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QA Engineer

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QA Engineer

Test Manager

Jobgether

Remote

Apply on the employer's site

Role description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Test Manager based in Switzerland.
This is a senior testing leadership opportunity within a fast-growing, international digital environment spanning insurance, e-commerce, and device protection. You will lead testing activities across a major technical delivery programme involving multiple projects, teams, and external partners. The role combines strategic ownership with hands-on QA leadership, giving you significant influence over quality standards and delivery outcomes. You will oversee the complete testing lifecycle across SIT, UAT, and ORT, while working across both Agile and Waterfall environments. As a testing SME, you will define methodologies, mentor teams, manage risks, and ensure robust quality gates. This is an ideal opportunity for an experienced QA leader who enjoys complexity, collaboration, and driving continuous improvement.

Accountabilities

  • Lead and coordinate testing activities across multiple concurrent projects, delivery streams, internal teams, and external partners.
  • Own the end-to-end testing lifecycle, from test planning and scenario development through execution, defect management, reporting, and test closure.
  • Define and maintain testing strategies, plans, goals, closure reports, and other key testing artefacts.
  • Manage and oversee SIT, UAT, and ORT activities, ensuring appropriate quality gates are achieved at each stage.
  • Collaborate closely with QA Leads, engineers, project managers, business stakeholders, and third-party vendors to align testing activities with programme objectives.
  • Act as a testing Subject Matter Expert, providing guidance on testing methodology, risk management, test design, and phase-specific approaches.
  • Support resource management and step into hands-on QA responsibilities when required.
  • Drive improvements to testing processes, tools, and practices using lessons learned, retrospectives, and industry best practices.
  • Monitor testing progress, risks, issues, dependencies, and, where applicable, costs, providing clear status reporting to stakeholders.

Requirements

  • Minimum 5 years of experience managing and leading QA or testing teams on large-scale, end-to-end technology projects.
  • Demonstrated experience across the full Software Testing Life Cycle (STLC), including SIT, UAT, and ORT.
  • Previous hands-on experience as a QA Lead, Test Lead, or QA Engineer, with the ability to contribute technically when required.
  • Strong experience coordinating multi-stream teams, external partners, and third-party vendors.
  • Extensive practical knowledge of JIRA and Confluence for project tracking, documentation, and test management.
  • Experience with test automation and at least one recognised industry-standard automation framework.
  • Strong capabilities in test planning, test case and scenario development, defect management, test data management, and quality reporting.
  • Comfortable working across both Agile methodologies, including Scrum or Kanban, and Waterfall delivery models.
  • Experience working with sensitive customer data and an understanding of relevant testing and data-handling considerations.
  • Good knowledge of testing methodology, insurance/device protection, or e-commerce; experience in insurtech, fintech, or regulated digital platforms is an advantage.
  • Ability to understand, interpret, and validate business and application requirements within complex digital environments.
  • Strong communication, stakeholder management, leadership, analytical, and problem-solving skills.
  • Full professional fluency in English and Spanish, both written and spoken.
  • Experience with AI, API, or RPA technologies, introducing testing tools, or working within a testing Centre of Excellence is a plus.

Benefits

  • Remote working opportunity within Europe.
  • Senior-level position with significant ownership and visibility across a major international technology programme.
  • Opportunity to work across insurance, e-commerce, device protection, and other regulated digital environments.
  • High-impact role combining strategic testing leadership with hands-on technical involvement.
  • International and cross-functional working environment with exposure to internal teams, external partners, and third-party vendors.
  • Opportunity to shape testing methodologies, introduce tools, and drive continuous improvement across QA practices.
  • Professional growth through exposure to large-scale digital transformation and multiple delivery methodologies.
  • Collaborative environment with opportunities to act as a recognised testing Subject Matter Expert.

How Jobgether Works
We use an
AI-powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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Role description

Descripción:

Apoyar al área de Procesos de Negocio en el análisis, diseño, documentación y mejora de procesos operativos, asegurando que las iniciativas del área se ejecuten de forma ordenada, clara y alineada a las necesidades del negocio.

El rol tiene un fuerte componente operativo, pero también requiere criterio para proponer mejoras, priorizar iniciativas y servir como punto de conexión entre negocio, operaciones y tecnología.

Responsabilidades principales:

1. Análisis y documentación de procesos

  • Levantar información con diferentes áreas internas (Operaciones, Tecnología, Cumplimiento, Legal, Comercial, Finanzas).
  • Documentar procesos actuales y futuros (As-Is / To-Be).
  • Elaborar diagramas, flujos y documentación de procesos y reglas de negocio.
  • Identificar cuellos de botella, riesgos operativos y oportunidades de mejora.

2. Diseño y creación de workflows

  • Diseñar y mantener workflows operativos para la gestión o automatización de procesos.
  • Crear y actualizar workflows en archivos JSON, incluyendo validaciones y reglas básicas.
  • Trabajar en conjunto con áreas técnicas para la implementación de estos flujos en sistemas internos.
  • Ejecutar pruebas funcionales y asegurar el correcto funcionamiento de los workflows.
  • Documentar la lógica y reglas de cada flujo.

3. Gestión y seguimiento de iniciativas

  • Dar seguimiento a planes de trabajo, tareas y pendientes del área.
  • Coordinar reuniones, preparar minutas y dar seguimiento a acuerdos.
  • Identificar dependencias con otras áreas y alertar riesgos o bloqueos.
  • Apoyar en la priorización de iniciativas de acuerdo con impacto y esfuerzo.

4. Gestión de procesos y mejora continua

  • Tratar los procesos y workflows como activos vivos del negocio, sujetos a mejora constante.
  • Proponer ajustes o mejoras con base en la operación diaria y necesidades del negocio.
  • Traducir requerimientos del negocio en definiciones claras para su implementación.
  • Dar seguimiento a cambios y asegurar que los procesos cumplan con el objetivo para el que fueron diseñados.

5. Análisis operativo y preparación de entregables

  • Analizar información relacionada con procesos, indicadores operativos y desempeño de flujos.
  • Preparar reportes, presentaciones y resúmenes ejecutivos para la gerencia.
  • Mantener control documental de las iniciativas del área.

6. Soporte operativo y colaboración transversal

  • Administrar repositorios, controles y documentación del área.
  • Colaborar con distintas áreas en temas relacionados con procesos y operación.
  • Asegurar alineación entre procesos, sistemas y requerimientos internos o regulatorios.

Competencias técnicas

  • Conocimientos en análisis y rediseño de procesos (BPM).
  • Experiencia en modelado de workflows y manejo de estructuras JSON.
  • Conocimientos básicos de automatización de procesos o flujos operativos.
  • Capacidad para entender requerimientos funcionales y llevarlos a procesos claros.
  • Manejo intermedio de Excel, PowerPoint, Word y herramientas de diagramación.
  • Deseable: nociones básicas de APIs, lógica condicional o integraciones.
  • Deseable: experiencia o familiaridad con la industria de pagos, fintech o servicios financieros.

Competencias personales

  • Pensamiento analítico y enfoque práctico.
  • Organización y buena administración del tiempo.
  • Comunicación clara, tanto escrita como verbal.
  • Proactividad y sentido de responsabilidad.
  • Atención al detalle.
  • Capacidad para trabajar con múltiples áreas y prioridades al mismo tiempo.

Nuestra oferta de valor:

  • Seguro de Gastos Médicos Mayores
  • Comedor
  • Fondo de Ahorro
  • Oportunidades de desarrollo

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This is a saved copy of a posting published elsewhere. Postings get taken down without notice — check the employer's site before applying. mentors.coach is not the hiring party.

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