquarters in Warsaw, meaning that being based 2-3 hours by ground transportation from Warsaw will be required.
More specifically, you will be responsible for…

• Supporting execution of the existing IT service management processes
• Analysing existing IT service management processes
• Identifying risks and weak points and recommending improvements
• Advising on the best IT service management practices
• Preparing, documenting and implementing improvement plans
• Supporting implementation and customisation of ITSM solution
• Participation in projects related with implementation and customization of ITSM solution
• Preparing required policies and Standard Operating Procedures (SOPs) supporting IT service management processes
• Creating a positive customer experience
• Other specific duties as assigned by the ICT SCSMT team leader.

Job Requirements
Are you the perfect match?

• University degree (BSc/MSc)
• At least 3 years (full time) experience at the similar position
• At least 2 years (full time) experience in managing ICT service delivery and/or ICT operations
• At least ITIL Intermediate certificate (ITIL Expert certificate preferred)
• Excellent practical knowledge of IT Service Management
• Practical experience with ITSM solutions
• Well understanding of complex information systems and their interoperability
• Excellent understanding and practical knowledge of IT technologies and information systems technical components
• Familiarity with project management approaches, tools and phases of the project lifecycle Skills:
• Excellent communication skills (in written and verbal communication)
• Very strong sense of responsibility
• Accuracy and attention to details
• Very good organizational skills
• Very good reporting skills
• Supportive and helpful personality with co-operative and service oriented attitude
• Forward looking with a holistic approach
• High level of motivation and initiative.

ALGOTEQUE is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies.

Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, e-commerce. We deliver our services both in fixed-price and time-and-materials models, helping our customers achieve their business and IT strategies.

Job Description
Poszukujemy Inżyniera Systemów IT/OT, który wesprze rozwój i utrzymanie infrastruktury technologicznej zakładu produkcyjnego. Konsultant będzie kluczowym ogniwem łączącym świat IT (infrastruktura, sieci, systemy) z OT (automatyka, linie produkcyjne, systemy sterowania), wspierając inicjatywy z obszaru Industry 4.0.

Zakres Projektu

• Utrzymanie ciągłości działania systemów produkcyjnych (SCADA, HMI, MES)
• Integracja systemów OT z infrastrukturą IT (serwery, sieci, środowiska chmurowe)
• Wsparcie cyfryzacji procesów produkcyjnych i wdrożeń Industry 4.0
• Diagnostyka i rozwiązywanie problemów na styku IT/OT (incydenty, wydajność)
• Zarządzanie infrastrukturą sieciową w środowisku produkcyjnym (VLAN, segmentacja)
• Współpraca z działami utrzymania ruchu, automatykami i zespołami IT
• Wdrażanie i utrzymanie standardów bezpieczeństwa w środowisku OT
• Tworzenie dokumentacji technicznej oraz procedur operacyjnych

Profile / Requirements

• 3–5 lat doświadczenia w środowiskach IT/OT lub infrastrukturalnych
• Praktyczna znajomość systemów przemysłowych (SCADA, MES, PLC – mile widziane)
• Doświadczenie w pracy w środowisku produkcyjnym (fabryka / zakład przemysłowy)
• Znajomość sieci przemysłowych i IT (TCP/IP, VLAN, routing, firewall)
• Systemy operacyjne: Windows Server i/lub Linux
• Umiejętność pracy w środowisku krytycznym (wysoka dostępność, uptime)
• Język angielski min. B2

Mile Widziane

• Znajomość standardów bezpieczeństwa OT (ISA/IEC 62443)
• Doświadczenie z systemami MES / integracją danych produkcyjnych
• Chmura (Azure / AWS) w kontekście zbierania i analizy danych z produkcji
• Podstawy automatyki (PLC – Siemens, Rockwell)
• Skrypty / automatyzacja (PowerShell, Python)

AO4344